It's Starbucks. Wish the caramel frappes tasted more like caramel without being charged more but it's whatever
Atmosphere: 5
Food: 4
Service: 5
Sophia Morrow
My husband tried to surprise me for Valentine’s Day and I Got an iced matcha. They handed me the wrong drink, (some tan drink probably an iced mocha) they actually took the wrong drink back, wonder what they did with it??? Mind you the right drink was on the screen so I’m not sure how they got it wrong. Isn’t it policy to write something sweet for all orders yet my cup now??? Mine says nothing but I guess the ladies liked my hubby more… and it tastes like it has no sweetener. However the matcha looked like it was shaken properly however rare. There was no line so I don’t know what they were doing but I just thought it was weird. Maybe it’s the hotel next door idk but worst Starbucks really gone downhill unfortunately. My husband offered to take me to another one. This seems to be an ongoing trend. Even on special occasions Starbucks never fails at not being able to competently make an iced matcha. I make mine at home nowadays normally but even as a special treat avoid Starbucks altogether. They can’t even be sweet on Valentine’s Day 😪😭🥺
Atmosphere: 2
Food: 1
Service: 1
Lady Luck
Don't follow directions
Atmosphere: 4
Food: 2
Service: 2
Lu Sanchez
Update your hours of operation
Stefania Osorio
Terrible service. They say they close at 10:30 pm, I arrive at 9 pm and they close the door in my face. What a lack of respect they update their system and their staff!
Atmosphere: 1
Service: 1
Marlenii Jess
I have came here thru drive-thru like 3 times and no issues when I go personally but I usually order it thru uber eats because my job is nearby and they always give my order wrong to the uber eat driver like 9/10 times. Two of the uber drivers went back to get the right order and they were denied and told that is what was on the receipt which was a lie because on my uber orders it showed what I ordered and was charged. The drinks are either wrong, too sweet, halfway full or missing items which is the worst! They never put straws or napkins in either !
Food: 1
Service: 1
Katherine Vega
After reading the reviews I’ve realized why every other country calls Americans extremely entitled. It’s a shame really. Anyways, today I went through the drive thru and I ordered a simple caramel macchiato nothing extra just two extra shots of espresso. When they handed me my cup I realized that they wrote on the lid. It’s little messages like these that can easily make someone’s day. Thank you baristas! they don’t give you guys enough credit for everything that you have to put up with.
Courtney Myers
So judging by the Previous reviews, I definitely should have read before I purchased.
On my way to work at the site to stop by the closest Starbucks by my job. I received a bagel that was not toasted at all after asking.
Along with a chai tea with 80% ice.
$11 down the drain. Do better please. People work hard for their money
Listen to your customers, that’s the reason why you have job. Be proud and helpful.
Atmosphere: 4
Food: 1
Service: 3
Catalina Melchor
Worst service experience out of all the Starbucks I been to. I always order the exact same thing and my cup was literally half empty with the cold foam hardly there. When addressed they couldn’t do nothing about it they said and the 2 girls in the drive through seems to have the giggles disease that day.
Horrible service. Manager asked us to get out at 8:50pm. Website clearly says this location closes at 10pm. Blonde manager is the rudest Starbucks employee I ever seen
Food: 5
Farwa Saeed
On the website it clearly states this location stays open until 10pm but when we walked in at around 8:45pm, grabbed our drinks and sat down. This blonde lady who assisted us mentioned extremely rudely that they are closing at 9pm. Why advertising something else on the website?
Soo they made my coffee wrong, with an ingredient I specifically asked to be removed (bc it will make me sick), even though I've been coming here for years with little to no issue, and there is literally no way I can return during the remainder of my very short lunch break..but there is NO NUMBER LISTED to call and fix this???! What?! Not the first Starbucks I've had this issue with either... I used to work for Starbucks, I know things can be done better than this..
Service: 4
Darlene McCline
I was greeted as I walked in. I didn't get the barista's name that took my order. However, she was very helpful in suggesting a replacement for a Cold Brew with the Pairings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
Dangel Roque Aguilar
Excellent place, quality service and super delicious coffee... Loveeee!
