So my friend ordered 3 cupcakes a rice crispy and a pumpkin cupcake as a gift for me and I most say this was the worst cake I've ever tasted. The strawberry short cake tasted water down, the wedding cake one tasted like they overdosed it with almond extract, and the birthday cake one tasted like nothing. The quality of the cake was all mushy, mine then fell apart before I could get it out the box. My rottweiler was excited until he realized it was nasty cause he ate the mike bone and icing off the top, took a bite out of the cake and backed up. They wrote a note and replaced my rice crispy with a Halloween white chocolate covered oreo which was so hard I couldn't even break it on the edge of my table. This was a waste of time and money I would not suggest Anyone to buy from them. As a matter of fact I think they should get all new recipes because I hope this wasn't someone's grandma's recipes.
Food: 1
Recommended dishes: Custom Cake
Italiana M
Highly disappointed with the quality of cupcakes. Very dry and not as flavorful as I imagined them to be. we had a variety to taste different flavors. Selection is ok but everything tasted like it was in a fridge too long
Atmosphere: 3
Food: 3
Service: 4
Miller McDowell
They made an awesome cupcake into an even better birthday cake.
Rosie Andrade
Just left Smallcakes without purchasing anything due to the young lady working the counter today. I don’t like leaving bad reviews but I’m in customer service myself and believe that in order to get better, we must know what we’re doing wrong. And as a bank manager, I take feedback and share it with my team when there’s opportunity for growth. I walked into Smallcakes to get my favorite ice cream- the macaron flavor. The girl walks over to me and didn’t say hi or welcome me, she just stood in front of me waiting for me to order. I asked if they were out of the macaron ice cream and she gave me an annoyed look and said this is all we have. I then signaled to an ice cream and asked which flavor it was and again with an annoyed look just pointed to the names written on top of the counter without saying a word. At this point, I could feel that she was simply just irritated with me so I informed her that I was good and wouldn’t be buying anything. Honestly, I love this bakery because I’ve had great service in the past and I love that they use TooGoodToGo but this visit was not it.
Atmosphere: 4
Food: 5
Service: 1
Brianna Averette
I had a custom cake request for a 30th birthday. I had a vision of the cake however what I received is not what i expected. I signed off on the phrase, but whoever is the cake decorator in the shop please work on the handwriting on cakes. No reason it look like a lil boy decided to write on top of the cake. The HEB cake i ordered last year looked way better and i spent over $50 for this one from small cakes. I completely just wiped the entire writing off the cake and purchased a cake topper. Thats how hideous it looked. Practice makes perfect, but what i got was worse.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Custom Cake
Yoshie Takakura
I ordered our wedding cake. Their customer service was great, the cake looked amazing and tested fantastic! We absolutely love everything about it. Thank you so much. I'll definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
daisy White
I used to work there great staff amazing owner overall love the place and miss it too
I ordered a cake for my friend’s birthday. Order wasn’t ready on time but they managed well so it wasn’t too late for the party. Cake decoration was good, similar as picture I requested, and also flavor was great. We enjoyed the cake.
Atmosphere: 5
Food: 5
Service: 5
Samantha Gonzalez
Their customer service is good, when I went to order my cake they were very friendly and helpful. The only reason why I put 1 star reviews is because my cake cracked all the way and fell apart. When I got home, it was still intact, although I did see it start to split a little bit but didn't pay too much attention to it. Couple minutes went by I saw it slide off completely that I started freaking out because my party didnt start for another 2 hours, I didn't call them or make a big deal although I was pretty upset about it, but what can you do after they make you sign a paper stating they are not responsible for the cake after you leave with it, which I get but in my case this was their fault. The cake was not properly stable for it, not to crack and fall apart. The filling was sticking out of the mid section of the sides of the cake. They put way to much buttercream on it to supposedly secure it from falling apart but it didn't not help, they over filled it with to much filling which was basically the root cause of the top layer from sliding off, plus the top layer was way thicker than the bottom, which to me doesn't make sense, because why would you put a heavier layer on top of the thinner one, especially since the filling was strawberries with a cream/glaze mixture which for one is wet which made the top layer crack and slide off. For the price that I paid for this cake ($275) it made me very upset that this happened. Litterly as the picture is, that is how it got. The other part where the flowers are ended up cracking too, which made me even more frustrated.
Atmosphere: 5
Food: 2
Service: 5
Maria Ragazzo
Wonderful! We requested a number 80 cake for my mom and a smaller birthday cake for my dad. They were both absolutely amazing and delicious. The only disappointment was that there were no leftovers after the party. Guests came back for seconds and all three cakes disappeared. Everyone kept asking where I got them. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Andrea Prudencio
absolute delight! The customization options for desserts and cakes at this place are unparalleled. From unique flavors to exquisite designs, they truly excel in turning every sweet treat into a masterpiece. The convenience of delivery makes satisfying your sweet tooth even sweeter. For special occasions or just a craving, this spot is my go-to for a divine sugar rush
So my friend ordered 3 cupcakes a rice crispy and a pumpkin cupcake as a gift for me and I most say this was the worst cake I've ever tasted. The strawberry short cake tasted water down, the wedding cake one tasted like they overdosed it with almond extract, and the birthday cake one tasted like nothing. The quality of the cake was all mushy, mine then fell apart before I could get it out the box. My rottweiler was excited until he realized it was nasty cause he ate the mike bone and icing off the top, took a bite out of the cake and backed up. They wrote a note and replaced my rice crispy with a Halloween white chocolate covered oreo which was so hard I couldn't even break it on the edge of my table. This was a waste of time and money I would not suggest Anyone to buy from them. As a matter of fact I think they should get all new recipes because I hope this wasn't someone's grandma's recipes.
