Sad dilly burger! dilly tots, also sad Not worth buying $13
Food: 1
Service: 3
Marshall B
Probably the worst sonic I've ever ordered from. Food took almost an hour, double burgers were only one patty, the slushie was the wrong flavor and the blast was only half filled in the cup. Go to another location.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Cazares
Just got home from Sonic. Ordered #13 Country Basket with onion rings and a diet coke. Plus an order of tater tots extra crispy. What I got was a over cooked Chicken Fried steak - almost burnt and stale tots. Will not be going back anytime soon.
Atmosphere: 3
Food: 2
Service: 2
Montreal Pruitt
How come the phone don’t ever ring?
L C
Slowest sonic in northwest Houston!!!! I order ahead to wait 10 minutes. Just so I can go to the window and demand my order. What am I ordering ahead of time for if the drive through line is faster?
Atmosphere: 2
Food: 5
Service: 1
Joe Graybar
The inside dining room is completely destroyed.
Atmosphere: 1
Food: 3
Service: 4
Yaa
Refuses to take late orders by ignoring customers completely and hoping they’ll give up and go away, or by randomly claiming they’re closed earlier than posted hours.
Ronnie Fletcher
Someone's they get it right,and sometimes they don't. It's more of a hit and miss. Sometimes it's hot and sometimes it's not.
Food: 4
Service: 4
Mob Ties
Shake tasted spoiled and sour. I spit it out and had to dump it out immediately!
Food: 1
JR Davis
I was the only one in line at 10:30pm took 15mins to get my food. Not sure what was going on but it never took this long to get my food. May just be the location and workers unfortunately.
Sat in two different stalls waiting for someone to come over the intercom. No one came over to say hey where not doing stalls drive thru only. That was a good 5 mins at each stall. First stall seemed messed up screen was glitched moved to another one sat there as I watch the drive thru line move. One car was behind me at all stall. Then I’m being shouted at thru the drive thru speaker saying drive thru only,as I’m sitting at the stall waiting to be answered at the stall. Pull to the drive thru, out of corn dogs. Waiting in line for my drink and the car that was behind me got served. I asked when do you stop serving the stalls he said it was DoorDash. Now I do DoorDash once you get the food you pull off as soon as you get the food. Car never left. As I waited for my order behind another car. Always having problem with this sonic. Definitely go to a different sonic.
Atmosphere: 1
Food: 1
Service: 1
Michael McCormack
This location should be showcased to new franchisees on what to avoid. ?
UPDATE: Apologies - I didn’t realize this location was owned by Emerge now. You guys know what you are doing. My bad.
This location sucks. Cashiers/drive-thru employees wearing undershirts (no uniform), wait is atrocious (20+ minutes), and food is both served cold and should be used for bacteria culture modeling - not consumption.
Sonic WAS my favorite fast food franchise, but this location is a complete joke. Good luck Elevate - hope you double the amount of restaurant locations you ruin next year.
Dietary restrictions: If you're a garbageterian, this is perfect for you.
Atmosphere: 1
Food: 1
Service: 1
Down Latino
Slowest Sonic ever. Staff have attitudes. Orders are wrong about half the time. Worst run and managed Sonic and this is all the time. Worst managed Sonic ever. I would go to another one if there was one close.
Sad dilly burger! dilly tots, also sad
Not worth buying $13
Food: 1
Service: 3
Probably the worst sonic I've ever ordered from. Food took almost an hour, double burgers were only one patty, the slushie was the wrong flavor and the blast was only half filled in the cup. Go to another location.
Atmosphere: 1
Food: 1
Service: 1
Just got home from Sonic. Ordered #13 Country Basket with onion rings and a diet coke. Plus an order of tater tots extra crispy. What I got was a over cooked Chicken Fried steak - almost burnt and stale tots. Will not be going back anytime soon.
Atmosphere: 3
Food: 2
Service: 2
How come the phone don’t ever ring?
Slowest sonic in northwest
Houston!!!! I order ahead to wait 10 minutes. Just so I can go to the window and demand my order. What am I ordering ahead of time for if the drive through line is faster?
Atmosphere: 2
Food: 5
Service: 1
The inside dining room is completely destroyed.
Atmosphere: 1
Food: 3
Service: 4
Refuses to take late orders by ignoring customers completely and hoping they’ll give up and go away, or by randomly claiming they’re closed earlier than posted hours.
Someone's they get it right,and sometimes they don't. It's more of a hit and miss. Sometimes it's hot and sometimes it's not.
Food: 4
Service: 4
Shake tasted spoiled and sour. I spit it out and had to dump it out immediately!
Food: 1
I was the only one in line at 10:30pm took 15mins to get my food. Not sure what was going on but it never took this long to get my food. May just be the location and workers unfortunately.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
This looks sad. Doesn't even look like a burrito.
Atmosphere: 2
Food: 2
Service: 2
On a daily here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Tots
Sat in two different stalls waiting for someone to come over the intercom. No one came over to say hey where not doing stalls drive thru only. That was a good 5 mins at each stall. First stall seemed messed up screen was glitched moved to another one sat there as I watch the drive thru line move. One car was behind me at all stall. Then I’m being shouted at thru the drive thru speaker saying drive thru only,as I’m sitting at the stall waiting to be answered at the stall. Pull to the drive thru, out of corn dogs. Waiting in line for my drink and the car that was behind me got served. I asked when do you stop serving the stalls he said it was DoorDash. Now I do DoorDash once you get the food you pull off as soon as you get the food. Car never left. As I waited for my order behind another car. Always having problem with this sonic. Definitely go to a different sonic.
Atmosphere: 1
Food: 1
Service: 1
This location should be showcased to new franchisees on what to avoid. ?
UPDATE: Apologies - I didn’t realize this location was owned by Emerge now. You guys know what you are doing. My bad.
This location sucks. Cashiers/drive-thru employees wearing undershirts (no uniform), wait is atrocious (20+ minutes), and food is both served cold and should be used for bacteria culture modeling - not consumption.
Sonic WAS my favorite fast food franchise, but this location is a complete joke. Good luck Elevate - hope you double the amount of restaurant locations you ruin next year.
Dietary restrictions: If you're a garbageterian, this is perfect for you.
Atmosphere: 1
Food: 1
Service: 1
Slowest Sonic ever. Staff have attitudes. Orders are wrong about half the time. Worst run and managed Sonic and this is all the time. Worst managed Sonic ever. I would go to another one if there was one close.
Atmosphere: 2
Food: 2
Service: 1
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