Shipley Do-Nuts

5823 Gulf Fwy #B400, Houston
(713) 926-3560

Recent Reviews

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Maria Pinedo

Terrible location. I tried it a few months ago and the lady at the counter was rude and impatient. Yet again decided to give this location another shot. Same lady at the counter, same rude uncaring attitude. You would think with all the reviews on this lady the store owner would TRAIN the lady on customer service. At this point, the franchise owner is to blame for how many bad reviews this location has.

Atmosphere: 1

Food: 1

Service: 1

Adam N-A

An average or below average donut experience. I was excited to go through the drive through, but they didn't have many of the donuts that I was looking forward to having. I ended up eating ones I didn't really want, which was okay, I just would have preferred for them to be in stock.

Atmosphere: 2

Food: 3

Service: 5

Jessica Cisneros

This is one of the worst locations I've ever been to. They should be ashamed to be called Shipley's. The service was bad and the donuts were hard, burnt and stale. I will never go back there and do not recommend.

Atmosphere: 1

Food: 1

Service: 1

erin morant

Great for a quick fix in the afternoons

Atmosphere: 4

Food: 4

Service: 4

Vannah Renay

The two ladies worst workers ever... will even tell u they have none of this item n it'd clearly there will never go back happened 4 times

Atmosphere: 1

Food: 4

Service: 1

B Peters

Morning ladies suck to interact with, always triple check your order before leaving bc they will get it wrong no matter what. Huge language gap and rude attitude about it. Maybe try learning a little more of the language your entire business' menu is in rather than taking it out on customers. Also why has crime scene tape been up in front of the counter for over a month?

Atmosphere: 1

Food: 2

Service: 1

Kamaiya GholarQ

I visited this location this morning and I should’ve trusted the reviews. Now I didn’t experience rudeness but the kolache was so nasty. There was no cheese or jalapeños in it and I order that one and an egg cheese and jalapeño one and there was not eggs and barely any cheese. I can’t return to this one because how do you mess up kolaches.

Food: 1

Mario Rodriguez

The doughnuts were dry & the kolaches were full of bread with no flavor.The person behind the counter didn't take the time to listen to my order, so I kinda got what I was given.

Food: 1

Service: 1

S J

The lady workers there are extremely rude if you tell them you don’t understand or speak Spanish they get mad at you and get an attitude makes no sense I tried to explain and the lady put her hand in my face and said bye 2 times also they always act bothered if they don’t want to be there then go else where and work give the job to someone who would be humble and grateful to have a job

Mayra Romero

VERY UPSET.. VERY RUDE LADY WORKING THERE. . ALMOST THREW THE COFFEE ON ME.. WENT THRU DRIVE THRU AND NO ONE IN THERE N SHE ACTED LIKE SHE WAS TO IN A HURRY TO SERVE ME… SERVICE IS REALLY BAD..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sausage Kolache, Doughnut, Apple Fritter

Cadillac Corleone

I only put so I can write a review. The ladies that work there are very rude. I went in there with my family and lady was bothered as we are ordering. Kept making faces as we are trying to pick the donuts. Ok she had a bad morning but she shouldn’t be rude with her customers. Stay home with your attitude. Then get home and there’s a ? hair in my son’s donut.

Atmosphere: 1

Food: 1

Service: 1

Ace Anzaldua

I get my breakfast here about two times a week. If you are going through the drive-thru make sure to check your order. It is almost always wrong..

Food: 4

Service: 1

Larry David

Great purple working there. The prices are very low. I always tip !! Well should since it is good for the people that care enough to be there to make all that

Service: 5

Diana Valdez

The women named Xiomara who attended us was really rude. When we got to the store she was sweeping and she got on the entrance to block our way in. Once we were inside she proceeded to walk to the back as if we weren't there and we had to wait for her to get back. Overall she had a bad attitude towards us. Super mal genio

Blessed n STressed

I always get the ham and cheese but at this location the meat had gone rancid.

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