Wow where do I start from the manager was the worst of the worst I told him they delivered the pizza in the front of the office not in my apartment (they knew my apartment number and the gate code to come in they shouldn’t have been an issue ) when I went all the way to the front to pick the pizza up. It was soaking wet due to it raining for over two hours today. He said it was not his problem and hung up the phone.
Don’t waste your money here 3026 chimney rock RD
Atmosphere: 1
Food: 1
Service: 1
Kajren Kyi j kjjj turntable
Thk you for the great tasting/hot pizza today😁😁
Atmosphere: 5
Food: 5
Service: 5
Lene
First, the pizza wasn't even shaped in a circle like it was supposed. It wasn't even cut properly and to top it off there was ants on the brownie.
Atmosphere: 3
Food: 2
Service: 2
Jeff Valdes
I went tt pick a pizza today waited in the counter a for a couple of minutes without saying anything because nobody was at the counter and then a black lady thorugh the pizza and gave me a bad attitude without any reason! what a terrible service!!
Abdoulaye Diallo
I got an unpleasant encounter with two female employees that displayed unprofessional attitude and improper treatment to a customer while I simply requested a receipt of my order after standing a lengthy 10 mins. One of them simply said:”We don’t stop what we are doing for a receipt “. Unprecedented experience.
Atmosphere: 1
Food: 4
Service: 1
Valentina Shabot
Just a heads up: you might have a raw pizza when you order from here! I was really hoping for that classic, hot, cheesy goodness you expect from a pizza place, but my expectations were a bit too high for Pappa John's. My boyfriend decided to treat us to a pizza night, but unfortunately, it turned into a rather disappointing experience. It's a bummer when your cravings don't quite hit the mark!
Atmosphere: 1
Food: 1
Service: 1
Ahsan
A poorly run establishment where the staff are rude and hang up on their customers who are calling in to complain. The pizza they made was over-sauced and cut up unevenly. They did not read the instructions I gave them when placing my order online. Overall a terrible experience. I will never be coming back agian.
Atmosphere: 1
Food: 1
Service: 1
Olya Gaidukova
The employees here are arrogant rude people. Terrible place, terrible pizza.
Atmosphere: 1
Food: 1
Service: 1
Gerald Rubiano
Don’t come here. I ordered 1 pizza for carry out, when I arrived I all of a sudden get an email that my order was cancelled for no reason. I thought it was a glitch. When I asked the lady if my order was ready she said no, when I asked to show her my order number she said “I don’t need no order number, it’s not here.” I’d give this place zero stars if I could.
Atmosphere: 1
Service: 1
Charlie Gaiser
Pizza tastes like cardboard and you need to teach your employees common sense and hospitality.
I ordered a pizza on Saturday evening and it was made it incorrectly! I called back and they told me I will have a credit for next time. I tried to call the store today several times and no answer!!! When I went to store I saw two employees who were working both were using their personal phone. Finally the black lady ask me to help and I explained the situation. She said phone never rang and she said that she will replace my order!! May order was made incorrectly Again after I repeated three times!! I ask if I can get ranch sauce instead of garlic she said no !!I I ask for cheese and red peppers she said she had to charge me. Any other location I go u don’t have these problems!! I don’t think that black lady showing any interest on her job. Look like they don’t care about customer service!!! Pizza crast was dry and hard to eat. Same person wanted charge for cheese and pepper packets!! No other location do that. !!!
I WAS VERY DISAPPOINTED!!!
Atmosphere: 1
Food: 2
Service: 1
King Dave
I commend these guys for making good food and good to the orders while busy from Super Bowl Sunday! Good job
Atmosphere: 4
Food: 5
Service: 5
Phoung Nguyen
Its true the pizza is great, but the service is horrible. Came in and said hello and my name for the order ,the lady didn't even looked at me so I thought maybe she didnt hear me so I said hello again, thats when she looked up from her cell phone and said what did I need in a very cold tone. Horrible to know now why they ask if u want to tip before even getting the pizza, will be my last time here. Pappa john is no longer what it use to be... shame
Atmosphere: 1
Food: 5
Service: 1
Jaime White
I saw all the bad reviews AFTER I had ordered from here, so I was a little anxious for what issues we may have. However, the food came extremely fast, they gave an hour estimate and it was at our door within 30 minutes. The pizza was good; exactly what you’d expect from papa John’s. Overall good experience.
Atmosphere: 5
Food: 5
Service: 5
Pedram Naghavi
Just bought a pizza from here for the 5th time thinking they’ve gotten a little better, it was hands down the worse pizza I’ve ever had, it taste like cardboard and the materials were super low quality, I always buy papa John’s from other locations and it is fine but this location has the worse pizza ever!
