Mo is the greatest! I totally flubbed my coffee order this morning and was pressed for time rushing to my son’s game - that I was already running late to. Mo could sense my frustration & disappointment in my mistake. She wasted no time in kindly correcting my order and had me out the door in no time. Exceptional customer service! Thank you Mo!!
Service: 5
Chun Li
SHAME ON YOU STARBUCKS HIRE BETTER STAFF AND MAKE SURE THEY DON'T CALL PEOPLE NAMES LIKE DIKE! I DON'T UNDERSTAND HOW PEOPLE CAN BE SO RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
Crystal B
I’m happy they opened this location. It’s small but fast service & I appreciate that.
Atmosphere: 4
Food: 4
Service: 5
Randy Garcia
They must’ve hired a new lady because she was very rude and gives you attitude. I definitely try to keep my cool because I am on the clock and I definitely don’t have time to argue with anyone that is rude and disrespectful instead of helping me fix my drink she just gave attitude and then eventually fixed my drink, and then randomly another girl passed me my drinks, which was the original girl. That was the one who took my payment. I don’t know why they would switch keep the other girl that doesn’t talk really loud. She’s very soft spoken. She was nice Kinda. She didn’t really interact much but she wasn’t rude…… thank you for the drinks!!!! I hope she has a better day tomorrow!! Yes I did order a very kind of long complicated order. I guess five drinks was too much….
Atmosphere: 1
Food: 5
Service: 1
Anita Zaricor
Theres no place to sit.
᯽Mʀᴋ Z. Xú ᨏ
employees are friendly, but no seat here
Atmosphere: 3
Food: 3
Service: 3
A D Williams
April at Starbucks on Uvalde, really made my day. Recently I bumped into a car in front of me while ordering my Hot Grande Double-Dirty Chai. Luckily there was no damage done to the nice lady's car. Today I wanted to gift the nice lady a Starbucks gift card but couldn't figure out how. April was so kind, and was willing to take the time to help me. So often we ignore the kindness of strangers but not today. I think you should give April a raise or at least a couple days off with pay. Thanks April.
Atmosphere: 5
Food: 5
Service: 5
Maria Cortez
Like me some Starbucks
Atmosphere: 4
Food: 4
Service: 4
Chloë Nicolaas
Apparently correcting the barista and double checking your order upsets them… I’d rather that than an incorrect order and a waste of ingredients. I went via drive-thru.
Food: 5
Service: 2
Cherish Each Day
They made a really good coffee today🪄 Everyone was diligently working and there wasn't a frown in sight. Mngr Alenen was extremely kind. 🤩 Thank y'all. ✨
I write this not even 15 minutes after leaving because this truly was the best Starbucks experience of my life so far. And in a drive through no less, and want to do my part to ensure the credit goes to the amazing team of women working today. Despite the experience starting with being in a drive thru in the rain, I pull up to the window and was greeted by the sweetest, friendliest, and prettiest baristas I’ve ever had the pleasure of being served by. They asked me about my day, complimented my car, and offered me a drink that was intended to be discarded, whilst smiling and really giving the appearance that this is a team that likes working alongside each other. It felt like the standard by which any customer facing job should uphold, and they absolutely did. The drink (shaken espresso oatmilk with salted caramel foam) was made exactly how I’d asked for it. And even if it hadn’t been, the 5 minute experience at the window would’ve made it taste better anyways. A sincere thank you for an interaction that brightened my day and blessings on the team that took care of me, as well as blessings on the Starbucks location that just became my favorite to visit.
Atmosphere: 5
Food: 5
Service: 5
BB Me
Nowhere to sit (not a diner in) My single caramel ribbon crunch frappe took a very long time to make. (I don't know why)
Dora Cantu
I bought an extra hot Caramel Macchiato, and the people serving me almost always skip the caramel. The person serving me today didn't even put the sleeve on the cup because it was extra hot. She also didn't put the stopper in the cup and wouldn't give me my straw. I don't like the service here on Uvalde and East I-10. Houston
Atmosphere: 1
Food: 1
Service: 1
Nancy Mendoza
Their venti is not a venti anymore. Yesterday it was only half of the cup now it’s a little more but still less than a venti
Atmosphere: 5
Food: 3
Service: 4
LaLa Mixon
I didn’t catch their names, but the two young men that were closing on 5/31 had that best customer service and the drinks were amazing.
