Pizza Hut

10998 I-45, Houston
(281) 447-8373

Recent Reviews

Jazmin Aranda

this boy name johnnathen was nice nd politely he really help me out understand what special they had he was really help me out thanks to pizza hut never lets me down

Janise Taylor

Short version: Bad customer service from Manager Alyssa and burnt pizza. Long version: Ordered a large supreme pizza for curbside and waited over the time allotted For my pizza to come out to my vehicle. I even called the number that they instructed all of the curbside customers to call and the number gave me a message of being disconnected. Even tried calling it again and gave me the same message. When I went inside having to Ignore my own curbside delivery, delivery, preferences, The manager( Alyssa) Told me to hold on while she finished a conversation with her coworker Containing multiple explicits include “b*tch”. After telling her that my order was not carry out but curbside she may know attempt to rectify it or even apologize for the misunderstanding. She indeed told me that the phone worked just fine for her so that there wasn’t a problem. Upon leaving, I checked my pizza and noticed that About 70% of the toppings were burnt. I have since called Customer Service, but Warning to future customers: GO TO ANOTHER LOCATION!!

Atmosphere: 1

Food: 3

Service: 2

Marie Jones

Pizzas really good and hot, however I had one issue with the amount of people allowed inside. The sign said two but there were four Hispanic people inside. So I thought oh well maybe they're letting everyone in but when I tried to go in the Hispanic manager made me get out. Really?

Atmosphere: 2

Food: 4

Service: 1

Chitaka Monger

I ordered the pasta bowls on my first visit to this location and the portions were small. The bowl was filled half way. The food was fresh and tasty, however.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: The Big New Yorker Pizza, Cheese Sticks, Ultimate Chocolate Chip Cookie, Veggie Lovers Pizza, Oven-Baked Veggie Pasta, Breadsticks, Pepperoni Pizza, Meat Pizza, Cinnamon Sticks, Oven-Baked Cheesy Alfredo Pasta

Tamu Swails

Ordered and was given a 6:30 delivery time. Called store at 6:40 to check spoke with 3 different people finally manager Alexis offered me a soda. She put me on hold without telling me and never came back. Food didn't show up until 7:15...

Service: 1

Nicole Johnson

Pizza was fresh! Employee gave me some free dipping sauce. ☺️will order from that

Atmosphere: 5

Food: 5

Service: 5

Nora Avila

Super!!!

Atmosphere: 5

Food: 5

Service: 5

Carlos

Ordered online. Carried two Honey pizzas. Both were delicious and ready when I arrived a few minutes earlier than what the app said.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Kamari Williams

I ordered a veggie pasta bowl through uber eats . The pasta was cold and definitely old because some of it was hard . ? Hardly any sauce on it .

Atmosphere: 1

Food: 1

Service: 1

Toyia Maxwell Woods

Food always cooked to perfection. Always hot and not overbaked.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Pizza

Aracely Santana

Bad customer service, it took them an 1 hour to give me my food, they were just playing around.

Jennifer R

Very disappointing when this order was received. I don't understand how they are okey sending a order out for delivery looking like this. Manager was apologetic and fixed a new order the following day. It was greatly appreciated but Management needs to get a bit stricter on employees that slack off and give the store bad reviews.

Atmosphere: 2

Food: 1

Service: 3

Cecilia Hernandez

Beware of this pizza hut. They have no delivery drivers of their own and a no refund policy. When your order is wrong and takes three hours to get to you, you just have to deal with it. They don't care and they don't even pretend to care. I was patient and nice and they answer with attitude and make no effort to accommodate you. You have to make sure you eat before you order because it won't get there until the next meal time and will likely be wrong. I will definitely never order from this place again.

Food: 3

Service: 1

Anna Iancu

Very pleased with the service!

Alexus Johnson

I just came here to try to apply for a position, the lady said they aren’t but they still have the sign up like they are, if they aren’t hiring I think they should take the sign down

Atmosphere: 1

Food: 1

Service: 1

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