Just throw the whole store away. Clearly underpaid children working here with TERRIBLE customer service skills. Always out of something or a long wait for EVERYTHING! And this is why Chick-Fil-A will always have a line and still dominate even while being closed on Sundays. Just an embarrassment.
Atmosphere: 1
Food: 3
Service: 1
Tasha B
I have been to this Popeyes on several occasions because it is close to my job, but today will be my last time, here it is 05:39pm and the chicken is cold the red beans and rice is not done and cold. Every time I go I go through the drive thru, the employees or not friendly they just throw your food out the window they do not speak and they have a habit of not giving you any napkins, straws for your drink & nothing to eat your sides with. I have been to many Popeyes in Houston, but this one is probably the worst, where is the customer service? I have tried to give them a chance, but every time I go it’s always something, maybe the employees need training, but customer service is bad and the food has gotten worst somebody help this is Popeyes.
Atmosphere: 2
Food: 1
Service: 1
Venod Maharaj
Met with really great service. Excellent food. Clean place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Spicy Chicken Sandwich
Victor
This location is on my way home. Rather than sit in traffic, I'll stop in for take away. Always efficient, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Yurien Gutierrez Alfonso
I have already went out oh this place I asked for no spicy wings and I was no well served. All the wings are too spicy
Ollie Montgomery
Great service, super welcoming.
Atmosphere: 4
Food: 4
Service: 5
Shaimaa Moussa
It was the most bad experience, they forgot to give me all the food and the qty was lesser than usual and the taste wasn't what I usually get I'll never co.e back to
If I could give this place zero stars I would. They are always so incredibly rude and disrespectful. The food is always subpar and overcooked and they never give you your sauces or are always missing part of the order. Don’t waste your time when there is another just right up the road. This is the last chance I give them. Management needs to step up and do something.
Atmosphere: 1
Food: 1
Service: 1
Areana Cordero
The attitude here is ridiculously atrocious. From the order taker to the person at the window. If a guest has a question about if an item is available/ if they serve it maybe don’t scoff at them and respond as if we know the answer. Window person gave some rude attitude after he didn’t give me back the correct change and tried to say I was Incorrect when he missed a whole $10 bill. Bag was over stuffed to where it ripped as it was being handed off from one employee to another, didn’t re bag or get another one just handed me a barley in tact bag.Do yourself a favor don’t visit here.
Atmosphere: 1
Food: 3
Service: 1
Alex
Guy at drive thru has a hard time giving good customer
Waited 15 minutes by the trash can for a drive thru order while many other cars (and inside customers) came and left. They didn’t mention wings were going to be a wait. The order was wrong anyway, and this is what they looked like..
Atmosphere: 1
Food: 1
Service: 1
Xochil Sobalvarro
Only taking cash ?? Every time I come here after being in line for a while they tell me cash only , what kind of location takes cash only …. Not everyone carries cash , they should put a sign outside before making the
Atmosphere: 1
Food: 1
Service: 1
bobbie herrera
I cannot believe the experience and process that is upheld here! Ordered on app a family meal 14pc tender meal for $24.99 they tried to give me my meal with no chicken tenders and said it was an app mix up and they would not be able to refund my money . I order again and going through a whole other process we proceeded to wait an hour for our meal because they had to make a fresh batch. the store manager refused to talk to me and the other manger on duty was unable to provide reasonable info for contacting regional manager, I just wanted to maybe come to some resolution here. when I arrived home after waiting the mac n cheese look like a congealed oily inedible mess. I’m extremely disappointed and will not be back this should not be the standard for a passing rate here
Atmosphere: 1
Food: 1
Service: 1
Mercedes Lastrapes
The service is horrible here at this popeyes. They are so rude they don’t even deserve the 3 stars they have. When trying to place your order you will be rushed.
Just throw the whole store away. Clearly underpaid children working here with TERRIBLE customer service skills. Always out of something or a long wait for EVERYTHING! And this is why Chick-Fil-A will always have a line and still dominate even while being closed on Sundays. Just an embarrassment.
Atmosphere: 1
Food: 3
Service: 1
I have been to this Popeyes on several occasions because it is close to my job, but today will be my last time, here it is 05:39pm and the chicken is cold the red beans and rice is not done and cold. Every time I go I go through the drive thru, the employees or not friendly they just throw your food out the window they do not speak and they have a habit of not giving you any napkins, straws for your drink & nothing to eat your sides with. I have been to many Popeyes in Houston, but this one is probably the worst, where is the customer service? I have tried to give them a chance, but every time I go it’s always something, maybe the employees need training, but customer service is bad and the food has gotten worst somebody help this is Popeyes.
Atmosphere: 2
Food: 1
Service: 1
Met with really great service. Excellent food. Clean place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Spicy Chicken Sandwich
This location is on my way home. Rather than sit in traffic, I'll stop in for take away. Always efficient, friendly service.
Atmosphere: 5
Food: 5
Service: 5
I have already went out oh this place I asked for no spicy wings and I was no well served. All the wings are too spicy
Great service, super welcoming.
Atmosphere: 4
Food: 4
Service: 5
It was the most bad experience, they forgot to give me all the food and the qty was lesser than usual and the taste wasn't what I usually get I'll never co.e back to
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Popcorn Shrimp, Wings, Spicy Chicken Sandwich, Fried Chicken
If I could give this place zero stars I would. They are always so incredibly rude and disrespectful. The food is always subpar and overcooked and they never give you your sauces or are always missing part of the order. Don’t waste your time when there is another just right up the road. This is the last chance I give them. Management needs to step up and do something.
Atmosphere: 1
Food: 1
Service: 1
The attitude here is ridiculously atrocious. From the order taker to the person at the window. If a guest has a question about if an item is available/ if they serve it maybe don’t scoff at them and respond as if we know the answer. Window person gave some rude attitude after he didn’t give me back the correct change and tried to say I was Incorrect when he missed a whole $10 bill. Bag was over stuffed to where it ripped as it was being handed off from one employee to another, didn’t re bag or get another one just handed me a barley in tact bag.Do yourself a favor don’t visit here.
Atmosphere: 1
Food: 3
Service: 1
Guy at drive thru has a hard time giving good customer
Atmosphere: 1
Service: 1
Restaurantji Recommends
Bad service at drive
Atmosphere: 1
Service: 1
Waited 15 minutes by the trash can for a drive thru order while many other cars (and inside customers) came and left. They didn’t mention wings were going to be a wait. The order was wrong anyway, and this is what they looked like..
Atmosphere: 1
Food: 1
Service: 1
Only taking cash ?? Every time I come here after being in line for a while they tell me cash only , what kind of location takes cash only …. Not everyone carries cash , they should put a sign outside before making the
Atmosphere: 1
Food: 1
Service: 1
I cannot believe the experience and process that is upheld here! Ordered on app a family meal 14pc tender meal for $24.99 they tried to give me my meal with no chicken tenders and said it was an app mix up and they would not be able to refund my money . I order again and going through a whole other process we proceeded to wait an hour for our meal because they had to make a fresh batch. the store manager refused to talk to me and the other manger on duty was unable to provide reasonable info for contacting regional manager, I just wanted to maybe come to some resolution here. when I arrived home after waiting the mac n cheese look like a congealed oily inedible mess. I’m extremely disappointed and will not be back this should not be the standard for a passing rate here
Atmosphere: 1
Food: 1
Service: 1
The service is horrible here at this popeyes. They are so rude they don’t even deserve the 3 stars they have. When trying to place your order you will be rushed.
Service: 1
Recommended dishes: Wings