Smoothie King
12710 W Lake Houston Pkwy Ste. G, Houston
(281) 459-9942
Recent Reviews
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Lenai served with exemplary professionalism. She started by upselling additional items in a way that one would hardly notice unless they knew what upselling is. In addition, she spoke positively, pleasantly, and with kindness. She is quite impressive!! Thanks to her for making us feel like our patronage matters!!
Atmosphere: 5
Food: 5
Service: 5
Delicious đ
Atmosphere: 5
Food: 5
Service: 5
Place is horrible. Sat there and watched the manager throw a temper tantrum and blow up on the girls working there. Literally screaming at them. Itâs not any of my business, but a grown man shouldnât be in a young girls face screaming like that. I will not spend my money there again. No sir!!!!
Atmosphere: 1
Food: 1
Service: 1
Would not honor my Veterans Day smoothie. Said âweâre not doing those anymore, sorryâ.
Service: 1
Super great store
Atmosphere: 5
Food: 5
Service: 5
Love this location!
Atmosphere: 5
Food: 5
Service: 5
Took way too long and forgot my second drink. On top of that bad attitude from staff.
Atmosphere: 4
Food: 4
Service: 1
Great smoothies. Just wish they wouldnât do away with the date paste. That date powder might as well be air powder. Other than that, great customer service and smoothie options.
Atmosphere: 4
Food: 5
Service: 4
Survey on receipt ended in error.
I come here at least once a week and it's always consistent. Started with banana boat, then one of the staff suggested the cinnamon banana power meal and it's my go-to smoothie from now on!
Place is always clean inside and line moves along quickly
Atmosphere: 5
Food: 5
Service: 5
Jack and Julian were absolute powerhouses when it comes to customer service!!
Vegetarian options: I love eating health conscious so this place takes the cake!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a smoothie via the mobile app after my Pilates class. By the time I drove to the summerwood location my order was ready and so delicious. Damian took care of me at the drive thru and he was so very kind! Smoothie King you need more employees like Damian! I felt valued as a customer. Thank you Damian!!! I hope to see you guys again soon.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order this morning so that I could quickly receive my order, and when I arrived at the location, the lobby was closed. I called into the store, and was pretty much yelled at. I stated that I had placed an online order so that I could Skip the line- as do many people when they order online, and be off to work, he quickly cut me off and told me to get in the drive-through line. I expressed to him that the whole reason that I ordered online was so that I did not have to wait in the drive-through line, and he very rudely told me that âthe lobby does not open until nine, which is why there is a sign on the door that states that.â I definitely believe there was a nicer way to handle that and to talk to me as a returning customer. I have been coming to this location for years, and I have had many issues with the staff. The person that I spoke with was the franchise owner of this location, and just because you are the owner does not mean you can talk to anyone anyway that youâd like.
Atmosphere: 1
Food: 4
Service: 2
Never patronize this location the franchise owner believes he doesnât have to honor orders placed in the smoothie king app. Quick lesson for the franchise âownerâ if you donât want to honor what SMOOTHIE KING says can be substituted in Their drinks take the Smoothie King name off the building and put yours up. Because last time I checked you donât own the SMOOTHIE KING brandâŠ. He also wonât refund your money when he doesnât honor your order.
Atmosphere: 1
Food: 1
Service: 1
Vince&Isreal such awesome customer service and made my smoothie with a smile and truly made my day. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
So far all orders, which have been alot, come out good! I use the app most of the time now to order ahead
Atmosphere: 5
Food: 5
Service: 5
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