They mess up orders frequently and give whatever they have instead of wat you ordered always check ya food with this place..
James Randall
If I can give no stars I would. Just as it looked before it should go back the manager needs to file for unemployment. Very disappointing
Atmosphere: 1
Food: 1
Service: 1
Melissa Garcia
Wrong order
Ej Jolivet
Took a long time to get my orders but the food fresh
Atmosphere: 2
Food: 3
Service: 3
Cselena
Came here to give me something to eat. Restaurant was very clean. Service was fast and the workers were very polite. Great job good place to come to good food.
Atmosphere: 5
Food: 5
Service: 5
James R
One Star - Disappointing Mobile Order Experience I placed a mobile order for pickup via the Popeyes app with a promised ready time of 12:05 PM. Arriving at the Lockwood and Crane location ten minutes prior, I anticipated a quick and easy pickup. However, despite the app and in-store screen indicating my order was ready at the designated time, I was left waiting an additional 18 minutes. To add to the frustration, I was asked to sign for my own mobile order pickup. This requirement, which seems more appropriate for delivery services, felt entirely unnecessary and inconvenient for a customer simply collecting their pre-paid order. The significant delay and the odd signature requirement made for a thoroughly disappointing experience. As a result, I will not be returning to this Popeyes location in the future.
Atmosphere: 2
Food: 3
Service: 1
The Organic Walrus
I waited in the drive-through for over 40 minutes. When they finally opened the window to acknowledge me, it was just to say that they're no longer taking orders because they're closed despite me getting there at 11:15 PM.
Service: 1
Daniel Lerma
Food was right on time
Atmosphere: 5
Food: 5
Service: 5
Tre' McKelvey
Quality of food has declined, so I threw the chicken away it seemed old for the 3 for $5.00. Oh snd the side portions are half the container out higher prices......Church's chicken is winning, right now
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Red Beans and Rice
Frances McIntire-Freeman
I wish I could show you the food that was dropped off here for me and my kids to eat. Spicy tenders instead of regular ones scraped from the bottom of the pan Mac and cheese and Brittney manager says bring food back up with receipt to get replace!! Wow this is rectification? How distasteful I have wanted this for a week. Son had to go to work asked him to get me red beans and rice and tenders for kids. He gone no car no food and Brittany want to be disrespectful!! They got my $42 dollar order fixed!!
We love it the thing we don't like is that The chicken pieces are too small. They did away with their onion rings. Longtime ago aother then is good 👍
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Izzy D.
I CAME TO THIS ESTABLISHMENT TO PICK UP SOME FOOD FOR MY MOTHER & I DIDN'T LIKE WHAT I SAW. THE CASHIER/COOK WAS TOUCHING EVERYTHING & MAKING THE CHICKEN WITH NO GLOVES ON. THE OTHER COOK WAS MOPPING & MAKING BISCUITS WITHOUT WASHING HIS HANDS NOR USING GLOVES. IT WAS NOT SANITARY AT ALL.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Fried Chicken
Michael Osment
Thank you for responding. We will see about or out from you again. Maybe next time it'll be better.
Service: 1
jason roberson
One of the few places to get red beans and rice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
David Brown
The wait person's attitude is not courteous or professional, nor is a good listener
They mess up orders frequently and give whatever they have instead of wat you ordered always check ya food with this place..
If I can give no stars I would. Just as it looked before it should go back the manager needs to file for unemployment. Very disappointing
Atmosphere: 1
Food: 1
Service: 1
Wrong order
Took a long time to get my orders but the food fresh
Atmosphere: 2
Food: 3
Service: 3
Came here to give me something to eat. Restaurant was very clean. Service was fast and the workers were very polite. Great job good place to come to good food.
Atmosphere: 5
Food: 5
Service: 5
One Star - Disappointing Mobile Order Experience
I placed a mobile order for pickup via the Popeyes app with a promised ready time of 12:05 PM. Arriving at the Lockwood and Crane location ten minutes prior, I anticipated a quick and easy pickup. However, despite the app and in-store screen indicating my order was ready at the designated time, I was left waiting an additional 18 minutes.
To add to the frustration, I was asked to sign for my own mobile order pickup. This requirement, which seems more appropriate for delivery services, felt entirely unnecessary and inconvenient for a customer simply collecting their pre-paid order.
The significant delay and the odd signature requirement made for a thoroughly disappointing experience. As a result, I will not be returning to this Popeyes location in the future.
Atmosphere: 2
Food: 3
Service: 1
I waited in the drive-through for over 40 minutes. When they finally opened the window to acknowledge me, it was just to say that they're no longer taking orders because they're closed despite me getting there at 11:15 PM.
Service: 1
Food was right on time
Atmosphere: 5
Food: 5
Service: 5
Quality of food has declined, so I threw the chicken away it seemed old for the 3 for $5.00. Oh snd the side portions are half the container out higher prices......Church's chicken is winning, right now
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Red Beans and Rice
I wish I could show you the food that was dropped off here for me and my kids to eat. Spicy tenders instead of regular ones scraped from the bottom of the pan Mac and cheese and Brittney manager says bring food back up with receipt to get replace!! Wow this is rectification? How distasteful I have wanted this for a week. Son had to go to work asked him to get me red beans and rice and tenders for kids. He gone no car no food and Brittany want to be disrespectful!! They got my $42 dollar order fixed!!
Restaurantji Recommends
We love it the thing we don't like is that The chicken pieces are too small. They did away with their onion rings. Longtime ago aother then is good 👍
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
I CAME TO THIS ESTABLISHMENT TO PICK UP SOME FOOD FOR MY MOTHER & I DIDN'T LIKE WHAT I SAW. THE CASHIER/COOK WAS TOUCHING EVERYTHING & MAKING THE CHICKEN WITH NO GLOVES ON. THE OTHER COOK WAS MOPPING & MAKING BISCUITS WITHOUT WASHING HIS HANDS NOR USING GLOVES. IT WAS NOT SANITARY AT ALL.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Fried Chicken
Thank you for responding. We will see about or out from you again. Maybe next time it'll be better.
Service: 1
One of the few places to get red beans and rice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
The wait person's attitude is not courteous or professional, nor is a good listener
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
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