I thought the manager Daniel seems to be a no-nonsense standup guy. His employees are making him and Sonic as a company look bad because they are behaving like tyrants and out of control. You cannot get away with harassment and discrimination of a customer for making a complaint. You're setting the company up to be sued and for all involved to lose their jobs. I've contacted Sonic President -Jim Taylor and Paul Brown.
Atmosphere: 1
Food: 3
Service: 1
Tiffanee Keller
The employees Raven and Aaliyah are allowed to harass my 16 year old daughter and family because I made a complaint. Apparently the manager is ok with this behavior or so that's what the employees say. He really should address this because they are making it seem as though he has no control over the store. This is terrible and can turn into a VERY bad situation. None wants their food, drink or child to be messed with! Not ok!!
Atmosphere: 1
Food: 4
Service: 1
kellee williams
This particular location has the best slushies in Houston in my opinion. Not sure what they do different, but I will go out of my way to come to this
Atmosphere: 3
Food: 5
Service: 5
Shandreka Parker
Love slushies!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Delagarza
The service here is always top notch. Daniel was very helpful tonight.
Syreeta “Chef ReeRee” Ferdinand
It's the ice for me! Sometimes they give old ice...I don't like it!
Atmosphere: 1
Food: 3
Service: 3
DJ_ Houston
How are y’all the only ones to not accept Apple Pay? What if a person forgot their wallet or purse at home or what ever the case may be. Apple Pay is so convenient and y’all don’t accommodate your customers with it. And when I told the lady I forgot my wallet she was really rude and rolled her eyes and walked off. It’s not my fault that y’all have failed to get with today’s modern time. Won’t be going to that sonic ever again.
Atmosphere: 3
Food: 3
Service: 1
Grace Myrick
We didn't go in. Just bought two malts which tasted good ?.
Service: 5
jay gomez
The the letters the Tomato that was soggy not fresh it wasn't
Today was horrible, the short haired (black lady) that said that she was a manager was one of the rudest people i've met in my entire life!!! This lady spoke to me as if i was the employee, and she had an issue/grievance as a customer. I was so confused by her strange irrational behavior, she was overly aggressive argumentative and rude. There was nothing to argue about. I asjed for 2 route44 cups of ice drop from the back and she completely lost her mind,yelling at me that ice in the bucket is from the back. The employee Raven (white young lady) was yelling at me as wellz yelling the i always come there and do that), ( i guess asking for my ice from the back) .I felt ao attacked by bith ladies. I tried to de-escalate the situation and reason with her. She spI ke over me when i was trying ask nicely if i could get my ice fresh from the back. She refused my request, and then threatened to refuse service and ban me from sonic.All while asking me to pay and then when i tried to pay, she continously close the door in my face at least 3-4 different times. There was a new employee (black young lady very nice) who profusely apologized for that woman's rude behavior. Again, i was sooo confused and in disbelief of her attitide, speech, and extreme over the top' behavior and so were some of the employees watching her have an emotional meltdown/tantrum on an undeserving longtime confused customer!! She went from oneemotional extreme to another and i was SO confused!!! Ive been coming to this location for years and i have to say thati am truly disappointed at this unacceptable untamed irrational behavior from an employee, A MANAGER!!! Ive never had a problem work the other employeees brings rude and with Daniel the manager, he DISPLAYS good customer service at all times.
The place looks clean, the service was good and so was the food. Very smooth in and out in no time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Tots, Hot Dog, Fries, Strawberry, Chicken Tender Basket of French Fries
Tc13 Can
Perfectly correct order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Strawberry, Sandwich
rachel wyatt
Omg ty chef keep him/ her brings me bk it was so
Atmosphere: 2
Food: 5
Service: 3
Rick “Rico” Rodriguez
Always a great place to stop and get a quick bite. Great service.Parking: They have a drive-through they don’t have many parking spots but they got good service. Also, the blue raspberry slush with nerds is good
Horrible service. Got my order wrong. Charged me for every item on the meal separately. Back and forth just to give me a refund. Meaning I just wasted my lunch break time to end up with no lunch. Staff needs retraining.
