Starbucks
11404 Gulf Fwy, Houston
(713) 518-1817
Recent Reviews
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I waited in the long line and the way the drive through is and my truck is long. I couldn't be next to the speaker so I couldn't order there. So I went to the window, and the guy said he couldn't take my order. So I had to leave. I will not be going back. Hello, Dutch brothers.
Waiting over 20 mins for three cars ahead of you to be served is absurd. Go elsewhere.
Service: 1
Went through the drive thru and ordered a iced shaken espresso. The drive thru line was pretty long but moved sufficiently fast. Order was made well
Food: 4
Service: 5
We paid for foam. Didn’t realize the drink was not acceptable until we got to our destination. I had a sick family member in the hospital, otherwise, I would have gone right back to show them the 0 star service they have at this location.
The best Starbucks I have ever gone to, excellent customer service and the drinks are made correctly each and every time!
Service: 5
Poor service
Too loud music not conducive for in place coffee.
Either they don’t have good training or they just don’t care at all on how drinks are made here. Never had a problem with other locations. Went on Wednesday and got a water down matcha drink with no honey to taste it was a bland bitter taste I believe they forgot to add it in. Went again Thursday to try again and it was even worse this time it was loaded with honey, with the honey drowned at the bottom of my cup. Tried giving them a second chance, I’m staying away from this location.
Atmosphere: 4
Food: 1
Service: 1
I walked in and was greeted by ALL the baristas. It’s been a while that I walked into a Starbucks and was greeted! Thank y’all for my wonderful drink and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Love the people that work there they're all great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stef is awesome. Best service ever. I am going to miss her when I return home to San Diego
Atmosphere: 5
Food: 5
Service: 5
This location is my absolute favorite!! They already know me by name and I love it here bcus they are fast and already know I but in bulk at a time so they get me in and out! Everyone is so sweet! 💖
Atmosphere: 5
Food: 5
Service: 5
Ordered ice black tea lemonade, when i got to the window I was handed a regular lemonade. Told them It was wrong and the girl said black tea was a seasonal item and was not available, which i thought was bs. Also another drink we had ordered was not made properly. Ended up passing another starbucks and was able to order an iced black tea lemonade.
Atmosphere: 1
Food: 1
Service: 1
Update.... I waited in drive-thru before getting my drink a total of 1 hour!!!! 1 HOUR just stuck unable to leave & go elsewhere. 1 HOUR in a drive-thru waiting!!! Instead of focusing on what your employees should wear, how about focusing on what's REALLY important SPEEDY SERVICE!!! If I was at work today, I'd be written up for going over my 1 hour lunch time. DO BETTER!!!
Service: 1
Waited over 30 minutes in the drive through line!!! And once you are in the line you can’t leave. Will not visit here again!
Atmosphere: 1
Food: 3
Service: 1
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