Starbucks
11404 Gulf Fwy, Houston
(713) 518-1817
Recent Reviews
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Staff are friendly and welcoming. Table, counters, floor kept clean as well for the restroom. This place has a long spacious table for eight. Which we found very useful. The food and drinks were done to our satisfaction. We will certainly visit again soon!
Atmosphere: 4
Food: 4
Service: 4
I always love Starbucks!
Atmosphere: 5
Food: 5
Service: 5
It took 13 minutes to get a strawberry matcha loaf slice and a Dubai chocolate bite, and the chocolate wasn’t even warm. For such a small order, the wait was unacceptable. In-store customers deserve the same efficiency as the drive-through. Very disappointing experience!
Atmosphere: 3
Service: 2
Everyone is so nice 🙂
Atmosphere: 5
Food: 5
Service: 5
I’m usually Not the type to Leave Reviews At All but today I made an Exemption for Dani I just left starbucks and I have never been given the BEST customer service till today Dani is so kind loving and wonderful and the way she promoted the drinks and explained each one was wonder i only went for one coffee and ended up leaving with 3 😂 she is truly Wonderful therefore Dani Thank You for making my night!! I will def be back Saturday while shes on shift!
Atmosphere: 5
Food: 5
Service: 5
I waited in the long line and the way the drive through is and my truck is long. I couldn't be next to the speaker so I couldn't order there. So I went to the window, and the guy said he couldn't take my order. So I had to leave. I will not be going back. Hello, Dutch brothers.
Waiting over 20 mins for three cars ahead of you to be served is absurd. Go elsewhere.
Service: 1
Went through the drive thru and ordered a iced shaken espresso. The drive thru line was pretty long but moved sufficiently fast. Order was made well
Food: 4
Service: 5
We paid for foam. Didn’t realize the drink was not acceptable until we got to our destination. I had a sick family member in the hospital, otherwise, I would have gone right back to show them the 0 star service they have at this location.
The best Starbucks I have ever gone to, excellent customer service and the drinks are made correctly each and every time!
Service: 5
Restaurantji Recommends
Poor service
Too loud music not conducive for in place coffee.
Either they don’t have good training or they just don’t care at all on how drinks are made here. Never had a problem with other locations. Went on Wednesday and got a water down matcha drink with no honey to taste it was a bland bitter taste I believe they forgot to add it in. Went again Thursday to try again and it was even worse this time it was loaded with honey, with the honey drowned at the bottom of my cup. Tried giving them a second chance, I’m staying away from this location.
Atmosphere: 4
Food: 1
Service: 1
I walked in and was greeted by ALL the baristas. It’s been a while that I walked into a Starbucks and was greeted! Thank y’all for my wonderful drink and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Love the people that work there they're all great
Atmosphere: 5
Food: 5
Service: 5
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