Papa Johns Pizza

2022 Gessner Rd, Houston
(713) 365-0333

Recent Reviews

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breonna

Jeneva was very polite and helpful, I will definitely be back!!

Jacy Mitchell

Pizza was cool need more sauce It happens like two times in a row accuse me of trying to get free food told me we shouldn't do business anymore and that he's going to report me very rude

K. C

I like Papa John's but these pizzas were pretty bad. Tough dough, little cheese, little sauce, a good deal on bad pizza....try another spot.

Edgar Castro

Best service hands down, the young lady at the front, white complected with nice tats took care of me and guided me through the process of placing my first order with yall needless to say I will be back!!

Magdalena Dias

Sorry Papa you missed the mark on my order… I paid for extra cheese and got none… the toppings were weak … I basically got bread and sauce on a works pizza! Also get rid of the extra small its called personal pan at pizza hut because the bread is buttery … only that was right was the bottled gatorade

Wayne Howell

It was fine

Danira Droca

Great pizza and always super fast!

Griffin Jones (Prophet4god)

I am writing to express my disappointment and frustration with my recent experience with Papa John's. On 12/18/2024 at approximately 7:05 pm, I had the displeasure of speaking with a manager named Louis regarding an order error and the peppers that were delivered with my pizza.
To begin, I found Mr. Louis to be very rude and unprofessional during our phone conversation. When I called to make a complaint about the peppers that were included in my order, one appeared to have been used and the other was dried up. Instead of assisting me with the issue at hand, Mr. Louis began trying to find complaints against me.
I was taken aback by his approach and reminded him that this was my first time ordering from Papa John's. I was surprised that he would try to find a complaint against me when I was reaching out to address a legitimate issue. Mr. Louis then proceeded to tell me that I needed to pay for the first order that was sent in error.
I explained to him that the first order was a system error and had nothing to do with me. However, the second order was not an error. Despite this, Mr. Louis continued to be unprofessional and uncooperative. He even went as far as accusing me of not wanting to pay for the first order, which was completely untrue.
I am disappointed and frustrated with the way this situation was handled. Instead of resolving the problem, Mr. Louis only made the situation worse with his unprofessional behavior. I hope that in the future, Papa John's will train their employees to handle customer complaints in a more respectful and effective manner.
Thank you for your attention to this matter. Thank Corey Chester

jam poll

I love this location. If anything is wrong they fix it. Keep up the great customer service.

Earlymae Crockett

I'm sorry but, I had to post this...the pizza and cheese sticks SUCKS! Too thin can barely taste the cheese and crispy...smh
I order here all the time, but today...if I had my car I would have took it back for a refund...😔
Disappointed...

Food: 1

Service: 5

Nasr Agha

I went two times to this location for pizza. Both the time I got sick after eating pizza.

Jairo Razo

Try the special seasoning. It kicks.

Atmosphere: 5

Food: 5

Service: 5

Joe eitutis

Great pizzas

Atmosphere: 5

Food: 5

Service: 5

kim Ramirez

First time going to papa John, all I can say it’s best costumer service I have ever received, everybody was so nice and greeted me coming in,I order a stuffed crust pizza,really nice crust and really cheesy,I loved it,I’m definitely coming back for another one.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Kimberly Peralta

The young man in the front was really nice, he helped my friend and I place the order really quick and easy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni & Pineapple Pizza

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