Contacted Pizza Hut. No response in over a month. But that wasn’t expected, as their Corp. customer service is non existent. This outfit is run by AYVAZ Pizza. They really pay no attention to detail.
Ordered the Tavern Style Pizza for the 2nd time, never again. Both times, it was not prepared well. It wasn’t cut properly or crispy and with literally no flavor. Wouldn’t even call it Pizza, just dough with meat. Look at the size of those slices. That’s not tavern. Embarrassing. Included pics.
Atmosphere: 2
Food: 1
Service: 2
Zayd
I do not know were tacos are I try to find tacos but no tacos people mean I don’t know what to do!
Atmosphere: 1
Food: 1
Service: 1
Alberto Feliz
Pizza was excellent because they prepared it with Love. It was very good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza
Eric Gordon
Usually they are good but this time they went to the incorrect address, delivered the wrong drinks, food wasn't correct, delivery guy dropped it.
Atmosphere: 2
Food: 2
Service: 2
Mark Miller
Ordered pickup. We used to order here a lot. This time pizza had hardly any of the toppings we paid extra for. Literally 5 tiny pieces of sausage on a large! And two pieces of onion. Nothing else. I can get better plain pizza at the grocery store. Not going here again.
Atmosphere: 2
Food: 1
Service: 2
Danleis x
I was a little nervous about the older reviews but i was mistaken management at this location cares about its customers and if something doesn't turn out the way you like it, they wont get an attitude with you about it simply fix it. Will definitely comeback and see Mrs Alice she is an absolute joy!
Albert Gonzalez
I have been working in Houston for the last 3 months. So occasionally we like to just order some food and have it delivered since we are not from here. We have ordered 4 times from this place and the last 2 times they have messed up our order by leaving things back at the restaurant. So we call to get it straightened out and all they do is tell you if you want you can come and pick it up even though the food was delivered. Like whats the point of "delivery" if they are not going to fix their mistake and bring you what you paid for. So if you don't do that they tell you that you can get a credit but they don't offer you a refund. Even their own delivery driver confirmed that they left it out and all he could say was that the food was already packed for delivery. This has been horrible service and I will not recommend anyone getting their food delivered. They are probably keeping the items left behind and taking home at the end of the day. Poor service all around
Service: 1
Jason White
Placed order on Jan 8th. DoorDash er refused to deliver to hotel because felt uneasy. Called store they offered to remake and have us pickup. We had no vehicle since we were going to MDAnderson. Was told I would recieve a refund in “x” business days. Still no refund 9 business days later. I will never order here or suggest this store to anyone
Isabel Miller
I ordered through door dash and came to pick up my pizza when the app told me it was ready. When I got there 4 people were already waiting for their pizza and the lady at the counter was very rude. She told me that it’d be another 15 minutes but it really turned out to be over 45 minutes It was horrible service for something that didn’t turn out well. It was very tense waiting with already angry customers while that woman behind the counter walked around with her hoodie up. Won’t be coming back.
Do NOT waste your time or $$$ here.Ordered ahead on the app, got there 5 minutes after the estimated pickup time, and had to sit in lobby with about 10 others for over 45 mins while the clueless staff fumbled around trying to figure out who ordered what when. Finally got my order an hour after ordering it and both pizzas were stone cold and made incorrectly.Legitimately the worst experience I’ve ever had at a Pizza Hut, will never return to this location, we’re a Dominoes house moving forward.
Atmosphere: 1
Food: 1
Service: 1
Miranda Ewelukwa
Burnt pizza melts and hot sauce, not marinara as promised. Extremely disappointed when I got home and opened this disastrous
Very slow
Atmosphere: 1
Food: 1
Service: 1
Contacted Pizza Hut. No response in over a month. But that wasn’t expected, as their Corp. customer service is non existent. This outfit is run by AYVAZ Pizza. They really pay no attention to detail.
Ordered the Tavern Style Pizza for the 2nd time, never again. Both times, it was not prepared well. It wasn’t cut properly or crispy and with literally no flavor. Wouldn’t even call it Pizza, just dough with meat. Look at the size of those slices. That’s not tavern. Embarrassing. Included pics.
Atmosphere: 2
Food: 1
Service: 2
I do not know were tacos are I try to find tacos but no tacos people mean I don’t know what to do!
Atmosphere: 1
Food: 1
Service: 1
Pizza was excellent because they prepared it with Love. It was very good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza
Usually they are good but this time they went to the incorrect address, delivered the wrong drinks, food wasn't correct, delivery guy dropped it.
Atmosphere: 2
Food: 2
Service: 2
Ordered pickup. We used to order here a lot. This time pizza had hardly any of the toppings we paid extra for. Literally 5 tiny pieces of sausage on a large! And two pieces of onion. Nothing else. I can get better plain pizza at the grocery store. Not going here again.
Atmosphere: 2
Food: 1
Service: 2
I was a little nervous about the older reviews but i was mistaken management at this location cares about its customers and if something doesn't turn out the way you like it, they wont get an attitude with you about it simply fix it. Will definitely comeback and see Mrs Alice she is an absolute joy!
I have been working in Houston for the last 3 months. So occasionally we like to just order some food and have it delivered since we are not from here. We have ordered 4 times from this place and the last 2 times they have messed up our order by leaving things back at the restaurant. So we call to get it straightened out and all they do is tell you if you want you can come and pick it up even though the food was delivered. Like whats the point of "delivery" if they are not going to fix their mistake and bring you what you paid for. So if you don't do that they tell you that you can get a credit but they don't offer you a refund. Even their own delivery driver confirmed that they left it out and all he could say was that the food was already packed for delivery. This has been horrible service and I will not recommend anyone getting their food delivered. They are probably keeping the items left behind and taking home at the end of the day. Poor service all around
Service: 1
Placed order on Jan 8th. DoorDash er refused to deliver to hotel because felt uneasy. Called store they offered to remake and have us pickup. We had no vehicle since we were going to MDAnderson. Was told I would recieve a refund in “x” business days. Still no refund 9 business days later. I will never order here or suggest this store to anyone
I ordered through door dash and came to pick up my pizza when the app told me it was ready. When I got there 4 people were already waiting for their pizza and the lady at the counter was very rude. She told me that it’d be another 15 minutes but it really turned out to be over 45 minutes It was horrible service for something that didn’t turn out well. It was very tense waiting with already angry customers while that woman behind the counter walked around with her hoodie up. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff is helpful and extremely patient. The food is pretty good and usually arrives in a timely manner
Vegetarian options: A wide array of toppings to choose from, including vegetarian options.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pan Pizza
Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks
Do NOT waste your time or $$$ here.Ordered ahead on the app, got there 5 minutes after the estimated pickup time, and had to sit in lobby with about 10 others for over 45 mins while the clueless staff fumbled around trying to figure out who ordered what when. Finally got my order an hour after ordering it and both pizzas were stone cold and made incorrectly.Legitimately the worst experience I’ve ever had at a Pizza Hut, will never return to this location, we’re a Dominoes house moving forward.
Atmosphere: 1
Food: 1
Service: 1
Burnt pizza melts and hot sauce, not marinara as promised. Extremely disappointed when I got home and opened this disastrous
Atmosphere: 1
Food: 1
Service: 1
Very good
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