They always take forever even I order online. The screen said order is on the way but I wound up waiting 10 minutes for a medium drink and a mini shake…
Service: 1
Tommy Garcia Jr.
We use the app to order but they NEVER get our drinks right. They come out several times with someone else’s order like they don’t know what stall ordered what. I’m driving farther away to another sonic from now on.
Service: 1
Gabrielle M.
My hamburger had no lettuce, tomato, or pickles. Plus they had my order ready but did not bring it out to me until I pressed the little red button. I'm never coming here again.
Noel Courtney
Unlike some of these other reviews,I've learned to just be patient, this isnt the woodlands.In my opinion it just depends on who's working that shift because this one woman I cant remember her name and Lance be havin me set with the time frame and food right. My slushes and chicken tenders are always right 👍🏽.
Ps. Dont get disrespectful with any of the employees here, the general manager is their mama bear! She will set you STRAIGHT (as professionally as she can of course) if you take it there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
ronell king
They hit the button that informs us they’re heading with our order and don’t even heading with the order. I was waiting for whoever Jaeden was for 25 minutes. I drove around to see what the issue was a kid came out talking about they voided everyone’s ticket. My stuff was an online order so I don’t know why I couldn’t get my food. I’ll be making a phone call to corporate ASAP to report this store and also will be looking for my $8 in my bank account. Nobody but kids work in there. All over the place, playing around. This place needs to be shut down
UPDATE: corporate asked me to wait 7-10 days for my refund. Today Sept 28 marks 10 days and I have YET to receive my refund. They put in a complaint and I have yet to speak to anyone! I want my money! I’ll be calling again today to update corporate!
Atmosphere: 1
Food: 1
Service: 1
Jesus Martin Guevara
Don’t go here. I just left without my order. They took over 20 minutes and I was still waiting for my Oreo blast and there was only 2 cars!!!! Horrible service! It was a simple shake. I went through the drive thru so I didn’t pay since I never got them. Yall need to do better.
Tammy Garcia
this place sucks every time i try to come here nobody comes to the intercom or they never have something available and if it’s 10-15 mins before closing they won’t come to the intercom at all. They definitely need new workers because their very lazy here won’t recommended this place at all.
Atmosphere: 1
Food: 1
Service: 1
Kelly Howard
Poor customer service!
Bigg Dawg
They stopped putting the cherry on top of your drink even if you ordered something cherry ?
Atmosphere: 4
Food: 3
Service: 4
April Bishop
This location is suppose to close as 10. I pulled up at 9:50. Lights out and woman said sorry we’re closed. So I asked what time does this location close? She says 9:50ish or 10. Then tells me it’s posted. I’m asking her because according to app they should still be open. I just wanted a drink. Note to self, go to an other location.
They gave my order to someone else and made me wait for 30 mins to get my food, just for them to not give it to me when I had already payed
Atmosphere: 1
Food: 1
Service: 1
Tee Alecia
Poor customer service, I went up there to get a slush and was unable to even place an order because the first words they say are “we are no longer taking orders” meanwhile the car ahead of me was able to place an order nor is it closed.
Tami Will
The place was dark and 2 people were inside working.. I waited over 15 to get my order.
Atmosphere: 1
Food: 1
Service: 1
Kena Hatton
I come here everyday or every other day for my infamous Cherry Limeade slush with add-ons of strawberries and nerds. It's my favorite and most of the employees know of me and how I like my Cherry Limeade slush made. I always order within the Sonic app and mostly always the same flavor. It's my Summer "must have" real fruit plushie fav.
Parking: Located at 13028 Veterans Memorial Dr across the street from Kroger's and is right next to a self car wash. Plenty of parking. Recently re-opened late last year so everything is new and updated.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot Dog, Mozzarella Sticks, French Toast Sticks
They always take forever even I order online. The screen said order is on the way but I wound up waiting 10 minutes for a medium drink and a mini shake…
Service: 1
We use the app to order but they NEVER get our drinks right. They come out several times with someone else’s order like they don’t know what stall ordered what. I’m driving farther away to another sonic from now on.
Service: 1
My hamburger had no lettuce, tomato, or pickles. Plus they had my order ready but did not bring it out to me until I pressed the little red button. I'm never coming here again.
Unlike some of these other reviews,I've learned to just be patient, this isnt the woodlands.In my opinion it just depends on who's working that shift because this one woman I cant remember her name and Lance be havin me set with the time frame and food right. My slushes and chicken tenders are always right 👍🏽.
Ps. Dont get disrespectful with any of the employees here, the general manager is their mama bear! She will set you STRAIGHT (as professionally as she can of course) if you take it there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
They hit the button that informs us they’re heading with our order and don’t even heading with the order. I was waiting for whoever Jaeden was for 25 minutes. I drove around to see what the issue was a kid came out talking about they voided everyone’s ticket. My stuff was an online order so I don’t know why I couldn’t get my food. I’ll be making a phone call to corporate ASAP to report this store and also will be looking for my $8 in my bank account. Nobody but kids work in there. All over the place, playing around. This place needs to be shut down
UPDATE: corporate asked me to wait 7-10 days for my refund. Today Sept 28 marks 10 days and I have YET to receive my refund. They put in a complaint and I have yet to speak to anyone! I want my money! I’ll be calling again today to update corporate!
Atmosphere: 1
Food: 1
Service: 1
Don’t go here. I just left without my order. They took over 20 minutes and I was still waiting for my Oreo blast and there was only 2 cars!!!! Horrible service! It was a simple shake. I went through the drive thru so I didn’t pay since I never got them.
Yall need to do better.
this place sucks every time i try to come here nobody comes to the intercom or they never have something available and if it’s 10-15 mins before closing they won’t come to the intercom at all. They definitely need new workers because their very lazy here won’t recommended this place at all.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service!
They stopped putting the cherry on top of your drink even if you ordered something cherry ?
Atmosphere: 4
Food: 3
Service: 4
This location is suppose to close as 10. I pulled up at 9:50. Lights out and woman said sorry we’re closed. So I asked what time does this location close? She says 9:50ish or 10. Then tells me it’s posted. I’m asking her because according to app they should still be open. I just wanted a drink. Note to self, go to an other location.
Atmosphere: 1
Service: 1
Restaurantji Recommends
slushy
They gave my order to someone else and made me wait for 30 mins to get my food, just for them to not give it to me when I had already payed
Atmosphere: 1
Food: 1
Service: 1
Poor customer service, I went up there to get a slush and was unable to even place an order because the first words they say are “we are no longer taking orders” meanwhile the car ahead of me was able to place an order nor is it closed.
The place was dark and 2 people were inside working.. I waited over 15 to get my order.
Atmosphere: 1
Food: 1
Service: 1
I come here everyday or every other day for my infamous Cherry Limeade slush with add-ons of strawberries and nerds. It's my favorite and most of the employees know of me and how I like my Cherry Limeade slush made. I always order within the Sonic app and mostly always the same flavor. It's my Summer "must have" real fruit plushie fav.
Parking: Located at 13028 Veterans Memorial Dr across the street from Kroger's and is right next to a self car wash. Plenty of parking. Recently re-opened late last year so everything is new and updated.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot Dog, Mozzarella Sticks, French Toast Sticks
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