Please reconsider ordering here, it’s the worst service experience ever! The manager himself looks just as disgusting as his restaurant customer service! Pizza said delivered yet it never got there, I kept calling got no answer. Drove up there cause they claimed I needed to pay a balance but I had paid online. Money was t refunded and pizza was given to me either! Had to dispute with my back and be at loss of money and food for the evening for my family. Mind you that was my last forty bucks!
Service: 1
Besi Besi
Unprofessional and the food is disgusting if you want good hot prepared pizza just go somewhere else . Pizza Hut has gone down the drain tremendously,
Atmosphere: 1
Food: 1
Service: 1
Edward Soto
Bad service, the pizza staff spoke very badly to us and they insulted us
Antonio Menchu
I didn't like the service and the staff is very rude I hope they can fire him
diana carter
I’ve told this so many times mostly in writing. I did not receive the pizza I ordered which was a medium Supreme. I received a med cheese but was charged for the Supreme. I spent hours trying to get someone to help make this right to no avail! The delivery guy could not speak English. I tried 2 times to reach the store and “ chat” was useless. After answering several questions they could not find the right store! I finally got a manager the following day but he never called my back as he promised. What a mess!!!.:,/=;’
Atmosphere: 1
Food: 1
Service: 1
willians jose liscano
They should have a little more empathy towards customers.
Atmosphere: 1
Food: 5
Service: 1
Bessy Rivera
In this pizzeria 9396 Richmond Ave Houston tx 77063 they don't serve tomorrow morning Friday it's already been 2 times that boy there and terrible service from the man the truth is they should change it I won't go back hir ah that place zero stars ?
Gerson Guachiac
Those who serve in this place are people who should not even receive a dollar of their salary, they treat people badly and yell at you as if you were asking for free food.
Atmosphere: 1
Food: 1
Service: 1
Chandler Thompson
They did a great job and had great customer service fantastic meal tonight thank you Pizza Hut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Sharond Magby
If I could give a zero I would!!! I called the store because my pizza arrived looking like it had been dropped. Management stated well his a long time drive of ours.. I interpreted him and said I DONT CARE WHAT HE IS.. give me a number so I can send pictures of how my pizza was delivered… he went on and on. So I finally said I’ll complain through the app and google review!!! DOMINOS PAPA JOHN’S nor MARCOS WOULD NEVER!!! Last time ordering from this establishment. It had been a while from the last incident I had with them!!
Ordered on a Wednesday evening. The stuffed crust cheese pizza was bomb. Perfect amount of cheese and not too salty. Pepperoni pizza was slamming too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Yessy Abrego
Very bad service, I called and the employee who answered me yelled at me rudely and offended me and hung up on me.Then I went to the store to place my order and they treated me very poorly and it took almost 30 minutes to deliver my pizza, it was delivered cold.The employee's name is PAUL, that's what it says on the receipt he gave me, I won't go back to that pizzeria ?
Wilma Semiens
I paid for a meal my family could not enjoy. When I called the store they refused to give me a refund. Are replace my order when I asked the manager. I want be ordering anything else.
Atmosphere: 1
Food: 1
Service: 1
Ramon Heredia
It's pizza. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nilofar Reshad
This store personal is really rude and the don’t know how to talk with costumers and I was talking with this guy and he went to the back he ignored me.
Please reconsider ordering here, it’s the worst service experience ever! The manager himself looks just as disgusting as his restaurant customer service! Pizza said delivered yet it never got there, I kept calling got no answer. Drove up there cause they claimed I needed to pay a balance but I had paid online. Money was t refunded and pizza was given to me either! Had to dispute with my back and be at loss of money and food for the evening for my family. Mind you that was my last forty bucks!
Service: 1
Unprofessional and the food is disgusting if you want good hot prepared pizza just go somewhere else . Pizza Hut has gone down the drain tremendously,
Atmosphere: 1
Food: 1
Service: 1
Bad service, the pizza staff spoke very badly to us and they insulted us
I didn't like the service and the staff is very rude I hope they can fire him
I’ve told this so many times mostly in writing. I did not receive the pizza I ordered which was a medium Supreme. I received a med cheese but was charged for the Supreme. I spent hours trying to get someone to help make this right to no avail! The delivery guy could not speak English. I tried 2 times to reach the store and “ chat” was useless. After answering several questions they could not find the right store! I finally got a manager the following day but he never called my back as he promised. What a mess!!!.:,/=;’
Atmosphere: 1
Food: 1
Service: 1
They should have a little more empathy towards customers.
Atmosphere: 1
Food: 5
Service: 1
In this pizzeria 9396 Richmond Ave Houston tx 77063 they don't serve tomorrow morning Friday it's already been 2 times that boy there and terrible service from the man the truth is they should change it I won't go back hir ah that place zero stars ?
Those who serve in this place are people who should not even receive a dollar of their salary, they treat people badly and yell at you as if you were asking for free food.
Atmosphere: 1
Food: 1
Service: 1
They did a great job and had great customer service fantastic meal tonight thank you Pizza Hut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
If I could give a zero I would!!! I called the store because my pizza arrived looking like it had been dropped. Management stated well his a long time drive of ours.. I interpreted him and said I DONT CARE WHAT HE IS.. give me a number so I can send pictures of how my pizza was delivered… he went on and on. So I finally said I’ll complain through the app and google review!!! DOMINOS PAPA JOHN’S nor MARCOS WOULD NEVER!!! Last time ordering from this establishment. It had been a while from the last incident I had with them!!
Food: 1
Service: 1
Restaurantji Recommends
Ordered on a Wednesday evening. The stuffed crust cheese pizza was bomb. Perfect amount of cheese and not too salty. Pepperoni pizza was slamming too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Very bad service, I called and the employee who answered me yelled at me rudely and offended me and hung up on me.Then I went to the store to place my order and they treated me very poorly and it took almost 30 minutes to deliver my pizza, it was delivered cold.The employee's name is PAUL, that's what it says on the receipt he gave me, I won't go back to that pizzeria ?
I paid for a meal my family could not enjoy. When I called the store they refused to give me a refund. Are replace my order when I asked the manager. I want be ordering anything else.
Atmosphere: 1
Food: 1
Service: 1
It's pizza. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This store personal is really rude and the don’t know how to talk with costumers and I was talking with this guy and he went to the back he ignored me.
Atmosphere: 1
Food: 1
Service: 1
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