Papa Johns Pizza
12545 Briar Forest Dr B, Houston
(281) 759-7800
Recent Reviews
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Pizza came earlier than expected time and it looks delicious 🤤
Food: 5
Service: 5
🤌Excellent customer service 🫶 Delicious pizza! My mom and I love it!!! 🩵🩵 Thank you guys for being amazing. I will definitely remember the good experience here.
Atmosphere: 5
Food: 5
Service: 5
The pizza here has good taste and good quality. My only issue was I ordered my pizza and choosed the option for Leave it at my door. The delivery driver came and knocked on the door until I answered. It was suppose to be a no contact order. There was also a language barrier.
Atmosphere: 1
Food: 5
Service: 2
I ordered from the app, “The Works Pizza”, and when my pizza was delivered I noticed that they didn’t put any pepperoni on my pizza. I called the store and they told me that the next time that I want to place an order, to call them and that they would give me a discount. I called a couple of days later (today) and a gentleman answered the phone and informed me that there was no note about a discount and that I would have to pay full price again even though THEY messed up my order. I asked if I could speak to corporate and he told me there was nothing he could do for me. I’ve been ordering from this location for years and this was the very first time I have had an experience like this.
Very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Pizza was made well!
Atmosphere: 5
Food: 5
Service: 5
Taste like frozen pizza. Hardly any toppings on my pizza.
Terrible service, order took 1hr 45min to be delivered. I called and spoke to manager Jose to see if order was still coming. He was very rude and refused to issue a refund including my nice tip. Order showed up about 2 hours later cold and I didn't receive entire order. ITerrible service.
IMO, PJs used to be the BEST pie around. Don’t know what happened, maybe the ouster of the original owner but now, just rubbish. Edge crust is thin & tasteless, crust under the pizza is flimsy and doughy.
Food: 2
Service: 3
Is it true that I can only order through uber eats or door dash at this time because he would not take my order not even by phone
I ordered over $100 worth if food for delivery. Called after order was hour and a half late. Manager said call back if still late in 10 minutes. Called back in 20 minutes and the manager didn't do anything just put me on hold. No resolution no food and no explanation. Didn't offer a resolution or anything. Im incredibly upset. Still haven't received my food. I will never order food from. This location ever again.
Restaurantji Recommends
You might as well order papa murphys(where you take home a raw pizza and abke it yourself) because they take so long the pizza is cold anyway...
Best pizza ever 😄
I really expected better than this the BiG SHA CK
12.99 special was such a disappoint
We did take out. Customer service was good
I order from the website. It said it would deliver and that they were open till 2:00 am. But the first time I ordered the had no drives. Then I ordered on Uber eats they let me place it. Had the driver go out there . He found the place closed at 145 when it said they were open until 2.00am
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