Papa Johns Pizza

10741 North Fwy, Houston
(281) 999-4600

Recent Reviews

Sort by
Rose Lopez

Nasty all around

Atmosphere: 1

Food: 1

Service: 1

Anon

Took forever and they shorted me 3 sauces and 2 drinks and the girl answered the phone rudely before I even said anything and didn’t even try to apologize or find a solution at all. Girl. get a job away from customer service.

Food: 3

Service: 1

Anthony Miller

I ordered some food yesterday and the food was great, but they forgot to send some extras that I ordered. When I called, the manager immediately offered me the option to refund my money or send out what they forgot, as well as further accommodate me for their mistake. I I was very happy with how I was treated during this transaction.

Food: 5

Service: 5

Nadeem Nazir

No dine in facility, only to take out & delivery at home services available.

Atmosphere: 4

Food: 5

Service: 5

Eric Dutchover

Excellent service and PIZZA!!

Tyzor Tegan

Tried ordering my food an hour before the place closed on UberEats. ( Check the store order records 4/17/25 ) They refused to make the pizza so they could leave at 1am. Terrible service.

Trevon Brown

Very nice establishment, very clean well organized. The workers that work every weekend in the morning are very friendly . No complaints good comes out perfect everytime

Christian Garcia

Food was cold

Berenice Castro

As you can see on the screen shot I uploaded time frame of the pizza was about 10 to 20 mins. Will my pizza was ready at 4:27pm
They never failed always on time.
They guys are always in a good mood at this location

Fi Ay

Went in to order my pizza this morning got it done in under 8 minutes she was nice and helpful

Atmosphere: 5

Food: 5

Service: 5

Mario Hernandez

They take too long to deliver the pizzas and the place is totally dirty.

Robin Black

I ordered a pizza yesterday and it took 45 minutes longer than it said it would. The pizza was cold! It looked like someone just dumped the meger amount of toppings on it. And the to top it off the peppers and sauce were not included. I am not happy and will order from dominoes in the future

Atmosphere: 1

Food: 1

Service: 1

Van M.

Pizza missing pep and cheese called for a refund and have to wait until the general manager comes in ridiculous

Leticia Rodriguez

This location is the worst in regards to customer services and food prep 0 stars ,DO NOT go there I ordered 2 large pizzas here, while waiting for my order saw that the employee with neck length hair had no Cap nor hair net on and as a customer that has recieved carryout and gotten home only to find hair in my food I Take this very seriously and think that anyone preparing food for a living should also follow basic food prep protocols. When it was brought to his attention by the manager he went off and started cussing and disrespecting very vulgarly , disrespectful and extremely rude and of course I requested my money back which accounding to the manager I would be getting back in about 2 to 3 business days, unbelievable! Let's see if that actually happens. I see that there is several bad reviews for this location regret not seeing the reviews before, definitely would have not gone anymore if I did.That employee diffently needs to fired just makes the Papa John's Franchise look bad.

Nora Avila

⭐️⭐️⭐️⭐️⭐️The boy named Glen, attended to me very kindly and helped me with a lot of patience since my English is limited, he helped me so that I could order what I wanted, very professional and always with a smile, thank you Glen, thank you Papa Johns Pizza ?. pleasant experience. ?

Atmosphere: 5

Food: 5

Service: 5

Loading...