Sent me the wrong order. I was asking for manager...or anyone to correct it but they never answer.
Tiffany Ortez
This is my favorite papa John's location
Green Beret
Terrible customer service, had me waiting over 2 hours and 4 different drivers came and went. Would not answer the phone and the line hung up repeatedly. Had to cancel order with Door dash and now I gotta wait 3 days for my money to go back on my card. Never again will I do business with Papa Johns nor will I recommend anyone ordering here.
Brittany Henry
Brand new management!!!! Fantastic management!!!!! Pick up till 2AM!!!! Very helpful hours while attending a special event that runs late
Frankie amazing customer service. Very professional, very happy to help, he even explained the double cut situation, even though that’s the only way I get it for the past decade. But is beautiful how he explains the service that’s being received.
Frankie even gifted me a coupon for FREE CHEESESTICKS!!! What a beautiful surprise. I haven’t received a gift in years from a staff member. I absolutely love and appreciate him double cutting my half pep and cheese pizza as well as the gift
Denny Anderson
Ordered extra sauce on both my pizzas, should have asked for mega extra sauce because it was pretty dry. Papa John's refuses to remake my order. I'd skip this place because apparently 2 medium pizzas is too much money for good customer service.
John Cantu
My only issue is that no one answers the phone
Carol Hair
This is not a restaurant you can eat at. It is a to go place.
Matthew Markarian
Best Papa John’s, everyone is so fantastic and I’ve always had a great experience! Shoutout for amazing service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Israel M
Best pizza I've had in years, service was bad as I had to call for a cashier for my pizza multiple times, it was labeled as ready on my app yet I called twice. The atmosphere was good because I got to see the workers but it is an awkwardly small space with seats unfortunately. Edit: taking back a star even though truthfully the service is literally evil so it deserves negative reviews. The workers were passive aggressive and thuggish looking, will try not coming back ever again.
Joel Sanchez
I called in a pizza, and it never got delivered. I never got called back, nothing
I come to this location for all my pizza needs. But on my most recent visit I dropped my pizza on the way to the car and immediately came in to see what they can do. They didn’t offer to remake it free of charge which is fine. But no discount was offered. It was an honest mistake and I had to pay full price for another. I know it’s not expensive, but I feel like any other place would have AT LEAST offered a discount. Last time coming here due to the lack of customer care. :(
Quality has always been good at least.
Food: 4
Service: 2
Gabby Diaz
Order pizza a month ago, service and pizza quality was bad. The manager gave me a call within an hour of complaint. Gave me a 25% coupon. Order again today and coupon only discounted $2, but pizza and cheese sticks were not worth it. I guess the cheese was also discounted too. Cheese sticks were missing cheese.
Atmosphere: 1
Food: 1
Service: 3
Lorie Zamora
Worst experience with Papa John's ever.
Atmosphere: 1
Food: 1
Service: 1
Sherry Hager
The service is good, place is small area for customers and the food was meh, ok.
Atmosphere: 3
Food: 2
Service: 4
Halal Enthusiast
Best pizza I've had in years, service was bad as I had to call for a cashier for my pizza multiple times, it was labeled as ready on my app yet I called twice. The atmosphere was good because I got to see the workers but it is an awkwardly small space with seats unfortunately. Edit: taking back a star even though truthfully the service is literally evil so it deserves negative reviews. The workers were passive aggressive and thuggish looking, will try not coming back ever again.
Sent me the wrong order. I was asking for manager...or anyone to correct it but they never answer.
This is my favorite papa John's location
Terrible customer service, had me waiting over 2 hours and 4 different drivers came and went. Would not answer the phone and the line hung up repeatedly. Had to cancel order with Door dash and now I gotta wait 3 days for my money to go back on my card. Never again will I do business with Papa Johns nor will I recommend anyone ordering here.
Brand new management!!!!
Fantastic management!!!!!
Pick up till 2AM!!!!
Very helpful hours while attending a special event that runs late
Frankie amazing customer service. Very professional, very happy to help, he even explained the double cut situation, even though that’s the only way I get it for the past decade. But is beautiful how he explains the service that’s being received.
Frankie even gifted me a coupon for FREE CHEESESTICKS!!!
What a beautiful surprise. I haven’t received a gift in years from a staff member. I absolutely love and appreciate him double cutting my half pep and cheese pizza as well as the gift
Ordered extra sauce on both my pizzas, should have asked for mega extra sauce because it was pretty dry. Papa John's refuses to remake my order. I'd skip this place because apparently 2 medium pizzas is too much money for good customer service.
My only issue is that no one answers the phone
This is not a restaurant you can eat at. It is a to go place.
Best Papa John’s, everyone is so fantastic and I’ve always had a great experience! Shoutout for amazing service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Best pizza I've had in years, service was bad as I had to call for a cashier for my pizza multiple times, it was labeled as ready on my app yet I called twice. The atmosphere was good because I got to see the workers but it is an awkwardly small space with seats unfortunately. Edit: taking back a star even though truthfully the service is literally evil so it deserves negative reviews. The workers were passive aggressive and thuggish looking, will try not coming back ever again.
I called in a pizza, and it never got delivered. I never got called back, nothing
Service: 1
Restaurantji Recommends
I come to this location for all my pizza needs. But on my most recent visit I dropped my pizza on the way to the car and immediately came in to see what they can do. They didn’t offer to remake it free of charge which is fine. But no discount was offered. It was an honest mistake and I had to pay full price for another. I know it’s not expensive, but I feel like any other place would have AT LEAST offered a discount. Last time coming here due to the lack of customer care. :(
Quality has always been good at least.
Food: 4
Service: 2
Order pizza a month ago, service and pizza quality was bad. The manager gave me a call within an hour of complaint. Gave me a 25% coupon. Order again today and coupon only discounted $2, but pizza and cheese sticks were not worth it. I guess the cheese was also discounted too. Cheese sticks were missing cheese.
Atmosphere: 1
Food: 1
Service: 3
Worst experience with Papa John's ever.
Atmosphere: 1
Food: 1
Service: 1
The service is good, place is small area for customers and the food was meh, ok.
Atmosphere: 3
Food: 2
Service: 4
Best pizza I've had in years, service was bad as I had to call for a cashier for my pizza multiple times, it was labeled as ready on my app yet I called twice. The atmosphere was good because I got to see the workers but it is an awkwardly small space with seats unfortunately. Edit: taking back a star even though truthfully the service is literally evil so it deserves negative reviews. The workers were passive aggressive and thuggish looking, will try not coming back ever again.
Atmosphere: 2
Food: 4
Service: 1
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