Pizza Hut Express

13250 Northwest Fwy, Houston
(800) 948-8488

Recent Reviews

Celeste

The pizza was dry as cardboard. They got order all wrong. They compensated with bringing cinnabuns the next morning which were delicious. But I dare to say this order was worth 80.00.

Food: 1

Service: 5

Kathryn D.

Oh, my God, my pizza, my wings, the cheesy bread was perfection. The pizza was hot, and the wings were hot. The cheesy yummy bread was hot kudos to Pizza Hut .Delivery was on time!! I have ordered from Domino's and Marcos, and every time I get c***** s***I'm so happy that I ordered from Pizza Hut, and I highly recommend the wings with the sweet chili sauce. Thank you!!

Leonela Y.

PLEASE, SAVE YOURSELF THE TIME IN ORDERING HERE. IT IS MOT WORTH THE TIME OR YOUR MONEY. I ordered ONE pizza and within 20 min. it said that it was on it's way -it took them almost an HOUR to arrive. The pizza was COLD and the delivery guy that dropped it had no care in the world to the fact that the pizza was cold. This order was a total of $20 bc they now charge you almost $10 for delivery and other taxes. This is ridiculous, if we're automatically paying for delivery, they could at least drop the food off on TIME. Beyond my word upset. I called them to try and speak to the manager, and the attitude the lady I spoke to gave me was nonchalant, and didn't apologize. Never ordering from them again.

Barbara C.

A big thank you to the employee who helped me surprise my husband! He loved it lol :)

Tania W.

Now usually they are on point! Not today? On a Wednesday evening this is what they delivered. I'm wondering did they have their closed when placing the food in the box???? The guy that answered the phone when I called was really rude. His friendly "Howdy ma'am " turned into "What do you want me to do? There ain't nothing I can do!" Me: oh really sir, may I please speak to a manager! The manager was really nice and stated she's sending a new order and I they don't do anything to it because I didn't want to eat this burnt food they baked, boxed, then delivered. Never thought about opening while at the door because they ALWAYS have great service and food on point. Lesson learned today. Now I'm starving waiting on dinner I will post another photo whenever they bring the new order.

Julia Reyes

TERRIBLE! TRACKER WAS TURNED OFF AFTER SHOWING FOOD WAS IN OVEN. FOOD WAS SCHEDULED TO ARRIVE AT 9:25 AFTER 20 MINUTES OF WAITING I CALLED STORE NO ONE PICKED UP. I HAD TO CALL CS LINE TO CANCEL. AN HR LATER DELIVERY GUY SHOWS UP WITH COLD FOOD. I INFORMED HIM ORDER WAS CANCELED. HE HAD THE AUDACITY TO BE MAD I FELT BAD FOR THE GUY SO I TRIED STOPPING HIM TO TIP HE LOOKED AT ME & KEPT GOING. WELL BEING UGLY YOU STOPPED YOUR BLESSING I DO NOT RECOMMEND THIS LOCATION . OH YEAH LETS NOT FORGET WHEN I ASKED HIM WAS THE FOOD COLD BEFORE HE HANDED IT TO ME HIS RESPONSE WAS IDK YOU’RE EATING IT NOT ME.

Isaias U.

I ordered a pizza for carry out and it was AWFUL! Hardly had cheese on it! Never going back!

Ashleigh Smith

I am extremely unsatisfied with my order. Not only did i order my food at 4:30 this afternoon to be delivered at 5pm but my pizza was thrown together so much so that the toppings were all in the box and not on my pizza, and my wings were smashed. I understand bad weather. That's why I ordered 30 mins in advance. However it took an hour an 20 mins to get to my food. How extremely sloppy! If I'd known it would of taken so long to get my food I'd picked it up myself. They gave my order to one man with 4 other orders. Instead of splitting up the deliveries according to bad weather and time it would take to deliver all the orders. I don't even want to put one star however there needs to be reviews notifying whom ever this may concern to treat your workers more fairly and make sure your customers are taken care of accordingly!

Angie Pac

Pizza Hut Express

NICK JR

(Translated by Google) Pizza Hut Express(Original)Pizza Hut Express

Workers are very enthusiastic to make my pizza. No idea how this place is rated 2 stars. It's awesome and fantastic! Worker with the long hair is NICE.

Olga Rosenblum

If there were no zero stars, they would get it. 1.) The area where you pay the Icee is different from where you get it. 2.) There was NO pizza available whatsoever. 3.) The CocaCola Icee was awful! Why is this place even open?

Tania D.

They don't miss! I love this location. Always fast and friendly. I appreciate their consistency beautiful pizzas always!

Will A.

Received wrong items totalling ~$10 on my order. Unfortunately, it sounds like the manager, who is on vacation for a week, has disallowed employees from issuing refunds without her approval. If you can't issue refunds for mistakes, you should not be accepting orders. The employee I spoke to was very polite and apologetic. This sounds like it is 100% on the manager. Corporate has now told me twice a district manager will contact me and no one has contacted me regarding this still.

Lilly V.

I ordered a pizza with bacon and spinach and there was barely any bacon on it. The pizza crust is soggy and undercooked. When I am ordering pizza, I don't want to worry about putting my pizza in the oven to finish cooking that they were supposed to. This is the second time this has happened to me, I suggest you drive a little farther and go to a different Pizza Hut.

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