Customer service was very bad, smart remarks when a simple question was asked . Not friendly to the people before nor after my order . Do not recommend . The food was not cooked all the way and when I asked to put in the warmer / fire I was told to take it as is or order from somewhere else . Not pleased . I work in the mall and this was my first and last visit .
Atmosphere: 1
Food: 1
Service: 1
George Ankar
Just go away already. Why did you come back??? Embarrassing the pizza by the slice world. Not sure what I was thinking when I decided to try it again after all these years of them disappearing. Either make a good pie or beat it. Seriously. Not good. I gave the food to stars because it was at least edible.
Atmosphere: 1
Food: 2
Service: 2
Raquel Armendariz
I was going to eat at this location since I haven’t eaten it since I lived in Chicago but no 1 served me Abd they ingnored me so I went to a different place to eat in the mall.
Anusha Narayanaswamy
We were tempted to taste the pasta here after looking at others having this jumbo pizza at Galleria. We got one piece to just the taste of it and I must say the pizza was good. The base was really soft but tasted a little bland for out taste buds.
DoYong Kim
Watered down pasta. Really watered down pasta not worthy of eating. Pizza is still lower in quality expected from this kind of establishment. Just go somewhere else.
Dominic T.
Yum! New Management and they are making some good new food! $10 PIZZAS!! They just sold me a whole 17" pizza for $10! WOW! More pizza than Pizza Hut or Dominos or Papa Johns and all fresh ingredients... for the same price. I am glad to see clean cut people working there now.
Jason Kitchens
Gotta love It! Every time I see a Sbarro I have to grab an overpriced slice of cheese pizza. The people here were friendly and service is prompt.
Chris Blount
Yum, it's a classic , great mall pizza, they still put together great food no complaints, get ya self slice
Jeannette Morales
My son worked there and they won't pay him his earnings. The manager told him unless he gets the 20 dollars he loaned him for bus fare hes not getting his check. I didn't think this happened in the galleria its been a whole month still no check. Young people im sorry about our poor owners and management team at this place.
Hitomi Gantt
Got a pepperoni pizza combo and the pizza was cooked ok but I think it would've been better if it had been cooked longer. I like Sbarro but this location was a little disappointing.
Ridiculous prices and bad service!Go eat inside Madeline or chili’s
Angela T.
Visiting from Colorado, I love this pizza place out here. The lady at the counter looked very unhappy to be there, the pizza was alright, but I am more concerned about the customer service, when employees are paid right and taken care of they do not act the way this lady did. She was not happy to be working for this establishment, all I can say is that I hope this Sbarro is giving employees a reason to be happy at work. I was very polite, regardless of the cashiers rudeness. I couldn’t help but feel bad for her. 1 star because this place should strive to make employees happy to work there.
Dustin Van Deman
Unethical practices. Ordered 2 slices of pizza with a drink, which is stated as 9.29 plus tax on their board (and which makes no reference to the word "combo"). They charged me 10.99 plus tax. I Immediately asked about this and they said it was because I didn't use the word "combo" so I don't get that pricing. Owner/manager refused to fix the charge after being asked this ridiculous practice. Pizza is just marginal as well. Avoid.
Rose Hong Klein
Bad service. Foul teenagers ignoring you in line. Horrible. Horrible. The owner should be embarrassed ? about the service’s attitude. Food looks bad. Expensive with one meatball? It’s 7.39. And you paid another 1.79 for another meatball.
Barbara Jurck
at the least once on a week me or my mom used to go there because they have a nice deal for pizza slices but the last time my mom went ( last Sunday ) she had a question so she ask a person who was working and he was really rude with her, yelling at her as well she got really frustrated and stressed because she want know about the pasta as well so she just bought the pizza and the drink but in the middle of this she also forgot her drink and did not felt going back because was such a shame.
Customer service was very bad, smart remarks when a simple question was asked . Not friendly to the people before nor after my order . Do not recommend . The food was not cooked all the way and when I asked to put in the warmer / fire I was told to take it as is or order from somewhere else . Not pleased . I work in the mall and this was my first and last visit .
Atmosphere: 1
Food: 1
Service: 1
Just go away already. Why did you come back??? Embarrassing the pizza by the slice world. Not sure what I was thinking when I decided to try it again after all these years of them disappearing. Either make a good pie or beat it. Seriously. Not good. I gave the food to stars because it was at least edible.
Atmosphere: 1
Food: 2
Service: 2
I was going to eat at this location since I haven’t eaten it since I lived in Chicago but no 1 served me Abd they ingnored me so I went to a different place to eat in the mall.
We were tempted to taste the pasta here after looking at others having this jumbo pizza at Galleria. We got one piece to just the taste of it and I must say the pizza was good. The base was really soft but tasted a little bland for out taste buds.
Watered down pasta. Really watered down pasta not worthy of eating. Pizza is still lower in quality expected from this kind of establishment. Just go somewhere else.
Yum! New Management and they are making some good new food! $10 PIZZAS!! They just sold me a whole 17" pizza for $10! WOW! More pizza than Pizza Hut or Dominos or Papa Johns and all fresh ingredients... for the same price. I am glad to see clean cut people working there now.
Gotta love It! Every time I see a Sbarro I have to grab an overpriced slice of cheese pizza. The people here were friendly and service is prompt.
Yum, it's a classic , great mall pizza, they still put together great food no complaints, get ya self slice
My son worked there and they won't pay him his earnings. The manager told him unless he gets the 20 dollars he loaned him for bus fare hes not getting his check. I didn't think this happened in the galleria its been a whole month still no check. Young people im sorry about our poor owners and management team at this place.
Got a pepperoni pizza combo and the pizza was cooked ok but I think it would've been better if it had been cooked longer. I like Sbarro but this location was a little disappointing.
Restaurantji Recommends
Ridiculous prices and bad service!Go eat inside Madeline or chili’s
Visiting from Colorado, I love this pizza place out here. The lady at the counter looked very unhappy to be there, the pizza was alright, but I am more concerned about the customer service, when employees are paid right and taken care of they do not act the way this lady did. She was not happy to be working for this establishment, all I can say is that I hope this Sbarro is giving employees a reason to be happy at work. I was very polite, regardless of the cashiers rudeness. I couldn’t help but feel bad for her. 1 star because this place should strive to make employees happy to work there.
Unethical practices. Ordered 2 slices of pizza with a drink, which is stated as 9.29 plus tax on their board (and which makes no reference to the word "combo"). They charged me 10.99 plus tax. I Immediately asked about this and they said it was because I didn't use the word "combo" so I don't get that pricing. Owner/manager refused to fix the charge after being asked this ridiculous practice. Pizza is just marginal as well. Avoid.
Bad service. Foul teenagers ignoring you in line. Horrible. Horrible. The owner should be embarrassed ? about the service’s attitude. Food looks bad. Expensive with one meatball? It’s 7.39. And you paid another 1.79 for another meatball.
at the least once on a week me or my mom used to go there because they have a nice deal for pizza slices but the last time my mom went ( last Sunday ) she had a question so she ask a person who was working and he was really rude with her, yelling at her as well she got really frustrated and stressed because she want know about the pasta as well so she just bought the pizza and the drink but in the middle of this she also forgot her drink and did not felt going back because was such a shame.