Very helpful team store clean good customer service
Atmosphere: 5
Food: 5
Service: 5
Stephen Boyd
Visited during the evening of 9/11 around 7:30 pm to pick up my online order. Approached the pick up counter and stood there for five minutes. No one behind the counter acknowledged me, but one person looked my way and made eye contact, but did not speak. After waiting there patiently for five minutes, I was finally approached by one of the team members and was handed my order that was already made, ready and melting. Worst customer service I’ve experienced at this location.
Service: 1
tiffany sanchez
I had a fantastic experience at Smoothie King thanks to Ashley and Erika. From the moment I walked in, I was greeted with a warm welcome and genuine hospitality. Ashley sets the tone for excellent customer service—she was attentive, professional, and made sure everything ran smoothly. Erika was equally wonderful, taking the time to answer my questions about the menu and making sure my order was exactly how I wanted it.
Both Ashley and Erika went above and beyond to create a positive experience, and it’s clear they care about their customers. The store was clean, organized, and my bowl was made perfectly. Their teamwork and positive energy made my visit enjoyable, and I’ll definitely be returning because of the great service they provided.
Highly recommend visiting this location—thank you, Ashley and Erika, for making the experience exceptional!
Atmosphere: 5
Food: 5
Service: 5
Alexa Sanchez
staff was very nice and the acai bowls are always delish 😜
Atmosphere: 5
Food: 5
Service: 5
Maria Portales
Love this location! The manager is very helpful always on the floor with her team! Employees are very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Freddy Vasquez
The best
Atmosphere: 5
Food: 5
Service: 5
Victor Hernandez
So good
Food: 5
dontsweetmy kicks
Super helpful staff took care of me efficiently will be back
Atmosphere: 5
Food: 5
Service: 5
Donna B
Love the lemon ginger kale smoothie
Atmosphere: 5
Food: 5
Service: 5
Marlene Morales
Yulissa was extremely rude, cocky attitude, argumentative and aggressive. We had placed an order and asked for a specific request. She refused to take care of our specific request. She had said that if we don't like it, we can leave. They are all done one way only there's only one RECIPE. She then became argumentative , loud and aggressive in front of other customers and caused a big scene. Then instead of taking care of our specific order. She then decided to not do the order and give back the money. All we wanted was to get our smoothies a specific way. Then the arguing still continued. She said the customer is not right. She then refused to give us our money back, so we didn't get out smoothies plus we got charged for smoothies that we didn't get. Poorly handled situation by this Employee. Very Poor, Poor customer service. We had been going there for years without any problems at all. The other employees left actually knew how to take care and please the customer. And now we will no longer go to this store.
Worse smoothie I ever tried. Full of ice you can’t even drink it
Atmosphere: 3
Food: 1
Service: 5
Carlos Calderon
I pay a lot of money for this and is missing a lot
Atmosphere: 5
Food: 5
Service: 1
Brianna Gonzalez
I usually really enjoy coming to this Smoothie King! The smoothies and bowls are always made so well — I especially love how creamy and consistent they usually are. But today, I was honestly disappointed. I ordered my usual custom smoothie (Greek Yogurt Strawberry Blueberry with almond milk, banana, and peanut butter), which is normally thick, filling, and perfectly blended.
Unfortunately, this time it came out very watery and thin — not the thick, smoothie-like consistency I’ve come to expect. There were two girls working today, and I’m not sure what went wrong, but the quality just didn’t feel the same. It almost tasted like something was left out or too much liquid was added.
I was honestly so upset — I hadn’t eaten all day, and I was really looking forward to that smoothie. I was on my way to work, so I couldn’t even go back or ask them to remake it. I literally had to put it in the freezer at my job just to get it cold and try to thicken it up, which I’ve never had to do before. It made me genuinely sad because it’s something small, but when you’re hungry and counting on it, it really matters.
I truly appreciate this location and how great my smoothie usually turns out, but I just wanted to share this experience in hopes it helps the team be more mindful. These are the little details that make a big difference, especially for customers who don’t have time to go back or speak up. I’ll still be back — I just hope the consistency and care returns to what I know you all do so well.
