Papa Johns Pizza
10665 Fuqua St, Houston
(713) 946-9292
Recent Reviews
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Place made my pizza and forgot bread sticks... So while I called in so I didn't have to wait for a pizza o be cooked, I ended up waiting anyways and when breadsticks were finally done pizza was now 20 minutes old... People here think this is ok... If I never come back to this store now you know why
Atmosphere: 1
Food: 1
Service: 1
Great customer service! I ordered at the store. Only waited 10 minutes for my food. I'd order from this store again.
Atmosphere: 4
Food: 5
Service: 5
I Always get my pizza on time.
Atmosphere: 5
Food: 5
Service: 5
Don't go to Fuqua location yesterday had an app coupon they didn't honor it I asked so called management why he replied I don't know why they do false advertisements he stated papa John's need to evaluate this manager
Atmosphere: 1
Food: 2
Service: 1
Food is good, but it’s never delivered on time. They also don’t answer the phone and make it very difficult to know when your food will get delivered as they do not communicate.
Atmosphere: 1
Food: 4
Service: 1
Rude and unprofessional staff with terrible customer service. The food was stale and poorly prepared. Definitely won’t be coming back.
Customer oriented here. Ask for Ryan, because shes the best manager that puts out the best product with the best service. If you order on her shifts, quality is gaurenteed. Store is clean. Service is prompt and the pizza quality is unmatched.
Excellent pizza and service. Great franchise chain, garlic butter is the best in the world.
Every time i come here its a great experience and the food always comes out perfect.
Pizza was not bad. The Oreo bite desert was as not real consistent for each bite. The Oreo had a burnt taste on some of the bites.
Restaurantji Recommends
Just got my pizza itld cold and hard as a rock black rust that u can't even eat pizza all hard and burnt
Ordered a half pepperoni and half supreme pizza and I end up getting like 2 slices of supreme and 2 pepperoni? For a pizza place like I’m pretty sure yall have made a similar pizza. Apparently the lady who took my order misunderstood me and put in the pizza as half cheese and then 1/4 pepperoni 1/4 supreme. I called and said what’s wrong with the pizza and they said that’s how u ordered it. Half pepperoni and half supreme is what I ordered not half cheese with that. Lady was rude when I called. I get ur the only one but that’s kind of ur job? I was going to go back to get it fixed but I also have a job to get to my break was over and not everyone can drive back to the pizza place for them to fix their mistakes.
We ALWAYS order from here. Never had any issues before. But tonight this food was trash. I called into the manager and told him exactly word for word what i posted on this review. His response "well we are busy". I said " Ok but you still need to be quality". He cut me off and asked me rudely if I wanted him to replace the order. I was not pleased with his lack of care about the situation or response. Originally i did agree to a replacement but then we decided to pass incase the food was messed with for complaining. I was given a refund but the experience as a whole was unprofessional and we wont be ordering there any longer. Pizzas had little to NO SAUCE, the sandwich i ordered was dry and BURNT. I will attach a photo. I also offered to send the pic to the mgr. He seemed not to care. Just they are busy and sending mediocre food happens as long as the orders get done. TRASH!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Create Your Own, Pepperoni Pizza
Pizza was satisfactory. Service needs help. Attitude from around the counter was present just approaching the window. Not everyday can be a good day i guess.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
I placed my order at 8:47 my order got here an hour later at 9:40 and it was not even hot!!
Food: 1
Service: 1
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