Food: 1
Recommended dishes: Custom Cake
Highly disappointed with the quality of cupcakes. Very dry and not as flavorful as I imagined them to be. we had a variety to taste different flavors. Selection is ok but everything tasted like it was in a fridge too long
Atmosphere: 3
Food: 3
Service: 4
They made an awesome cupcake into an even better birthday cake.
Just left Smallcakes without purchasing anything due to the young lady working the counter today. I don’t like leaving bad reviews but I’m in customer service myself and believe that in order to get better, we must know what we’re doing wrong. And as a bank manager, I take feedback and share it with my team when there’s opportunity for growth. I walked into Smallcakes to get my favorite ice cream- the macaron flavor. The girl walks over to me and didn’t say hi or welcome me, she just stood in front of me waiting for me to order. I asked if they were out of the macaron ice cream and she gave me an annoyed look and said this is all we have. I then signaled to an ice cream and asked which flavor it was and again with an annoyed look just pointed to the names written on top of the counter without saying a word. At this point, I could feel that she was simply just irritated with me so I informed her that I was good and wouldn’t be buying anything. Honestly, I love this bakery because I’ve had great service in the past and I love that they use TooGoodToGo but this visit was not it.
Atmosphere: 4
Food: 5
Service: 1
I had a custom cake request for a 30th birthday. I had a vision of the cake however what I received is not what i expected. I signed off on the phrase, but whoever is the cake decorator in the shop please work on the handwriting on cakes. No reason it look like a lil boy decided to write on top of the cake. The HEB cake i ordered last year looked way better and i spent over $50 for this one from small cakes. I completely just wiped the entire writing off the cake and purchased a cake topper. Thats how hideous it looked. Practice makes perfect, but what i got was worse.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Custom Cake
I ordered our wedding cake.
Their customer service was great, the cake looked amazing and tested fantastic!
We absolutely love everything about it.
Thank you so much.
I'll definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
I used to work there great staff amazing owner overall love the place and miss it too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cupcakes, Cookies, Wedding Cake, Gift Shop, Caramel Crunch, Floral Embroidery Cake, Italian Cream Cake, Banana Split, Variety Cupcakes, Unicorn Cake, Birthday Cake, Custom Cake, Chocolate Cream, Dozen Cupcakes, Pink Chocolate, Lemon Drop, Carrot Cake, Red Velvet, Brownie, Cake
Love the cupcakes here
Atmosphere: 5
Food: 5
Service: 5
Excellent cupcakes and cookies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cupcake, Cookies, Variety Cupcakes, Dozen Cupcakes
Cupcake was everything a cupcake should be!
Food: 5
Service: 5
Restaurantji Recommends
I ordered a cake for my friend’s birthday. Order wasn’t ready on time but they managed well so it wasn’t too late for the party. Cake decoration was good, similar as picture I requested, and also flavor was great. We enjoyed the cake.
Atmosphere: 5
Food: 5
Service: 5
Their customer service is good, when I went to order my cake they were very friendly and helpful. The only reason why I put 1 star reviews is because my cake cracked all the way and fell apart. When I got home, it was still intact, although I did see it start to split a little bit but didn't pay too much attention to it. Couple minutes went by I saw it slide off completely that I started freaking out because my party didnt start for another 2 hours, I didn't call them or make a big deal although I was pretty upset about it, but what can you do after they make you sign a paper stating they are not responsible for the cake after you leave with it, which I get but in my case this was their fault. The cake was not properly stable for it, not to crack and fall apart. The filling was sticking out of the mid section of the sides of the cake. They put way to much buttercream on it to supposedly secure it from falling apart but it didn't not help, they over filled it with to much filling which was basically the root cause of the top layer from sliding off, plus the top layer was way thicker than the bottom, which to me doesn't make sense, because why would you put a heavier layer on top of the thinner one, especially since the filling was strawberries with a cream/glaze mixture which for one is wet which made the top layer crack and slide off. For the price that I paid for this cake ($275) it made me very upset that this happened. Litterly as the picture is, that is how it got. The other part where the flowers are ended up cracking too, which made me even more frustrated.
Atmosphere: 5
Food: 2
Service: 5
Wonderful! We requested a number 80 cake for my mom and a smaller birthday cake for my dad. They were both absolutely amazing and delicious. The only disappointment was that there were no leftovers after the party. Guests came back for seconds and all three cakes disappeared. Everyone kept asking where I got them. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
absolute delight! The customization options for desserts and cakes at this place are unparalleled. From unique flavors to exquisite designs, they truly excel in turning every sweet treat into a masterpiece. The convenience of delivery makes satisfying your sweet tooth even sweeter. For special occasions or just a craving, this spot is my go-to for a divine sugar rush
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Cupcake, Wedding Cake, Birthday Cake
Great for children
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