Wow where do I start from the manager was the worst of the worst I told him they delivered the pizza in the front of the office not in my apartment
(they knew my apartment number and the gate code to come in they shouldn’t have been
an issue ) when I went all the way to the front to pick the pizza up. It was soaking wet due to it raining for over two hours today. He said it was not his problem and hung up the phone.
Don’t waste your money here
3026 chimney rock RD
Atmosphere: 1
Food: 1
Service: 1
Thk you for the great tasting/hot pizza today😁😁
Atmosphere: 5
Food: 5
Service: 5
First, the pizza wasn't even shaped in a circle like it was supposed. It wasn't even cut properly and to top it off there was ants on the brownie.
Atmosphere: 3
Food: 2
Service: 2
I went tt pick a pizza today waited in the counter a
for a couple of minutes without saying anything because nobody was at the counter and then a black lady thorugh the pizza and gave me a bad attitude without any reason! what a terrible service!!
I got an unpleasant encounter with two female employees that displayed unprofessional attitude and improper treatment to a customer while I simply requested a receipt of my order after standing a lengthy 10 mins. One of them simply said:”We don’t stop what we are doing for a receipt “. Unprecedented experience.
Atmosphere: 1
Food: 4
Service: 1
Just a heads up: you might have a raw pizza when you order from here! I was really hoping for that classic, hot, cheesy goodness you expect from a pizza place, but my expectations were a bit too high for Pappa John's. My boyfriend decided to treat us to a pizza night, but unfortunately, it turned into a rather disappointing experience. It's a bummer when your cravings don't quite hit the mark!
Atmosphere: 1
Food: 1
Service: 1
A poorly run establishment where the staff are rude and hang up on their customers who are calling in to complain. The pizza they made was over-sauced and cut up unevenly. They did not read the instructions I gave them when placing my order online. Overall a terrible experience. I will never be coming back agian.
Atmosphere: 1
Food: 1
Service: 1
The employees here are arrogant rude people. Terrible place, terrible pizza.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here. I ordered 1 pizza for carry out, when I arrived I all of a sudden get an email that my order was cancelled for no reason. I thought it was a glitch. When I asked the lady if my order was ready she said no, when I asked to show her my order number she said “I don’t need no order number, it’s not here.” I’d give this place zero stars if I could.
Atmosphere: 1
Service: 1
Pizza tastes like cardboard and you need to teach your employees common sense and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a pizza on Saturday evening and it was made it incorrectly!
I called back and they told me I will have a credit for next time.
I tried to call the store today several times and no answer!!!
When I went to store I saw two employees who were working
both were using their personal phone.
Finally the black lady ask me to help and I explained the situation.
She said phone never rang and she said that she will replace my order!!
May order was made incorrectly Again after I repeated three times!!
I ask if I can get ranch sauce instead of garlic
she said no !!I
I ask for cheese and red peppers she said she had to charge me.
Any other location I go u don’t have these problems!!
I don’t think that black lady showing any interest on her job.
Look like they don’t care about customer service!!!
Pizza crast was dry and hard to eat. Same person wanted charge for cheese and pepper packets!!
No other location do that. !!!
I WAS VERY DISAPPOINTED!!!
Atmosphere: 1
Food: 2
Service: 1
I commend these guys for making good food and good to the orders while busy from Super Bowl Sunday! Good job
Atmosphere: 4
Food: 5
Service: 5
Its true the pizza is great, but the service is horrible. Came in and said hello and my name for the order ,the lady didn't even looked at me so I thought maybe she didnt hear me so I said hello again, thats when she looked up from her cell phone and said what did I need in a very cold tone. Horrible to know now why they ask if u want to tip before even getting the pizza, will be my last time here. Pappa john is no longer what it use to be... shame
Atmosphere: 1
Food: 5
Service: 1
I saw all the bad reviews AFTER I had ordered from here, so I was a little anxious for what issues we may have. However, the food came extremely fast, they gave an hour estimate and it was at our door within 30 minutes. The pizza was good; exactly what you’d expect from papa John’s. Overall good experience.
Atmosphere: 5
Food: 5
Service: 5
Just bought a pizza from here for the 5th time thinking they’ve gotten a little better, it was hands down the worse pizza I’ve ever had, it taste like cardboard and the materials were super low quality, I always buy papa John’s from other locations and it is fine but this location has the worse pizza ever!
Atmosphere: 1
Food: 1
Service: 3
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