Potbelly
142 Vintage Park Blvd Ste A Ste A, Houston
(281) 257-0568
Recent Reviews
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Do not order any food for delivery from this place. They gave food to a random person and didn’t refund. Basically said it’s out of their hands.
Atmosphere: 1
Food: 1
Service: 1
My sandwich was thrown together and made in a very sloppy manner . Couldn’t even enjoy it as the toppings kept slipping out .
I've ordered Chicken SW through Doordash and they have sent me someone's HAM SW which was supposed to be sent by Uber Eats. Doordash denied my request because they are BLIND to see the difference.
Atmosphere: 1
Food: 1
Service: 1
Sad experience, walked in, two workers behind the counter, one sweeping and one on what sounded like a personal phone call. I waited maybe a minute or two, never greeted or even acknowledged. Ended up walking out.
Very competent workers. There was three people working when I came in last night two girls one male, I didn’t see their names bc it wasn’t visible on tag but they gave me great service! The young lady that took my toppings was so sweet and not to mention hilarious. My food was amazing and service was over the top. I will definitely be coming back again soon!
Missed soups from our uber order.
Terrible service acted like they did not see me there was 3 workers one was cashing out and the others I have no clue what they were doing. Not one person greeted me just waited till one of them decided to say something to me .
Atmosphere: 2
Service: 1
They are too busy to care about who’s checking out, who’s there for delivery or pick up. Even after customers went through the line. Wait time was out of control. Not very good leadership and inattentive. No delegating,. “We’re just waiting on…….” 20 min later one sandwich. Tons of frustration. Look at the cameras smh
Service: 1
Great customer service Z is the best I highly recommend this place if you’re looking for really good food and a welcoming vibe. Thank you Z you’re the best
Atmosphere: 5
Food: 5
Service: 5
The service was amazing! My order was misplaced through DoorDash and I called the store to see what happened. After talking to the Manager, she assured me that I would get my food refunded and that she would deliver it personally. Excellent service, thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice place & workers.
Atmosphere: 5
Food: 5
Service: 5
I can't recalled how the quality of services has been. I have been ordering food here many years. Quality of services worst than I have expected in years. Very ill manner behaviors of staffs, lack of knowledge. I can't give more than a single star rating. If I know the names of these staffs. I will put them down for you diners to be prepared
Had an outstanding lunch today. The food was fresh and well prepared. The restaurant was clean and inviting. And the staff was just as pleasant, and professional as they could be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Turkey Swiss Completely Butchered, Chicken Pot Pie Soup
I’m not wasting my time here again
Unless you’re ok with 45 minutes wait time for online orders (has happened multiple times at this time for me at Vintage park location), do not use their app at all. Inconsistent food quality. Sometimes they just don’t warm the food. Sometimes they forget stuff.. it’s messy.
Atmosphere: 1
Food: 1
Service: 1
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