Pinkberry

3838 Westheimer Rd, Houston
(713) 622-3401

Recent Reviews

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Jerry Jackson

Permanently Closed 2-1-24

Jennifer Vu

A bit overpriced but the frozen yogurt was good. There weren't a lot of froyo flavor options but I liked the great variety of toppings.I don't recommend the almond roca topping as it was sickly sweet and I had to remove it from my froyo.

Joyce Ogbebor

Visited close to closing time; unfortunately, the service was disappointing. The two attendants, one short and with black hair, the other tall with blonde hair, were rather rude. Despite being aware of the late hour, their unprofessional behavior included whispering, sighing, eye-rolling, and even putting away toppings while I was still placing an order. As a business owner myself, I find such conduct unacceptable; my employees would be reprimanded. Additionally, when I mentioned having a customer phone number for points, the ladies laughed, which seemed immature given my substantial purchase. This occurred on 1/26/24 around 8:50 pm. I hope the management addresses these issues promptly.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Pomegranate Yogurt

amy gonzalez

Clean, lots of choices for yogurt and topping, decent price for fresh yogurt and fruit desert.

Atmosphere: 5

Food: 5

Service: 5

Cassandra Davila

The best frozen yogurt in Houston! I have been going to Pinkberry for years now, and nothing beats their fresh ingredients and yummy toppings. The only problem is the limited space inside. The benefit is that the more you frequent Pinkberry, the closer you get to getting a free one!

Atmosphere: 4

Food: 5

Service: 5

Chuy Quezada

Every time I go to the central market I have to get my frozen yogurt . They have different flavors all the time and occasions. Definitely one of the best places to get frozen yogurt.

FP Rod

My second time here and the guy that works Saturday nights is awesome! He was very nice !

J J

Pinkberry has the best tart flavor. Employees are very friendly.

Mustafa I

My wife and I come here often and we always have a good experience except for today. There was a short Asian girl with glasses and tattoos working today and she barely filled up my medium cup and my small cup. Another customer also complained that she didn't fill up their cups adequately. She had a very rude demeanor and when she went to go fix the tables and chairs outside, she through her hands in the air and started violently putting the chairs back. I get that everyone has rough days, but I felt very uncomfortable eating my half filled cup. If I'm paying good money for frozen yogurt , I expect to get my money's worth.

Miguel Salgado

Stepping into Pinkberry is like entering a haven of frozen yogurt perfection, where the delightful combination of good customer service and an array of flavorful selections makes every visit a truly memorable experience.From the moment you walk through the doors, you're greeted with warm smiles and a genuine eagerness to cater to your frozen yogurt desires. The staff at Pinkberry have truly mastered the art of customer service. They're not just serving yogurt; they're crafting moments of happiness. Their friendly demeanor and willingness to guide you through the flavor options and toppings create a sense of ease and comfort that immediately puts you in a positive mood.Now, let's talk about the star of the show – the frozen yogurt itself. Pinkberry's commitment to quality shines through in every spoonful. The selection of flavors is a testament to their dedication to culinary creativity. Whether you're in the mood for the classic Original tartness, the luscious Chocolate Hazelnut, or the refreshing Mango Tango, each flavor is a work of art that tantalizes the taste buds.What sets Pinkberry apart is the tangy, creamy perfection of their frozen yogurt. The consistency is just right – velvety smooth and satisfyingly dense. It's a canvas of flavors waiting to be adorned with an assortment of toppings. From fresh fruits bursting with juiciness to the satisfying crunch of nuts and the playful sweetness of candies, Pinkberry's topping bar is a playground for your taste buds.But the magic doesn't stop there. Pinkberry's dedication to customization allows you to create your own masterpiece. Swirl different flavors together, layer toppings to your heart's content, and experiment with combinations that titillate your palate. The possibilities are endless, and that's what keeps me coming back for more.Pinkberry has managed to strike the perfect balance between innovation and tradition. Their commitment to quality, the warm embrace of their customer service, and the sheer joy of crafting your own frozen yogurt creation make every visit an adventure. Whether you're a devoted fan or a first-timer, Pinkberry's frozen yogurt bar is a haven of sweet escapism that's guaranteed to leave you with a smile on your face and a heart full of contentment.

Carissa Sims

Sofia and Hailey gave me excellent service early this afternoon. They were kind, helpful, and the product was high quality. I will definitely go back! I love this place ?

Superwoman’s cleaning service

Delicious yogurt & the costumer service is the best ♥️?

ivonne ramirez

very nice froyo! definitely coming back soon!

SueAnn Shen

Love the franchise. Unfortunately this is one of two remaining locations in Houston, which this is the more convenient one to get to. Parking is OK- front of the store parking, or back of the store (bigger lot). The quality of yogurt is phenomenal! Way better than all other competitors. I always get the original + fruit (personal preference). Enjoy the tartness more than anything. The staff here is pretty nice for the most part. A few times I’ve experienced some issues with not filling my large size cup with enough yogurt. When I pointed it out to management, they said they retrained staff and offered me a complimentary yogurt. Hope they continue to give full cups as promised!

Stephanie Flynn

Sign on the door saying they are closing at 7:30 bc of staffing issues when there are clearly three visible employees inside at 8:30 pm. Ridiculous - not coming back even though we have been numerous times.

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