I really love the burgers and hotdogs here, and it's amazing to find frozen custard in this part of the country. Excellent location with a casual, fast-food ambiance. This is a huge breath of fresh air from the absurd infestation of pretentious dining halls in downtown as of late.Service is good, but again, I reiterate. This is fast food and soft drinks - not full service, table service, or bar service. Being automatically prompted for a tip by the register at a fast food joint infuriates me to the point where I'm taking one star off. The prices here, like everywhere else, have gone up. How about the business pays their employees a living wage instead of guilting customers into contributing to the increasingly ridiculous tipping culture.
2016TravelproA
overall it lives up to its brand name. milkshakes are always good, their chicken nuggets are very crispy and tender, one of the best chicken nuggets I have ever had!
Flyingboy58
I was on a walk and stopped for a shake. It was decently crowded but they moved the line quickly. The shake also came fairly quickly and was great.
Ariadna L.
Ok.....I have been wanting to come to Shake Shack for a good while now and finally came. And can I SAY!! LEAH (cashier) gave amazing customer service. I work in a Restaurant myself and this girls people skills are great. From taking our order, asking how we wanted it, even letting me taste the lemonade before I ordered it....I would personally hire this girl! She should be recognized. -Ariadna
Yoginkumar P.
Food was very good. I ordered Chicken Shack. But it was very small sandwich for the money I paid. They were out of Pom-Basil Lemonade which was disappointing. The location was half empty, I guess most people just Oder takeout.
jaimecB9886UG
It’s a great location, good quality and great products, best burgers in town, great beer, Fantastic attention
Brad B.
Lady at the counter was extremely helpful and friendly. Glad this place was open downtown at night when many places aren't. Conference food was getting old and wanted a good burger and fries - this fit the bill.
Jurate K.
Don't you ever dare to ask me to look at my phone without my consent! Or forcefully hold my order because I do not show you my phone. It's illegal and violates my constitutional rights. One more time and I will look for a good lawyer. Pick the fire you play with!
Bethanie Jackson
This place blew my mind!! Quality of food was awesome and affordable-and the staff were extremely helpful. I can't believe it took me 7 months after going back to the office- to try them, now I can't stay away!!
John D.
This Shake Shack location is hard to find on this app so you'll have to access its page through Google. However, that little inconvenience -- for me, at least -- doesn't diminish the nice late lunch I had here yesterday before the Astros game. I found the place on a whim after I discovered that Finn Hall was closed for the Labor Day holiday. While Shake Shack is apparently well-known for its burgers, its Chicken Bites turned me into an instant fan. Fresh and hot out of the fryer, each bite released a juiciness you can't find in Chicken McNuggets. The buffalo sauce augmented their goodness. I can't forget about the Spicy Cheese Fries, either. They're a solid side to pair with the Chicken Bites. I must mention that both can be eaten with a fork.
Great food always 10 out of 10 in quality. They did forget my bacon but I got what I paid for. Kids were happy
FEM302
First time I’ve tried this place and I found my new favorite burger place!!! Best burger I’ve had in a long time!! Bit small but only cost $7. Next time I’ll get the double because it was just so damn good! Chicken bites were delicious!! Fries were nice and crispy. And the Sweet Tea was perfect!!
Giovanni G.
Ordered 2 burgers 1 fry. Got 1 burger 1 fry didn't realize til I got home. Called and they confirmed they forgot to put in the bag had it sitting there. Went back to get my burger they gave me the same burger that was sitting for 30 mins. They didn't even say sorry for making me drive back 20 mins
erika a.
Shake Shack is one of the best places for shakes! The fries are amazing and something definitely easy to snack on. The food speaks for itself and all I can add on is AMAZING!
Shana H.
This was my first time eating shake shack, can you believe it? lol. I ordered a regular cheeseburger with fries and a lemonade. It was actually really good! The burger was just the right size for lunch for me, the fries were not soggy or fried too hard. The lemonade could have been a tad sweeter but that's just me lol. Their menu has some times I want to try so I'll definitely be ordering from there again soon.
