Damn place is so loud! The barristas, the music; you cannot even have a conversation with somebody…ugh!
Morgan
I just waited FORTY minutes inside while the outside had a drive through averaging a three minute wait time. This was absolutely tragic. I cannot believe I waited that long for an order that they messed up anyways. This was a horrible, horrible, HORRIBLE experience and if the staff had even the slightest customer service skills or teamwork I would have just asked for a refill. I will NEVER come to this location again. Don’t go inside cause they don’t care about inside customers at all apparently.
Atmosphere: 1
Food: 1
Service: 1
Michelle Palmer
Very friendly staff, fast service, great drinks
Atmosphere: 4
Food: 5
Service: 5
Zain Dharani
Brandon provided the best customer service I’ve ever had at a Starbucks. I didn’t get the chance to see the name tag of the girl working beside him but she was just as pleasant.
Atmosphere: 5
Food: 5
Service: 5
agnes vu
My mom wasn't able to come in get her bday coffee so I took her the location on Richmood/Woodhead. I told the person (Supervise Stephen) who check us out that her bday just pass 2 days but he told us that they only give out same day as the bday. I understood that, so I didn't give him any problem. I order my coffee with extra salt form cream. After our coffee was done, I ask the person who did my coffee, can I get the extra salt form cream fill until to the top. The same guy who give us the problem start bulling us again. If I want to get extra salt form cream, I need to pay more. Which I did pay up front before the coffee was make. This is how I feel for being Asian and being mistreat
Atmosphere: 1
Service: 1
Antoine Baker
This location seriously needs to address customer service. The staff was rude and dismissive, making the visit uncomfortable from start to finish. I understand being busy, but there’s no excuse for treating customers poorly. Steven the manager also was rude when stating issue I had with staff and he needs to work on his approach didn't like how he handle situation definitely will be filing a complaint
Atmosphere: 1
Food: 1
Service: 1
Maggie Zhou
Drink always good, but music taste not as much 🙏
Atmosphere: 2
Food: 5
Service: 5
Christine Hanner
Cool location, clean and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jesseka Baker
Love Starbucks!!!
Atmosphere: 5
Food: 5
Service: 5
Victoria Briscoe
My favorite Starbucks in my area. They were especially great during storms, providing a place for drinks and computers!
The weather was gloomy and the day was long. I went to this location to get a peppermint mocha, and they were out due to demand. Yet the service was so great that this still turned into a great experience and I appreciate that. It is rare nowadays to find these bright interactions in the retail sales environment and it was awesome! Unfortunately I forget the young ladies name who helped me at approximately 5pm on 12/4, but she was magnificent!
Azna Nemati
One of the best Starbucks stores in Houston. Friendly staff and quiet place to sit and enjoy a coffee.
Liam M
looks ‘chill garment bag friend hot drink’
Sean Dick
I don’t understand why every time at the register they miss ring you, can’t get your order right, or are slightly snarky. I had to get a refund due to them over charging me for half and half 3 times, the shift lead had said you will get your refund in 5-10 business days. That’s no problem. Yet adding in “don’t come back if you don’t get it”.
Damn place is so loud!
The barristas, the music; you cannot even have a conversation with somebody…ugh!
I just waited FORTY minutes inside while the outside had a drive through averaging a three minute wait time. This was absolutely tragic. I cannot believe I waited that long for an order that they messed up anyways. This was a horrible, horrible, HORRIBLE experience and if the staff had even the slightest customer service skills or teamwork I would have just asked for a refill. I will NEVER come to this location again. Don’t go inside cause they don’t care about inside customers at all apparently.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff, fast service, great drinks
Atmosphere: 4
Food: 5
Service: 5
Brandon provided the best customer service I’ve ever had at a Starbucks. I didn’t get the chance to see the name tag of the girl working beside him but she was just as pleasant.
Atmosphere: 5
Food: 5
Service: 5
My mom wasn't able to come in get her bday coffee so I took her the location on Richmood/Woodhead. I told the person (Supervise Stephen) who check us out that her bday just pass 2 days but he told us that they only give out same day as the bday. I understood that, so I didn't give him any problem. I order my coffee with extra salt form cream. After our coffee was done, I ask the person who did my coffee, can I get the extra salt form cream fill until to the top. The same guy who give us the problem start bulling us again. If I want to get extra salt form cream, I need to pay more. Which I did pay up front before the coffee was make. This is how I feel for being Asian and being mistreat
Atmosphere: 1
Service: 1
This location seriously needs to address customer service. The staff was rude and dismissive, making the visit uncomfortable from start to finish. I understand being busy, but there’s no excuse for treating customers poorly. Steven the manager also was rude when stating issue I had with staff and he needs to work on his approach didn't like how he handle situation definitely will be filing a complaint
Atmosphere: 1
Food: 1
Service: 1
Drink always good, but music taste not as much 🙏
Atmosphere: 2
Food: 5
Service: 5
Cool location, clean and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Love Starbucks!!!
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks in my area. They were especially great during storms, providing a place for drinks and computers!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coffee was prepared like I asked.
The weather was gloomy and the day was long. I went to this location to get a peppermint mocha, and they were out due to demand. Yet the service was so great that this still turned into a great experience and I appreciate that. It is rare nowadays to find these bright interactions in the retail sales environment and it was awesome! Unfortunately I forget the young ladies name who helped me at approximately 5pm on 12/4, but she was magnificent!
One of the best Starbucks stores in Houston. Friendly staff and quiet place to sit and enjoy a coffee.
looks ‘chill garment bag friend hot drink’
I don’t understand why every time at the register they miss ring you, can’t get your order right, or are slightly snarky. I had to get a refund due to them over charging me for half and half 3 times, the shift lead had said you will get your refund in 5-10 business days. That’s no problem. Yet adding in “don’t come back if you don’t get it”.
Service: 1
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