I have more than 5 coffees on the way to work but I make my stop right here because I love the attention that all the girls give me. They are really super attentive. Thank you for brightening up my morning. I love the notes you leave in my coffee and my bread. Blessings, girls. Keep doing your job as well as you have been doing. I congratulate you with love, a Venezuelan who greatly appreciates your attention.
Atmosphere: 5
Food: 5
Service: 5
Hector Cruz
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Mary
I ordered a Hot Mocha Tea, but I believe the milk was spoiled as I got sick after drinking it. It didn’t mix well and had a lot of chunks in it. Overall, the taste was terrible, and the customer service was very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Jessica Urias
Drive thru mobile order. employee was rude “next time wait before getting in line once you place order” if I order at the window it’s the same thing. There weren’t any cars in line. It saves time in understanding each other when placing the order. Didn’t get her name but she has the tight curly hair.
Food: 1
Sheri Kendall
I most always get the London Fog. I love using the app to pay. I think it's funny when I pull up to the place where you order and they already know it's me.🤣
Rie “Pigandpiano” Haan
I’m here to pick up all the time but this morning shift people are never ask me even I stood here few minuets. I don’t know because I’m Asian? Or because I’m Door Dash? . So rude . She asked everybody but me. Am I invisible??? I don’t like here to come at all .
Food: 5
Service: 1
Huma Afnan
It was great
Atmosphere: 5
Food: 5
Service: 5
Selah Cross
It took forever to get our stuff. There are maybe two other people also waiting for their stuff
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mango Dragon Fruit Strawberry and Kiwi Refresher
Thompson Family Fishing Adventures
Time 942am and just left fm1960 champions Starbuck... boy oh boy the girl working the window don't know her job and rude as ever... do your job...
Atmosphere: 5
Food: 1
Service: 1
Monica Frazier
I ordered a white chocolate mocha. Got to work and it was just black coffee
I have been coming here since they first open. In general, I have been going to Starbucks for many years. 7000+ star rewards on average. I have visited virtually all locations in Spring and The woodlands, many more in Houston, Austin, Dallas, Fort Worth, and many cities in the US and in other countries ( in Hong Kong, Thailand, England, France, Switzerland, etc. ) Since COVID, things have changed for the worse, particularly at this location. I believe because of the lack of strong leaderships and Post-Covid effects, there is much room to improve. The previous CEO had no clue about Starbucks. I hope Mr Niccol , the new CEO will be able to do what he said on CNBC. Recently, at this location, I asked a staff why the same drink and size of an iced shaken espresso costs more here than at another location 8 miles away. The staff had to call a manager, Ada , who was even more hostile and defensive in answering the question. Simply say, I am not sure, but I can find out for you would be sufficient.
Atmosphere: 3
Food: 3
Service: 1
Reyna Ramirez
Horrible service, my beggel took over 15 minutes to come out, it’s rediculous and I’m very patient person, but this was horrible.
Ashley Graf
Staff is friendly and professional. Place is really clean. Food and coffee are great! If there are any mistakes the staff is happy to correct them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, White Mocha Frappucino
SleepyJoonie 022518
Ordered in store for once and whoever took my order didn’t get my order right when i clearly said BLONDE VANILLA latte, she also didn’t repeat the order which is part of the issue…and the lady that was infront of me she also got her order wrong and had to remake it and then she didn’t even apologize or hand the drink to the customer..poor customer service she needs to be trained properly
I have more than 5 coffees on the way to work but I make my stop right here because I love the attention that all the girls give me. They are really super attentive. Thank you for brightening up my morning. I love the notes you leave in my coffee and my bread. Blessings, girls. Keep doing your job as well as you have been doing. I congratulate you with love, a Venezuelan who greatly appreciates your attention.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
I ordered a Hot Mocha Tea, but I believe the milk was spoiled as I got sick after drinking it. It didn’t mix well and had a lot of chunks in it. Overall, the taste was terrible, and the customer service was very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Drive thru mobile order. employee was rude “next time wait before getting in line once you place order” if I order at the window it’s the same thing. There weren’t any cars in line. It saves time in understanding each other when placing the order. Didn’t get her name but she has the tight curly hair.
Food: 1
I most always get the London Fog. I love using the app to pay. I think it's funny when I pull up to the place where you order and they already know it's me.🤣
I’m here to pick up all the time but this morning shift people are never ask me even I stood here few minuets. I don’t know because I’m Asian? Or because I’m Door Dash? . So rude . She asked everybody but me. Am I invisible??? I don’t like here to come at all .
Food: 5
Service: 1
It was great
Atmosphere: 5
Food: 5
Service: 5
It took forever to get our stuff. There are maybe two other people also waiting for their stuff
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mango Dragon Fruit Strawberry and Kiwi Refresher
Time 942am and just left fm1960 champions Starbuck... boy oh boy the girl working the window don't know her job and rude as ever... do your job...
Atmosphere: 5
Food: 1
Service: 1
I ordered a white chocolate mocha. Got to work and it was just black coffee
Restaurantji Recommends
I have been coming here since they first open. In general, I have been going to Starbucks for many years. 7000+ star rewards on average. I have visited virtually all locations in Spring and The woodlands, many more in Houston, Austin, Dallas, Fort Worth, and many cities in the US and in other countries ( in Hong Kong, Thailand, England, France, Switzerland, etc. )
Since COVID, things have changed for the worse, particularly at this location.
I believe because of the lack of strong leaderships and Post-Covid effects, there is much room to improve.
The previous CEO had no clue about Starbucks.
I hope Mr Niccol , the new CEO will be able to do what he said on CNBC.
Recently, at this location, I asked a staff why the same drink and size of an iced shaken espresso costs more here than at another location 8 miles away. The staff had to call a manager, Ada , who was even more hostile and defensive in answering the question. Simply say, I am not sure, but I can find out for you would be sufficient.
Atmosphere: 3
Food: 3
Service: 1
Horrible service, my beggel took over 15 minutes to come out, it’s rediculous and I’m very patient person, but this was horrible.
Staff is friendly and professional. Place is really clean. Food and coffee are great! If there are any mistakes the staff is happy to correct them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, White Mocha Frappucino
Ordered in store for once and whoever took my order didn’t get my order right when i clearly said BLONDE VANILLA latte, she also didn’t repeat the order which is part of the issue…and the lady that was infront of me she also got her order wrong and had to remake it and then she didn’t even apologize or hand the drink to the customer..poor customer service she needs to be trained properly
Atmosphere: 3
Food: 2
Service: 1
The food is very good
Atmosphere: 5
Food: 5
Service: 5
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