I should've known not to go to a sonic without the carhop layout.... Barely any lime in my cherry limeade! And when TF did they start doin crinkle cut fries?! They wasn't even salted. My goodness 😑
Michelle Romero
I've come here for lunch before, the service was horrible. They ran out of items and had me and other clients waiting for a while. Today I came in for a drink ( happy hour) and the employee behind the counter was very rude. This was the last time I spend any money on this location. Ya'll suck! get it together! If you dont like your job, find a new one! You cant have horrible customer service at a food joint.
Atmosphere: 1
Food: 2
Service: 1
Celeste
This location is always out of something. They need a manager or a better one. Service sucks!
Michael Wallace
I don't usually write negative reviews, but we had such a bad time at this "fast" food place I have to share. Sunday night during dinner hours and we had incredibly slow service, spent 17 minutes AFTER paying, waiting at the window. Our whole experience from ordering on was nearly half an hour. No other customers inside either.
Upon getting to the window, the cashier said "you're the one with the big order right?" and then confirmed our "big" order of two basic burger combos plus three kids tenders meals. They then took forever to prepare our food, never once checking in on us, nor saying something like "sorry for the wait" over fifteen minutes after our last interaction.
To top it off, they forgot to take off pickles and mustard from my wife's order.
We stopped by Sonic because we were in a rush. We won't be doing that again any time soon. So much for their old slogan "Service with the Speed of Sound".
Atmosphere: 1
Food: 2
Service: 1
Aizek Nine
Very slow
Atmosphere: 1
Food: 1
Service: 1
Christopher Chan
There's always something wrong with my order - either the item is not made right or it is missing. They should just pack it up and replace this place with something else.
Mario Perez
Is was simply horrible. One of the employees having to what appeared a personal conversation on the phone and the cook prepared the food with no gloves touching my tater tots with her hand and on her cell phone most of the time. The only employee working was trying to take care of the drive thru and lobby customers. And the few customers in the lobby having to wait to place orders. Good customer service is just gone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tots, Sonic Blasts
knz
The managers are rude, the workers are terrible, it’s all around so entirely ghetto. Where is the workplace ethic ?
Atmosphere: 1
Food: 1
Service: 1
Μλ πψ
Very nice restaurant, service was excellent and food delicious, could you please add the tip option to the time you pay with card or apple pay. Cause not always people have cash in case you want to tip. Thanks.
Atmosphere: 5
Food: 5
Service: 5
El Michoacano
First time at this location, the food was good but the drinks weren't as expected. Missing utensils wouldn't be a problem normally but we headed to the park. Lol not good. My fault I could clearly see it was her first day
Service was super slow, and it took 15 minutes to get food. Another customer was waiting almost 25 minutes just to get a burger
Atmosphere: 2
Food: 3
Service: 1
Carlos Davila
Horrendous service. Waited 35 minutes for our food which we never received. Employees did not care. We asked for a refund and went to Jack in the box. If I could give a rating of zero, I would.
Atmosphere: 1
Food: 1
Service: 1
ADEWALE QADRI
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Double, Fries
Don T
I had hoped with new management things would have gotten better ,but unfortunately a 26 minute wait time wasnt what I had in mind today.EDIT. Revisited today and got in and out in 8 minutes and great service.Things are apparently changing for the better now,Great job Sonic!!
Atmosphere: 3
Food: 4
Service: 3
Daniela Alvarez
waited 45 minutes to get my food and was told everything was being made “fresh” yet people that came in after me were served within 20 minutes… by the time i made it to my car to make sure everything i ordered was in the bag, the food was COLD.
I should've known not to go to a sonic without the carhop layout.... Barely any lime in my cherry limeade! And when TF did they start doin crinkle cut fries?! They wasn't even salted. My goodness 😑
I've come here for lunch before, the service was horrible. They ran out of items and had me and other clients waiting for a while. Today I came in for a drink ( happy hour) and the employee behind the counter was very rude. This was the last time I spend any money on this location. Ya'll suck! get it together! If you dont like your job, find a new one! You cant have horrible customer service at a food joint.
Atmosphere: 1
Food: 2
Service: 1
This location is always out of something. They need a manager or a better one. Service sucks!
I don't usually write negative reviews, but we had such a bad time at this "fast" food place I have to share. Sunday night during dinner hours and we had incredibly slow service, spent 17 minutes AFTER paying, waiting at the window. Our whole experience from ordering on was nearly half an hour. No other customers inside either.
Upon getting to the window, the cashier said "you're the one with the big order right?" and then confirmed our "big" order of two basic burger combos plus three kids tenders meals. They then took forever to prepare our food, never once checking in on us, nor saying something like "sorry for the wait" over fifteen minutes after our last interaction.
To top it off, they forgot to take off pickles and mustard from my wife's order.
We stopped by Sonic because we were in a rush. We won't be doing that again any time soon. So much for their old slogan "Service with the Speed of Sound".
Atmosphere: 1
Food: 2
Service: 1
Very slow
Atmosphere: 1
Food: 1
Service: 1
There's always something wrong with my order - either the item is not made right or it is missing. They should just pack it up and replace this place with something else.
Is was simply horrible. One of the employees having to what appeared a personal conversation on the phone and the cook prepared the food with no gloves touching my tater tots with her hand and on her cell phone most of the time. The only employee working was trying to take care of the drive thru and lobby customers. And the few customers in the lobby having to wait to place orders. Good customer service is just gone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tots, Sonic Blasts
The managers are rude, the workers are terrible, it’s all around so entirely ghetto. Where is the workplace ethic ?
Atmosphere: 1
Food: 1
Service: 1
Very nice restaurant, service was excellent and food delicious, could you please add the tip option to the time you pay with card or apple pay. Cause not always people have cash in case you want to tip. Thanks.
Atmosphere: 5
Food: 5
Service: 5
First time at this location, the food was good but the drinks weren't as expected. Missing utensils wouldn't be a problem normally but we headed to the park. Lol not good. My fault I could clearly see it was her first day
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Service was super slow, and it took 15 minutes to get food. Another customer was waiting almost 25 minutes just to get a burger
Atmosphere: 2
Food: 3
Service: 1
Horrendous service. Waited 35 minutes for our food which we never received. Employees did not care. We asked for a refund and went to Jack in the box. If I could give a rating of zero, I would.
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Double, Fries
I had hoped with new management things would have gotten better ,but unfortunately a 26 minute wait time wasnt what I had in mind today.EDIT. Revisited today and got in and out in 8 minutes and great service.Things are apparently changing for the better now,Great job Sonic!!
Atmosphere: 3
Food: 4
Service: 3
waited 45 minutes to get my food and was told everything was being made “fresh” yet people that came in after me were served within 20 minutes… by the time i made it to my car to make sure everything i ordered was in the bag, the food was COLD.
Atmosphere: 1
Food: 1
Service: 1
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