Shake Shack Rice Village
6205 Kirby Dr, Houston
(346) 998-2820
Recent Reviews
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Their ice cream shakes are top notch! Has a long wait sometimes which some folks find off-putting.
Atmosphere: 5
Food: 5
Service: 4
Your average Shake Shack, Usually okay, but this time they messed up our order and put ham in our burger even though we asked for none. Shoutout to the horrible cashier who shrugs off your requests.
Atmosphere: 4
Food: 2
Service: 1
The employees here do not give a damn about delivery orders. Literally had me waiting almost 20 mins for a thing of fries whine the people that are dining in are getting their orders. What kind of stuff is that?? You ask for a manager they will try to cough up an attitude & act like it’s ok. Pretty low for whoever owns this dump. Way to go Shake shack guess you hire anyone.
Service: 1
Went here while in Houston and LOVED the food!! The burger was spectacular, fries were perfect and shake was addictive. They are opening one across the street from me and I fear for my future….
Atmosphere: 4
Food: 5
Service: 4
Kiosks don’t work and they wait until you lose your spot in line to tell you instead of putting up a sign. Line 30 minutes long just to order.
Atmosphere: 1
Food: 5
Service: 1
staff is rude
Atmosphere: 1
Food: 1
Service: 1
Great food quality and wait time. We ordered the smoke shack and the strawberry milkshake, which were delicious. Service was friendly, nice and asked if we needed anything else. Pretty good music, place is chill.
Atmosphere: 5
Food: 5
Service: 5
Soggy burger
Atmosphere: 2
Food: 1
Service: 3
A well designed restaurant, I'm older the seats are a little high for me.
It's an amazing place for your teens. Fun, full of energy, clean environment and restrooms. Nice outdoor sitting. The food was delicious. The service was great no disrespect because I'm a older person among a younger crowd.
Atmosphere: 4
Food: 4
Service: 5
Veggie burger was just awful. Have gad it in the past, and it was fine.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Absolutely way to expensive. The food was extremely unremarkable.
Atmosphere: 3
Food: 2
Service: 4
I love the service they provided, very lovely employees. Very clean and organized. Food was okay , but would definitely come again 😊
Atmosphere: 5
Food: 3
Service: 5
Best Burgers
Parked in the garage to avoid having pay for parking just to eat.
There should be a parking waiver, if you eat at that restaurant.
Atmosphere: 5
Food: 5
Service: 5
Very slow service
Atmosphere: 3
Food: 3
Service: 2
Visited twice—no one answers the phone, and when you mention it, they act completely shocked. They ran out of chocolate for the Dubai Shake before noon, yet still offer a black-and-white milkshake? On top of that, I had to pay $3 for parking. The employee just told me to “have a good day.” Never again.
Service: 1
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