Very helpful team store clean good customer service
Atmosphere: 5
Food: 5
Service: 5
Visited during the evening of 9/11 around 7:30 pm to pick up my online order. Approached the pick up counter and stood there for five minutes. No one behind the counter acknowledged me, but one person looked my way and made eye contact, but did not speak. After waiting there patiently for five minutes, I was finally approached by one of the team members and was handed my order that was already made, ready and melting. Worst customer service I’ve experienced at this location.
Service: 1
I had a fantastic experience at Smoothie King thanks to Ashley and Erika. From the moment I walked in, I was greeted with a warm welcome and genuine hospitality. Ashley sets the tone for excellent customer service—she was attentive, professional, and made sure everything ran smoothly. Erika was equally wonderful, taking the time to answer my questions about the menu and making sure my order was exactly how I wanted it.
Both Ashley and Erika went above and beyond to create a positive experience, and it’s clear they care about their customers. The store was clean, organized, and my bowl was made perfectly. Their teamwork and positive energy made my visit enjoyable, and I’ll definitely be returning because of the great service they provided.
Highly recommend visiting this location—thank you, Ashley and Erika, for making the experience exceptional!
Atmosphere: 5
Food: 5
Service: 5
staff was very nice and the acai bowls are always delish 😜
Atmosphere: 5
Food: 5
Service: 5
Love this location! The manager is very helpful always on the floor with her team! Employees are very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
The best
Atmosphere: 5
Food: 5
Service: 5
So good
Food: 5
Super helpful staff took care of me efficiently will be back
Atmosphere: 5
Food: 5
Service: 5
Love the lemon ginger kale smoothie
Atmosphere: 5
Food: 5
Service: 5
Yulissa was extremely rude, cocky attitude, argumentative and aggressive. We had placed an order and asked for a specific request. She refused to take care of our specific request. She had said that if we don't like it, we can leave. They are all done one way only there's only one RECIPE. She then became argumentative , loud and aggressive in front of other customers and caused a big scene. Then instead of taking care of our specific order. She then decided to not do the order and give back the money. All we wanted was to get our smoothies a specific way. Then the arguing still continued. She said the customer is not right. She then refused to give us our money back, so we didn't get out smoothies plus we got charged for smoothies that we didn't get. Poorly handled situation by this Employee. Very Poor, Poor customer service. We had been going there for years without any problems at all. The other employees left actually knew how to take care and please the customer. And now we will no longer go to this store.
Restaurantji Recommends
good customer service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Worse smoothie I ever tried. Full of ice you can’t even drink it
Atmosphere: 3
Food: 1
Service: 5
I pay a lot of money for this and is missing a lot
Atmosphere: 5
Food: 5
Service: 1
I usually really enjoy coming to this Smoothie King! The smoothies and bowls are always made so well — I especially love how creamy and consistent they usually are. But today, I was honestly disappointed. I ordered my usual custom smoothie (Greek Yogurt Strawberry Blueberry with almond milk, banana, and peanut butter), which is normally thick, filling, and perfectly blended.
Unfortunately, this time it came out very watery and thin — not the thick, smoothie-like consistency I’ve come to expect. There were two girls working today, and I’m not sure what went wrong, but the quality just didn’t feel the same. It almost tasted like something was left out or too much liquid was added.
I was honestly so upset — I hadn’t eaten all day, and I was really looking forward to that smoothie. I was on my way to work, so I couldn’t even go back or ask them to remake it. I literally had to put it in the freezer at my job just to get it cold and try to thicken it up, which I’ve never had to do before. It made me genuinely sad because it’s something small, but when you’re hungry and counting on it, it really matters.
I truly appreciate this location and how great my smoothie usually turns out, but I just wanted to share this experience in hopes it helps the team be more mindful. These are the little details that make a big difference, especially for customers who don’t have time to go back or speak up. I’ll still be back — I just hope the consistency and care returns to what I know you all do so well.
Food: 1
Service: 1
I love how Ms. Yulissa & Ashley makes my smoothie
Atmosphere: 5
Food: 5
Service: 5
Loading...