Waited in a drive thru line for twenty minutes and finally gave up…SLOWEST service EVER…this Ami’s a great way to lose business!!! I will NOT be back!!! There are better smoothies elsewhere with better service and less wait time
Atmosphere: 1
Food: 1
Service: 1
Shardee
I had ordered a vanilla hulk , with certain things in it due to my allergies. I didn’t drink it till I got to my location an y’all gave me banana!!! I am allergic to banana!!! This is the second time this had happened!!!Then say it’s a new employee an it’s their birthday !!! When you’re in a food industry, you need to pay attention because you don’t know if someone has allergies!!
Atmosphere: 1
Food: 1
Service: 1
Kristopher Mercado
They will literally ignore you in drive thru waiting to order . Always slow and horrible service . Usually just some crackheads working there from the area . Replies are AI generated on here .
Kiara Bonham
No gloves while making açaí bowl…. Tropical smoothie wears gloves. I don’t want bare hands touching my fruit. Long wait
Atmosphere: 1
Food: 1
Service: 1
Kim Cotton
I spent over 30 minutes in the drive through line and they still made the wrong smoothie.
Atmosphere: 1
Food: 1
Service: 1
Alex Cramer
Best location in H-Town!!! ? ?Vegetarian options: Can make anything vegetarianDietary restrictions: Something for everyoneKid-friendliness: Kids drinks!Wheelchair accessibility: Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Raven Johnson
**Update, they responded below as if they were really going to do something. I followed instructions and they HAVE YET TO REACH OUT! Just ordered a smoothie bowl and paid for EXTRA Toppings only to be delivered soup and then my peanut was missing! I live less than 4 mins away from the location and I ordered priority on UberEats. I think gave me the wrong order because it’s impossible to be that watery so quickly. HORRIBLE EXPERIENCE!
Food: 1
Chris Howell
I was very disappointed at how fast the service works. I was literally the only person inside the building, waiting for my order upon coming in I was greeted by a gentleman I place my order at 10:50 AM. I got a medium strawberry banana smoothie I didn’t receive my smoothie until 10:59 AM, it literally took them nine minutes to make a smoothie and a blender. Yes I understand that it takes time to make a smoothie but not nine minutes then when I do get my smoothie and start drinking it, it taste like water. I will not return or waste my money at this location.
Atmosphere: 3
Food: 3
Service: 1
Irene Doll
Closed
Atmosphere: 1
Food: 1
Service: 1
Melissa Garcia
30 minutes for a drive through order smoothie. Just 1 smoothie nothing else. Save your money time and go to another location.
As a manger why are you getting combative if a customer is asking you To make the order fresh knowing it’s not fresh I’ve worked with smoothie king in Dallas and I know one thing for sure if a customer ask you to make something fresh do it you are at work and you don’t pay for the product and if the customer doesn’t like it don’t get upset and refund because you want to be lazy as a “manager” and not do your damn job it makes no sense get it together hope this reaches hr cause this whole location needs real professional management and team members that wants to do the job they are paid for
Food: 1
Service: 1
Dennis Weber
Disappointingly slow service, affecting overall experience. Improvement needed in efficiency and responsiveness.
Service: 1
b.h. buck
Good smoothies and quickly.
Atmosphere: 3
Food: 5
Service: 5
T S (TS)
I knew this would be complicated. To ensure clean ingredients and no refined sugar, I’m simply said I wanted several items in my smoothie and would mention when she was ready. Could not do. Said I had to pick one on board I didn’t have time to look and get closest and substitute. I wanted plain yogurt peanut butter. Banana strawberry. Just let me tell you what I want and simply pick the most reasonable one for me that enables substitute. I don’t work there
Casey Porter (Tobymeg1)
This location is ungodly slow and SOME staff can set a bad tone for the rest. 3 cars in the Togo line and it takes them 20 minutes to get my smoothies. Well how about just going inside? Nope. They wait to take your order for a bit and you just stand at the counter. It’s a shame because most of the staff is nice, but others just set a bad tone.
Waited in a drive thru line for twenty minutes and finally gave up…SLOWEST service EVER…this Ami’s a great way to lose business!!! I will NOT be back!!! There are better smoothies elsewhere with better service and less wait time
Atmosphere: 1
Food: 1
Service: 1
I had ordered a vanilla hulk , with certain things in it due to my allergies. I didn’t drink it till I got to my location an y’all gave me banana!!! I am allergic to banana!!! This is the second time this had happened!!!Then say it’s a new employee an it’s their birthday !!! When you’re in a food industry, you need to pay attention because you don’t know if someone has allergies!!
Atmosphere: 1
Food: 1
Service: 1
They will literally ignore you in drive thru waiting to order . Always slow and horrible service . Usually just some crackheads working there from the area . Replies are AI generated on here .
No gloves while making açaí bowl…. Tropical smoothie wears gloves. I don’t want bare hands touching my fruit. Long wait
Atmosphere: 1
Food: 1
Service: 1
I spent over 30 minutes in the drive through line and they still made the wrong smoothie.
Atmosphere: 1
Food: 1
Service: 1
Best location in H-Town!!! ? ?Vegetarian options: Can make anything vegetarianDietary restrictions: Something for everyoneKid-friendliness: Kids drinks!Wheelchair accessibility: Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
**Update, they responded below as if they were really going to do something. I followed instructions and they HAVE YET TO REACH OUT! Just ordered a smoothie bowl and paid for EXTRA Toppings only to be delivered soup and then my peanut was missing! I live less than 4 mins away from the location and I ordered priority on UberEats. I think gave me the wrong order because it’s impossible to be that watery so quickly. HORRIBLE EXPERIENCE!
Food: 1
I was very disappointed at how fast the service works. I was literally the only person inside the building, waiting for my order upon coming in I was greeted by a gentleman I place my order at 10:50 AM. I got a medium strawberry banana smoothie I didn’t receive my smoothie until 10:59 AM, it literally took them nine minutes to make a smoothie and a blender. Yes I understand that it takes time to make a smoothie but not nine minutes then when I do get my smoothie and start drinking it, it taste like water. I will not return or waste my money at this location.
Atmosphere: 3
Food: 3
Service: 1
Closed
Atmosphere: 1
Food: 1
Service: 1
30 minutes for a drive through order smoothie. Just 1 smoothie nothing else. Save your money time and go to another location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As a manger why are you getting combative if a customer is asking you To make the order fresh knowing it’s not fresh I’ve worked with smoothie king in Dallas and I know one thing for sure if a customer ask you to make something fresh do it you are at work and you don’t pay for the product and if the customer doesn’t like it don’t get upset and refund because you want to be lazy as a “manager” and not do your damn job it makes no sense get it together hope this reaches hr cause this whole location needs real professional management and team members that wants to do the job they are paid for
Food: 1
Service: 1
Disappointingly slow service, affecting overall experience. Improvement needed in efficiency and responsiveness.
Service: 1
Good smoothies and quickly.
Atmosphere: 3
Food: 5
Service: 5
I knew this would be complicated. To ensure clean ingredients and no refined sugar, I’m simply said I wanted several items in my smoothie and would mention when she was ready. Could not do. Said I had to pick one on board I didn’t have time to look and get closest and substitute. I wanted plain yogurt peanut butter. Banana strawberry. Just let me tell you what I want and simply pick the most reasonable one for me that enables substitute. I don’t work there
This location is ungodly slow and SOME staff can set a bad tone for the rest. 3 cars in the Togo line and it takes them 20 minutes to get my smoothies. Well how about just going inside? Nope. They wait to take your order for a bit and you just stand at the counter. It’s a shame because most of the staff is nice, but others just set a bad tone.