It's Starbucks. Wish the caramel frappes tasted more like caramel without being charged more but it's whatever
Atmosphere: 5
Food: 4
Service: 5
My husband tried to surprise me for Valentine’s Day and I Got an iced matcha. They handed me the wrong drink, (some tan drink probably an iced mocha) they actually took the wrong drink back, wonder what they did with it??? Mind you the right drink was on the screen so I’m not sure how they got it wrong. Isn’t it policy to write something sweet for all orders yet my cup now??? Mine says nothing but I guess the ladies liked my hubby more… and it tastes like it has no sweetener. However the matcha looked like it was shaken properly however rare. There was no line so I don’t know what they were doing but I just thought it was weird. Maybe it’s the hotel next door idk but worst Starbucks really gone downhill unfortunately. My husband offered to take me to another one. This seems to be an ongoing trend. Even on special occasions Starbucks never fails at not being able to competently make an iced matcha. I make mine at home nowadays normally but even as a special treat avoid Starbucks altogether. They can’t even be sweet on Valentine’s Day 😪😭🥺
Atmosphere: 2
Food: 1
Service: 1
Don't follow directions
Atmosphere: 4
Food: 2
Service: 2
Update your hours of operation
Terrible service. They say they close at 10:30 pm, I arrive at 9 pm and they close the door in my face. What a lack of respect they update their system and their staff!
Atmosphere: 1
Service: 1
I have came here thru drive-thru like 3 times and no issues when I go personally but I usually order it thru uber eats because my job is nearby and they always give my order wrong to the uber eat driver like 9/10 times. Two of the uber drivers went back to get the right order and they were denied and told that is what was on the receipt which was a lie because on my uber orders it showed what I ordered and was charged. The drinks are either wrong, too sweet, halfway full or missing items which is the worst! They never put straws or napkins in either !
Food: 1
Service: 1
After reading the reviews I’ve realized why every other country calls Americans extremely entitled. It’s a shame really. Anyways, today I went through the drive thru and I ordered a simple caramel macchiato nothing extra just two extra shots of espresso. When they handed me my cup I realized that they wrote on the lid. It’s little messages like these that can easily make someone’s day. Thank you baristas! they don’t give you guys enough credit for everything that you have to put up with.
So judging by the Previous reviews, I definitely should have read before I purchased.
On my way to work at the site to stop by the closest Starbucks by my job. I received a bagel that was not toasted at all after asking.
Along with a chai tea with 80% ice.
$11 down the drain. Do better please. People work hard for their money
Listen to your customers, that’s the reason why you have job. Be proud and helpful.
Atmosphere: 4
Food: 1
Service: 3
Worst service experience out of all the Starbucks I been to. I always order the exact same thing and my cup was literally half empty with the cold foam hardly there. When addressed they couldn’t do nothing about it they said and the 2 girls in the drive through seems to have the giggles disease that day.
Service: 1
Gave me a watered down ice coffee
Food: 1
Restaurantji Recommends
Horrible service. Manager asked us to get out at 8:50pm. Website clearly says this location closes at 10pm. Blonde manager is the rudest Starbucks employee I ever seen
Food: 5
On the website it clearly states this location stays open until 10pm but when we walked in at around 8:45pm, grabbed our drinks and sat down. This blonde lady who assisted us mentioned extremely rudely that they are closing at 9pm. Why advertising something else on the website?
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Iced Lemon Loaf, Butter Croissant
Soo they made my coffee wrong, with an ingredient I specifically asked to be removed (bc it will make me sick), even though I've been coming here for years with little to no issue, and there is literally no way I can return during the remainder of my very short lunch break..but there is NO NUMBER LISTED to call and fix this???! What?!
Not the first Starbucks I've had this issue with either...
I used to work for Starbucks, I know things can be done better than this..
Service: 4
I was greeted as I walked in. I didn't get the barista's name that took my order. However, she was very helpful in suggesting a replacement for a Cold Brew with the Pairings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
Excellent place, quality service and super delicious coffee... Loveeee!
Atmosphere: 5
Food: 5
Service: 5
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