I thought the manager Daniel seems to be a no-nonsense standup guy. His employees are making him and Sonic as a company look bad because they are behaving like tyrants and out of control. You cannot get away with harassment and discrimination of a customer for making a complaint. You're setting the company up to be sued and for all involved to lose their jobs. I've contacted Sonic President -Jim Taylor and Paul Brown.
Atmosphere: 1
Food: 3
Service: 1
The employees Raven and Aaliyah are allowed to harass my 16 year old daughter and family because I made a complaint. Apparently the manager is ok with this behavior or so that's what the employees say. He really should address this because they are making it seem as though he has no control over the store. This is terrible and can turn into a VERY bad situation. None wants their food, drink or child to be messed with! Not ok!!
Atmosphere: 1
Food: 4
Service: 1
This particular location has the best slushies in Houston in my opinion. Not sure what they do different, but I will go out of my way to come to this
Atmosphere: 3
Food: 5
Service: 5
Love slushies!!!
Atmosphere: 5
Food: 5
Service: 5
The service here is always top notch. Daniel was very helpful tonight.
It's the ice for me! Sometimes they give old ice...I don't like it!
Atmosphere: 1
Food: 3
Service: 3
How are y’all the only ones to not accept Apple Pay? What if a person forgot their wallet or purse at home or what ever the case may be. Apple Pay is so convenient and y’all don’t accommodate your customers with it. And when I told the lady I forgot my wallet she was really rude and rolled her eyes and walked off. It’s not my fault that y’all have failed to get with today’s modern time. Won’t be going to that sonic ever again.
Atmosphere: 3
Food: 3
Service: 1
We didn't go in. Just bought two malts which tasted good ?.
Service: 5
The the letters the Tomato that was soggy not fresh it wasn't
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Chip Cookie Dough Blast, Strawberry, Cheesecake
Today was horrible, the short haired (black lady) that said that she was a manager was one of the rudest people i've met in my entire life!!! This lady spoke to me as if i was the employee, and she had an issue/grievance as a customer. I was so confused by her strange irrational behavior, she was overly aggressive argumentative and rude. There was nothing to argue about. I asjed for 2 route44 cups of ice drop from the back and she completely lost her mind,yelling at me that ice in the bucket is from the back. The employee Raven (white young lady) was yelling at me as wellz yelling the i always come there and do that), ( i guess asking for my ice from the back) .I felt ao attacked by bith ladies. I tried to de-escalate the situation and reason with her. She spI ke over me when i was trying ask nicely if i could get my ice fresh from the back. She refused my request, and then threatened to refuse service and ban me from sonic.All while asking me to pay and then when i tried to pay, she continously close the door in my face at least 3-4 different times. There was a new employee (black young lady very nice) who profusely apologized for that woman's rude behavior. Again, i was sooo confused and in disbelief of her attitide, speech, and extreme over the top' behavior and so were some of the employees watching her have an emotional meltdown/tantrum on an undeserving longtime confused customer!! She went from oneemotional extreme to another and i was SO confused!!! Ive been coming to this location for years and i have to say thati am truly disappointed at this unacceptable untamed irrational behavior from an employee, A MANAGER!!! Ive never had a problem work the other employeees brings rude and with Daniel the manager, he DISPLAYS good customer service at all times.
Recommended dishes: Mozzarella Sticks, Griller Cheeseburger, Queso Burger, Tots, Mango, Jumbo Popcorn, Strawberry, Double Cheeseburger, Chicken Tender Basket of French Fries, Cheesecake, Popcorn Chicken, Breakfast Burrito
Restaurantji Recommends
The place looks clean, the service was good and so was the food. Very smooth in and out in no time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Tots, Hot Dog, Fries, Strawberry, Chicken Tender Basket of French Fries
Perfectly correct order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Strawberry, Sandwich
Omg ty chef keep him/ her brings me bk it was so
Atmosphere: 2
Food: 5
Service: 3
Always a great place to stop and get a quick bite. Great service.Parking: They have a drive-through they don’t have many parking spots but they got good service. Also, the blue raspberry slush with nerds is good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Double Cheeseburger
Horrible service. Got my order wrong. Charged me for every item on the meal separately. Back and forth just to give me a refund. Meaning I just wasted my lunch break time to end up with no lunch. Staff needs retraining.
Atmosphere: 1
Food: 1
Service: 1