Ordered my pizza online for take out over an hour ago for pick up at 6:15 still waiting for my order that they lost but more than likely have to someone else
Alexandria Savage
Will not let you place oders over the
Atmosphere: 1
Service: 1
Molly M.
I can't even begin to explain the experience I had with this store. The only reason I have a star on here is because Yelp requires it. I placed an order online for delivery ($130) and the confirmation page had everything listed correctly. When I received my confirmation email, the delivery address had changed. I called the store to inform them it was not correct and wanted to be sure their driver wasn't going to the wrong location. "Joey" told me it was impossible to deliver to the location that I needed it to. I disagreed since the online platform let me place the delivery order. When I told him I didn't want to focus on why anything had changed, rather just focus on the solution, he continued to tell me that he didn't know why that happened and that he can't do anything about it but cancel the order because "it is impossible to deliver to that location." I tried to offer another solution, like maybe transfer the order to another store that was closer, he kept cutting me off and told me that I needed to calm down. I finally asked him if I could talk, please, and he said, "I don't know, can you? Can you talk??" At that moment I asked for his name and had had it. He kept saying the order was cancelled and I hung up. I waited 5 minutes and received zero notification that the order had been cancelled, so I tried to call the store back and no one would answer, so I finally dialed to customer service who CONFIRMED for me the order was NOT cancelled. SHE cancelled it for me. I got back online and replaced a delivery order (THE ONLY REASON I went back to order again is because a co-worker requested Pizza Hut for her birthday), and when I got the confirmation email this time, it was the correct delivery address FROM THE SAME STORE. So now it's been nearly an hour since my original order was to be delivered, when Joey told me it was IMPOSSIBLE. I called the store and the manager, Victoria, who was very pleasant, apologized and told me she instructed her team to never cancel orders unless she approves them. After all of that, the original store delivered my order. To say I am EXTREMELY dissatisfied and in disbelief beyond words of the customer service I received is an understatement!! DO NOT ORDER FROM THIS PIZZA HUT - IT IS A NIGHTMARE!!!!!!!!!!!!!!!!!!!!!
Isaac
missing items and called they said they were gonna bring them . never arrived ! i paid cash so how was i supposed to get my money back !!! so i called corporate !
Maria Gutierrez
My family and I love this pizza, the guys always help me with my order and provide me with promotions if any apply with my order, excellent
Atmosphere: 5
Food: 5
Service: 5
alejandro denes
Food always good food always on time never ever missing nun love this pizza hut man I recommend for everyone especially when Spencer in on shift Manger cause everything comes perfect nd good thanks yall yall are the
Epic quality, I mean it's pizza hut so don't expect like you're going to a mom n pop pizza joint. Nonetheless, it's
Atmosphere: 5
Food: 5
Service: 5
Shequita Nwosu
Rude needs a new crew I got cuss out because she thought I was somebody
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings
Lorn Elkins
I am a DoorDash delivery. Driver door was locked when I got here and the lady was extremely rude telling me they were closed when they obviously are not closed because I have a pick up at the store. She didn’t feel like working so she told me it was closed. Very rude and unprofessional lady.
Atmosphere: 1
Service: 1
Tamara Richardson
Food never showed up for my delivery. Called customer service actually said they cannot help with the matter and the location would never answer the
I ordered the pizza at 10:57AM and it arrived past 2:00PM and the pizza was cold.
Atmosphere: 1
Food: 1
Service: 1
Mike Fortenberry
Food came to the house cold and not prepared as
Atmosphere: 3
Food: 1
Service: 3
Fran H
Stomach cramps, diarrhea and vomiting is what will occur if you eat at this location.Ive only ordered from here twice and both times i experienced what may be food poisoning.Do not spend your $$ here just to get sick.
Atmosphere: 1
Food: 1
Service: 1
Deirdre Shepherd
We received our order the pizza was hot and came so much quicker than I anticipated!!!!!!! I wish I would have tipped the driver morethan the basic tip
Carlos Caceres
No one out Pizza's this Hit Hut Location!!! For better Pizza and better Ingredients, Forget Papa John's, just come here!
