Starbucks
11611 Katy Fwy, Houston
(281) 584-9063
Recent Reviews
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The people that work at this location have nasty attitudes, seems like all they want to do is talk to each other instead of taking the customer and the coffee tastes horrible! Do better
Atmosphere: 3
Food: 2
Service: 1
It’s Starbucks, what else can you say?
Atmosphere: 5
Food: 5
Service: 5
guy at drive thru in early morning that uses clever voices and tries to be be funny when taking order...please just work on your concentration skills....and get my order right.
Atmosphere: 2
Food: 4
Service: 1
One of their barista doesn't care what she is making. If she is not gonna make according to the customer's request, why we should go starbucks?
Atmosphere: 3
Service: 3
Shout out to this Starbucks for working as a true team! D. Cay was so professional in fixing a mistake that had happened the day before. Normally I do drive-thru which makes it hard to fix mistakes once you have taken off and started driving away (if you didn’t check your order right away) but today I stepped inside this location to enjoy my coffee. Nice place inside, clean, and cheerful staff.
I would like to add that the mistake was not at this drive-thru location! I simply asked if there was anything that I may be able to call and do since it was at an out of town location. A true team helping out another locations mistake (I offered to show receipt), now that’s class!!
Atmosphere: 5
Food: 5
Service: 5
The baristas here have always provided great service at this busy location!
Atmosphere: 4
Food: 5
Service: 5
Packed as usual for a Starbucks on a busy morning. They did get my order correct however.
Atmosphere: 5
Food: 5
Service: 5
Amazing location and customer service. I really appreciate them. ❤️
Atmosphere: 5
Food: 5
Service: 5
Inattentive service. Lackadaisical, self absorbed, not customer oriented service
Service: 2
Was my second drive thur the people actually spoke with the knowledge of the coffee talk to you with kindness you great place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very high waiting time
I always come to this Starbucks but I'm not going there anymore because the lady that took my order was in a rush and she had a bad attitude and she even made mistake on my order and when I went back again to fix my order she ignored me and another lady had to come and fix my order. I don't think she needs to be in the front and take the orders from the customers .Thanks
Service: 1
Drove through and ordered a medicine ball and as I was about to pay at the window I was told by the manager on shift that she took care of it for me such a kind and selfless gesture after a cruddy week of being sick..Good people still exist and they for sure work at this Starbucks ?
Atmosphere: 5
Food: 5
Service: 5
Hands down best experience ever…
Atmosphere: 5
Food: 5
Service: 5
The loveliest baristas ❤️ my daughter loved her "coffee" sm! Thank you guys?
Atmosphere: 5
Food: 5
Service: 5
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