Pizza Hut

10998 I-45, Houston
(281) 447-8373

Recent Reviews

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Jonathan Hernandez

Bad customer service will never come her please save ur money

Atmosphere: 1

Food: 1

Service: 1

Vanessa Godinez

Very helpful with helping to order are food, was ready less than 25mins . Staff was helping , attentive and nice. Order was hot a ready to eat.

Atmosphere: 5

Food: 5

Service: 5

Abstract Sense

I really enjoy this Pizza Hut since it’s so close to where I live. I’m a regular and I’m always greeted with good customer service. Staff is quick and helpful. Delivery’s are always quick on the weekend and I love the ultimate tavern pizza. Great job guys I prefer this place 👍🏽

Atmosphere: 5

Food: 5

Service: 5

I G

Im very disappointed at what this pizza hut has become from recent years of visiting. I have always come to this location for my pizza and they even delivered it once to my house. Unfortunately, i was turn down when i tried to get my pizza delivered. They made me feel unwelcome like my buisness was not important to them. And i been ordering pizza for years. Really bad management. I went to get a personal pizza it was cold and soggy the person in-charge did not acknowledge me when I arrived. This person was understaff come on pizza hut hire more people .

Shawniebeeme Bee me Tv

I went in because I had a giftcard the guy kept purposely making the mistake of pressing the wrong button to make it seem like it wasn’t working so I called the customer service line to ask what was going on because before that I had already checked the balance and the card had already been activated, when a man who walked in who looked like he could be my husband he magically found the right button and I was able to finally pay and leave, not to mention I’m pretty sure he did something gross to my food there was only on person there bu T there was no wait and I had pizza and wings 6minute wait

Atmosphere: 1

Food: 1

Service: 1

Raphael Allen

When my wife ordered food online for pickup, it was a horrible experience when she arrived. After entering the establishment, which rings a bell throughout the restaurant when entering, no one came to the front to assist. She initially waited 5min as She could her people in the back talking or someone talking on the phone…my wife asked “hello” (3x) in which no one still came out the back for another 5min, not at least “yes, I’ll be with you shortly” or anything. The lady came finally came to the front and said “ I heard you, are you placing an order or here for pickup”. In which order was already ready. It’s a million places people can spend their $ but customers expect at least Decent to great customer service and good food because people are the sole reason why in which your businesses thrives. So in return of your employees should be taught better customer service skills even when not having a good day.

Atmosphere: 4

Food: 3

Service: 1

Veronica Salazar

Love the pizza its my number one pizza

Atmosphere: 5

Food: 5

Service: 5

Responsii

Great customer service.

Atmosphere: 5

Food: 4

Service: 4

Dorshae' Reid

Unprofessional as hell! Do not order from this place, the workers will have you waiting for hours whether it’s delivery or pickup. The employees SUCK & so does their customer service. 0/10 would not recommend. They get ONE star from me, & they’re lucky I’m giving them THAT.

Royalty Burdette

Horrible service teenagers working there asking for tips being rude and ratchet... Order 2 large stuffed crust pepperoni 8 PCs buffalo wings and 8 lemon pepper got one pepperoni and one cheese both seem be sitting there for hours pizza was tough and cold wings are disgusting gave me a wrong order and cold pizza trashed it ..

Atmosphere: 1

Food: 1

Service: 1

Jamie Litton

Forgot half of our order and every time we call they transfer us and hang up on us. Bad corporate service food good

amy Camarillo

My Order was placed for pick up at 8:20 pm on Tuesday 03/11 . It is now 8:46 pm and ni order has been given to any customer in at least 20 min that I’ve been standing here along with 10 other people in this small area. My order was ready then an employee dropped it and I had to wait more . I was not offered a free of charge discount or anything for the inconvenience. This is the worst service ever. Would love for management to give me a call . This is unacceptable.

Atmosphere: 2

Food: 1

Service: 1

David

These people don't even want to answered the phone to place an order.They pick it up and hang it back up.This location gives a bad name to the franchise.

Brianda Luviano

Called last minute this Friday for 10 pizzas and they were able to give them all super quickly. Special thanks to the night shift manager🙏

Erica Mireles

I order 6 pizza and out of all them none of them were right. I try calling the location to help fix the order and no one answer me

Atmosphere: 1

Food: 1

Service: 1

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