Ordered my pizza online for take out over an hour ago for pick up at 6:15 still waiting for my order that they lost but more than likely have to someone else
Will not let you place oders over the
Atmosphere: 1
Service: 1
I can't even begin to explain the experience I had with this store. The only reason I have a star on here is because Yelp requires it. I placed an order online for delivery ($130) and the confirmation page had everything listed correctly. When I received my confirmation email, the delivery address had changed. I called the store to inform them it was not correct and wanted to be sure their driver wasn't going to the wrong location. "Joey" told me it was impossible to deliver to the location that I needed it to. I disagreed since the online platform let me place the delivery order. When I told him I didn't want to focus on why anything had changed, rather just focus on the solution, he continued to tell me that he didn't know why that happened and that he can't do anything about it but cancel the order because "it is impossible to deliver to that location." I tried to offer another solution, like maybe transfer the order to another store that was closer, he kept cutting me off and told me that I needed to calm down. I finally asked him if I could talk, please, and he said, "I don't know, can you? Can you talk??" At that moment I asked for his name and had had it. He kept saying the order was cancelled and I hung up. I waited 5 minutes and received zero notification that the order had been cancelled, so I tried to call the store back and no one would answer, so I finally dialed to customer service who CONFIRMED for me the order was NOT cancelled. SHE cancelled it for me. I got back online and replaced a delivery order (THE ONLY REASON I went back to order again is because a co-worker requested Pizza Hut for her birthday), and when I got the confirmation email this time, it was the correct delivery address FROM THE SAME STORE. So now it's been nearly an hour since my original order was to be delivered, when Joey told me it was IMPOSSIBLE. I called the store and the manager, Victoria, who was very pleasant, apologized and told me she instructed her team to never cancel orders unless she approves them. After all of that, the original store delivered my order. To say I am EXTREMELY dissatisfied and in disbelief beyond words of the customer service I received is an understatement!! DO NOT ORDER FROM THIS PIZZA HUT - IT IS A NIGHTMARE!!!!!!!!!!!!!!!!!!!!!
missing items and called they said they were gonna bring them . never arrived ! i paid cash so how was i supposed to get my money back !!! so i called corporate !
My family and I love this pizza, the guys always help me with my order and provide me with promotions if any apply with my order, excellent
Atmosphere: 5
Food: 5
Service: 5
Food always good food always on time never ever missing nun love this pizza hut man I recommend for everyone especially when Spencer in on shift Manger cause everything comes perfect nd good thanks yall yall are the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Cheese Sticks
Epic quality, I mean it's pizza hut so don't expect like you're going to a mom n pop pizza joint. Nonetheless, it's
Atmosphere: 5
Food: 5
Service: 5
Rude needs a new crew I got cuss out because she thought I was somebody
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings
I am a DoorDash delivery. Driver door was locked when I got here and the lady was extremely rude telling me they were closed when they obviously are not closed because I have a pick up at the store. She didn’t feel like working so she told me it was closed. Very rude and unprofessional lady.
Atmosphere: 1
Service: 1
Food never showed up for my delivery. Called customer service actually said they cannot help with the matter and the location would never answer the
Service: 1
Restaurantji Recommends
I ordered the pizza at 10:57AM and it arrived past 2:00PM and the pizza was cold.
Atmosphere: 1
Food: 1
Service: 1
Food came to the house cold and not prepared as
Atmosphere: 3
Food: 1
Service: 3
Stomach cramps, diarrhea and vomiting is what will occur if you eat at this location.Ive only ordered from here twice and both times i experienced what may be food poisoning.Do not spend your $$ here just to get sick.
Atmosphere: 1
Food: 1
Service: 1
We received our order the pizza was hot and came so much quicker than I anticipated!!!!!!! I wish I would have tipped the driver morethan the basic tip
No one out Pizza's this Hit Hut Location!!! For better Pizza and better Ingredients, Forget Papa John's, just come here!