I really love the burgers and hotdogs here, and it's amazing to find frozen custard in this part of the country. Excellent location with a casual, fast-food ambiance. This is a huge breath of fresh air from the absurd infestation of pretentious dining halls in downtown as of late.Service is good, but again, I reiterate. This is fast food and soft drinks - not full service, table service, or bar service. Being automatically prompted for a tip by the register at a fast food joint infuriates me to the point where I'm taking one star off. The prices here, like everywhere else, have gone up. How about the business pays their employees a living wage instead of guilting customers into contributing to the increasingly ridiculous tipping culture.
overall it lives up to its brand name. milkshakes are always good, their chicken nuggets are very crispy and tender, one of the best chicken nuggets I have ever had!
I was on a walk and stopped for a shake. It was decently crowded but they moved the line quickly. The shake also came fairly quickly and was great.
Ok.....I have been wanting to come to Shake Shack for a good while now and finally came. And can I SAY!! LEAH (cashier) gave amazing customer service. I work in a Restaurant myself and this girls people skills are great. From taking our order, asking how we wanted it, even letting me taste the lemonade before I ordered it....I would personally hire this girl! She should be recognized. -Ariadna
Food was very good. I ordered Chicken Shack. But it was very small sandwich for the money I paid. They were out of Pom-Basil Lemonade which was disappointing. The location was half empty, I guess most people just Oder takeout.
It’s a great location, good quality and great products, best burgers in town, great beer, Fantastic attention
Lady at the counter was extremely helpful and friendly. Glad this place was open downtown at night when many places aren't. Conference food was getting old and wanted a good burger and fries - this fit the bill.
Don't you ever dare to ask me to look at my phone without my consent! Or forcefully hold my order because I do not show you my phone. It's illegal and violates my constitutional rights. One more time and I will look for a good lawyer. Pick the fire you play with!
This place blew my mind!! Quality of food was awesome and affordable-and the staff were extremely helpful. I can't believe it took me 7 months after going back to the office- to try them, now I can't stay away!!
This Shake Shack location is hard to find on this app so you'll have to access its page through Google. However, that little inconvenience -- for me, at least -- doesn't diminish the nice late lunch I had here yesterday before the Astros game. I found the place on a whim after I discovered that Finn Hall was closed for the Labor Day holiday. While Shake Shack is apparently well-known for its burgers, its Chicken Bites turned me into an instant fan. Fresh and hot out of the fryer, each bite released a juiciness you can't find in Chicken McNuggets. The buffalo sauce augmented their goodness. I can't forget about the Spicy Cheese Fries, either. They're a solid side to pair with the Chicken Bites. I must mention that both can be eaten with a fork.
Restaurantji Recommends
Great food always 10 out of 10 in quality. They did forget my bacon but I got what I paid for. Kids were happy
First time I’ve tried this place and I found my new favorite burger place!!! Best burger I’ve had in a long time!! Bit small but only cost $7. Next time I’ll get the double because it was just so damn good! Chicken bites were delicious!! Fries were nice and crispy. And the Sweet Tea was perfect!!
Ordered 2 burgers 1 fry. Got 1 burger 1 fry didn't realize til I got home. Called and they confirmed they forgot to put in the bag had it sitting there. Went back to get my burger they gave me the same burger that was sitting for 30 mins. They didn't even say sorry for making me drive back 20 mins
Shake Shack is one of the best places for shakes! The fries are amazing and something definitely easy to snack on. The food speaks for itself and all I can add on is AMAZING!
This was my first time eating shake shack, can you believe it? lol. I ordered a regular cheeseburger with fries and a lemonade. It was actually really good! The burger was just the right size for lunch for me, the fries were not soggy or fried too hard. The lemonade could have been a tad sweeter but that's just me lol. Their menu has some times I want to try so I'll definitely be ordering from there again soon.