Spring Creek Barbeque
21746 Tomball Pkwy, Houston
(832) 304-7200
Recent Reviews
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I have been here many times.
The food is good, but nothing special about it.
However, the place is going down slowly.
The service is at best average.
Tables stay dirty a long time. People working there talking and joking while customers are trying to find a clean table.
The covers of the seats in the booths are broken and not very clean.
Last time I was there, the silverware was all with stains and fingerprints.
For the price that they charge, I would expect a lot more.
Atmosphere: 3
Food: 4
Service: 2
The staff at this location is super friendly and professional. I go to this location often to dine in and went to pick up some food and the staff was just as friendly as if I was dining in , if you want a true southern hospitality barbecue restaurant experience this is the place. My experience was so great I had to call the manager Keton and tell him that his staff was doing an excellent job. This location gets 5 stars from me.
Atmosphere: 5
Food: 5
Service: 5
The best barbecue in the area. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Always love this place
Barbecue is always delicious 😋
You can never go wrong here
Atmosphere: 5
Food: 5
Service: 5
Food was very good, service was top notch. The waiters were friendly, fast service. I love that they had hot rolls served frequently. And the soft serve ice cream.
Atmosphere: 5
Food: 5
Service: 5
We always stop here on a trip through Houston! Love their foods!!
Atmosphere: 5
Food: 5
Service: 5
Spring Creek can be a great restaurant when run well. This one is not run well. It is run by teens and an absent manager who was physically there but had a lack of leadership experience.
To-go orders are prioritized over a party of 9 standing waiting to order food. The food received was not hot. My daughter was salivating at attending SCBBQ knowing she would receive dinner rolls. She watched. She waited. She asked for a roll. “Two seconds and we’ll be out”. She timed it. 12 minutes passed. Dinner was eaten. While the roll girl yapped with a fellow employee.
I wish we had looked at the poor rating this location has on Yelp before spending such an exorbitant amount of money here. We will not return.
Atmosphere: 1
Food: 2
Service: 1
I eat here occasionally and love the food, despite the ever-decreasing portion sizes. My visit today may prevent me ever dining here again. I wanted to place an order to go and walked up to the counter to order.. nobody was there, but I was patient. A girl finally came by, but the phone rang... She ignored me and proceeded to take a large order by phone, leaving me waiting. Finally, she finished the phone order and asked if she could help me... I barely finished stating I'd like to place a to-go order and the phone rang again.. and she answered it! Okay, ignoring me twice is just rude, so I walked out. I called and complained to a manager, for what that's worth.. I doubt I'll ever go back there again.. Other places may actually want my business...
Service: 1
Absolutely love the brisket sandwiches at Spring Creek BBQ — they never fail! The brisket is always cooked just the way I like it: nice, juicy, and super tender. I really appreciate that they offer both lean and fatty pieces, and the mix of both makes every sandwich perfect.
Great flavor, great portions, and great prices. This place is definitely a go-to for me whenever I’m craving good BBQ. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Brisket
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Corporate office did us a great deal of customer appreciation in response to a complaint from the 2920 location. And we returned, but only to this location. They get it right every time. Particularly the southwest salad with Jalapeño ranch. They give you the options of onions, pickles and peppers as well as providing you with bread!
Atmosphere: 5
Food: 5
Service: 5
I placed an order for a baked potato with chopped beef. I went to pick it up and paid exactly $19.66. I did not check my order because I usually went to that restaurant and trusted that what I paid for would be correct without opening it. When I arrived home, the chopped beef was missing, so I called to explain what had happened, and an employee told me that he personally made it and that the order was complete.
At that moment I became very upset and drove back, which took me 15 minutes, and showed them the baked potato. The manager, Colton, told me he was going to remake it, but instead I asked for a refund in advance and told them they could review the cameras and see that the meat had never been added to the baked potato.
He took the order and, while they were laughing sarcastically in my face, he brought it back. When I saw that attitude and how unprofessional they were by laughing that way, I told him to give me my money back. He flatly refused because, according to him, it would cause a loss to the restaurant.
In conclusion, I have been going there for many years, but the quality has gone down, and it is almost always empty, which makes me believe they urgently need a change of management because only very young and immature people work there. I lost my $19.66 because the manager refused to refund it. And what upset me the most was that they insisted the meat was there and laughed sarcastically in my face. That kind of attitude is unacceptable, and that is why I decided not to take the food, because with that behavior I do not expect anything good.
Service: 1
They take to long to give you s order if you take it to Go..
I always visit this spot when here for a work trip. The food is great, and the fresh out the oven rolls being handed out are a nice touch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork, Ribs, Sausage, Baby Back Ribs, Sliced Brisket, 3 Meat Combination
$28 for two sliced beef sandwiches. I thought maybe the serving size was robust. No, just a regular sized sandwich for $14.
Atmosphere: 3
Food: 3
Service: 3
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