Sonic Drive-In

12419 Kuykendahl Rd, Houston
(281) 874-0599

Recent Reviews

miri moreno

Worse service i been waiting 7 min after pressing the red button and nobody took my orderTerrible service, I was waiting 7 minutes after pressing the red button and no one took my order.

Apps4 Gil

I oreder on Mobil about 4:45pm I get there at 4:55pm sign in and it said bring prepared waited almost 30 min for car hop to say their burner broke down and wanted to hand me half my order and the cup holder I requested in the app. Sorry I want everything remade and handed at the same time like I order. Waited another 20 minutes she comes back hands me the drinks and the burger fell on the ground and she try to give it me sorry I'm not taking it once on the ground I needed it remade. I checked my bag to find my 4 pretzel was burnt she came back in 2 minutes to give me the burger and I handed her the bag told these pretzels were burnt that they are supposed to be light golden so she goes back and comes back again I told I want my money back for the 4 pretzels because those are still burnt then she says they told her it was the grease. Ok I'm not mad or disappointed with car hop but how you gonna give burned pretzels to customers with bad grease? The manger came out said her supervisor said to give it me and that nothing is wrong. I'm not accepting anything burnt. Fix the burner change the grease. Manger was not wanting to give ne my refund nor did they give me my receipt or straws. This should get zero stars. This location needs to be shut down. I will never come to this location ever again. Will go to veterans memorial to that remodel location.

Atmosphere: 1

Food: 1

Service: 1

Michelle W

Fix your damn screens!!! This is a problem. I don't want your employees walking off with my debit card and taking their time to bring it back. I should be able to pay in my car. That's why Sonic has that option! Fix your screens!

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Chili Cheese Coney, Cranberry, Dr Pepper, Strawberry, Sandwich, Burger, Corn Dog, Onion Rings

Steve Ugarteche

The only reason I am giving this location three stars is. I was on my work lunch break and there card system was not working to charge me for my meal. It almost took half of my meal break to get charged for my meal. So I had to eat my meal fast.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Dr Pepper, Fries, Burger, Onion Rings

Robin Black

Rude people and not real bright . Btw whoever thinks that Sonic runs out of ice cream!?‍♀️

J K

they’re always extremely slow …. placed an order about an hour ago (6:40am) for THREE items, (two of which are the same item) and it says it’s still being prepared. everything I ordered better be in the bag AND done correctly for them to be taking that long…UPDATE: 8AM. Received my order about 10 minutes ago. My food is cold. Hardly any eggs in the burritos and one of my bacon burritos didn’t have any bacon. Uber eats says they can’t refund me. What a huge inconvenience. Don’t waste your time like I did…

Caleb W

Stall was broken so I had to move. When I pressed the button they asked what stall I was in. ???? I dunno. Food was wrong and had to press the button 3 times and talk to different people each one saying they'd be right out. No one ever

Atmosphere: 1

Food: 1

Service: 1

Melissa Brush

My order was wrongTried calling but phone voice mail was fullAwful, Awful

Atmosphere: 1

Food: 1

Service: 1

Micky Rds

Bad service and taking long on food...

Atmosphere: 1

Food: 1

Service: 1

Patrick

Absolutely abysmal ordering and delivery time. It took over 30 minutes and two orders to get my burger. Never use the drive through here, your order will never be delivered.

Atmosphere: 1

Service: 1

Mr. Moose

Not The place to come when you're hungry or in a hurry in you 45 minute lunch break..HORRIBLE

Atmosphere: 1

Food: 1

Service: 1

Patrick Hall

super slow. had to hit the button 3 times. once to order and wait. another to correct them that I wasn't in the line I was at a stall. another to check on my order after the screen said someone was out to deliver it.... 8 minutes after. total of 28 minutes for 1 chicken sandwich and coke.

Atmosphere: 1

Food: 1

Service: 1

Brannan Owens

I can't ever give Walmart 4 stars, only because the workers are low quality and the goods are medium at best but I've used them for years and they typically have what I need.

Atmosphere: 4

Food: 4

Service: 2

CaLi Newman

Take a while to get ur food, but the staff is great!!! Mgrs r wonderful!!!

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Tots

Raven Smith

they NEVER say anything or respond on the intercom. sat for like 10 minutes before i just decided to leave… i could understand if they were busy but there was literally no cars there

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