Pizza Hut

10904 Scarsdale Blvd, Houston
(281) 484-0111

Recent Reviews

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Jojo D.

The pizza from here is not good at all. It arrives cold and tastes sour. The bread sticks are extremely salty and the delivery drivers don't follow delivery instructions. You're better off ordering Domino's

Food: 1

Jj

?Worst Pizza Hut Experience Ever??

This was literally the worst Pizza Hut experience I've ever had. While I was there, I saw the employee refund three different customers because their pizzas were lost. How do you lose several pizzas?

When I arrived, I told the guy at the front I had an order, and he said it would be an additional eight-minute wait. I ended up waiting an extra 15 minutes before he asked me for my name. He then went to the bottom of the pizza warmer and handed me my pizzas, which were missing the desserts. He told me they were out of the desserts, so I asked him not to charge me for them.

When I opened the boxes, I discovered both pizzas were made incorrectly. I told him, and he said they were out of the pizzas I ordered, so they just made anything. Both pizzas were thin crust and looked dry, like cardboard, having sat in the warmer for too long.

While waiting, I had time to look into the kitchen, which was chaotic and filthy. If you walk into this store, I recommend looking to the side and all the way back into the kitchen—you won't want to eat anything from there.

Atmosphere: 1

Food: 1

Service: 1

Mrs.D Young

The guy told me my order would be about 20 minutes I ended up waiting about 45 minutes. I walked to the counter for one of Guys came from the back ask me my name only for him to hand me my food which had been ready sitting in the warmer. I really appreciate him now as for the food it was horrible the wings barely had sauce on them and the pizza was overcooked. If I didn’t have to take my meds immediately I wouldn’t have eaten none of it ?and the restaurant was filthy.

Atmosphere: 1

Food: 1

Service: 1

Shawaina Davis

In my experience the staff is courteous, the food is good and fresh, the delivery is always on time. I've never had an issue or complaint.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Sticks

jodie johnson

Joy was amazing!! You definitely need more employees like her. What a wonderful lady! Best experience ever had from ANY Pizza Hut!

Serina Salazar

The worst Pizza Hut I’ve ever had. I ordered a pan regular pepperoni pizza. Not sure how you mess up a basic order like that but yea. The pizza I received was hand tossed, greasy and doughy. Also to make things worse, the pizza tasted like it had cinnamon on it. Please note y’all should be careful with that as I’m lucky I’m not allergic to cinnamon but others may be.

Food: 1

Mariama Conteh

Love Pizza Hut so much but this location SUCKS they give the brand a bad name. I genuinely believe Pizza Hut is the best pizza they usually never miss but this location KNOWINGLY gave me burnt food, I walked in the manager rudely greeted me the shoved me order to me rudely telling me to check my order while stacking everything on top of each other every time I tried to open something. As I tried to open one item he goes, oh you don’t need to bother opening that. I told him oh now this isn’t a delivery this is my food. The way he was rushing me and talking me I just packed up the food to leave as quickly as I could, I thought the Interaction was odd. Only to get home and realize why he was probably acting so strange is because he knew that food was burnt. I had a pizza and breadsticks both two burnt to eat. I of course, called them. At that point I called to inform them of it. Of course he answered. Still being rude and told me the only way I can get a refund is if I come and return the food That’s far too inconvenient I have a newborn I don’t want to bring the food back. I called corporate. They handled it in less than 15 minutes. I won’t shop with this location ever again I don’t suggest anyone else to!

Atmosphere: 1

Food: 1

Service: 1

Shoaib Khan

Very nice lady manager thanks

KR Nguyen

I've been craving for Pizza Hut stuffed crust pizza so I went and ordered. The process online took a while because the website was laggy. Once I placed my order, it didn't take long as estimated to get it delivered. I did cash payment and it was a quick process.I got everything in my order right. (The reason im giving 2 stars) When I opened the pizza box to examine the product, it looked a little weird. My speculation was right because as soon as I picked up a slice, all the toppings fell off. Only the bottom part of the pizza was intact. It looked as if the bread was undercooked. I couldn't enjoy the pizza at all. The toppings were okay and the cheese in the crust were edible but only slightly.

Food: 1

Service: 2

Gabbradar Willis

Wish my son would stop purchasing from this location. ?

Atmosphere: 3

Food: 3

Service: 2

Lisa J

Wish my son would stop purchasing from this location. 😒

Atmosphere: 3

Food: 3

Service: 2

Thomas Le

Good price for perfect

Atmosphere: 5

Food: 5

Service: 5

Jessi Lynn

I've been a fan of this Pizza Hut for almost 40 years. Great atmosphere, great energy,great service.

Parking: Good parking. If the parking fills up, a delivery driver will bring it to you.

Kid-friendliness: They're extremely friendly with kids and get to know them.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sticks, Cheese Pizza, Cheese Sticks, Breadsticks

C

Yummy pizza and boneless wings😋

Terrie Zuniga

Never again will I order from this Pizza Hut. Half the order was delivered and 15 minutes later the other half. I called to speak with the manager and he just held the phone. Good Job of doing nothing GARY. I will be calling corporate first thing in the morning!!!

Food: 1

Service: 1

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