Mo is the greatest! I totally flubbed my coffee order this morning and was pressed for time rushing to my son’s game - that I was already running late to. Mo could sense my frustration & disappointment in my mistake. She wasted no time in kindly correcting my order and had me out the door in no time. Exceptional customer service! Thank you Mo!!
Service: 5
SHAME ON YOU STARBUCKS HIRE BETTER STAFF AND MAKE SURE THEY DON'T CALL PEOPLE NAMES LIKE DIKE! I DON'T UNDERSTAND HOW PEOPLE CAN BE SO RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
I’m happy they opened this location. It’s small but fast service & I appreciate that.
Atmosphere: 4
Food: 4
Service: 5
They must’ve hired a new lady because she was very rude and gives you attitude. I definitely try to keep my cool because I am on the clock and I definitely don’t have time to argue with anyone that is rude and disrespectful instead of helping me fix my drink she just gave attitude and then eventually fixed my drink, and then randomly another girl passed me my drinks, which was the original girl. That was the one who took my payment. I don’t know why they would switch keep the other girl that doesn’t talk really loud. She’s very soft spoken. She was nice Kinda. She didn’t really interact much but she wasn’t rude…… thank you for the drinks!!!! I hope she has a better day tomorrow!! Yes I did order a very kind of long complicated order. I guess five drinks was too much….
Atmosphere: 1
Food: 5
Service: 1
Theres no place to sit.
employees are friendly,
but no seat here
Atmosphere: 3
Food: 3
Service: 3
April at Starbucks on Uvalde, really made my day. Recently I bumped into a car in front of me while ordering my Hot Grande Double-Dirty Chai. Luckily there was no damage done to the nice lady's car. Today I wanted to gift the nice lady a Starbucks gift card but couldn't figure out how. April was so kind, and was willing to take the time to help me. So often we ignore the kindness of strangers but not today. I think you should give April a raise or at least a couple days off with pay. Thanks April.
Atmosphere: 5
Food: 5
Service: 5
Like me some Starbucks
Atmosphere: 4
Food: 4
Service: 4
Apparently correcting the barista and double checking your order upsets them… I’d rather that than an incorrect order and a waste of ingredients. I went via drive-thru.
Food: 5
Service: 2
They made a really good coffee today🪄 Everyone was diligently working and there wasn't a frown in sight. Mngr Alenen was extremely kind. 🤩 Thank y'all. ✨
Restaurantji Recommends
I write this not even 15 minutes after leaving because this truly was the best Starbucks experience of my life so far. And in a drive through no less, and want to do my part to ensure the credit goes to the amazing team of women working today. Despite the experience starting with being in a drive thru in the rain, I pull up to the window and was greeted by the sweetest, friendliest, and prettiest baristas I’ve ever had the pleasure of being served by. They asked me about my day, complimented my car, and offered me a drink that was intended to be discarded, whilst smiling and really giving the appearance that this is a team that likes working alongside each other. It felt like the standard by which any customer facing job should uphold, and they absolutely did. The drink (shaken espresso oatmilk with salted caramel foam) was made exactly how I’d asked for it. And even if it hadn’t been, the 5 minute experience at the window would’ve made it taste better anyways. A sincere thank you for an interaction that brightened my day and blessings on the team that took care of me, as well as blessings on the Starbucks location that just became my favorite to visit.
Atmosphere: 5
Food: 5
Service: 5
Nowhere to sit (not a diner in)
My single caramel ribbon crunch frappe took a very long time to make.
(I don't know why)
I bought an extra hot Caramel Macchiato, and the people serving me almost always skip the caramel. The person serving me today didn't even put the sleeve on the cup because it was extra hot. She also didn't put the stopper in the cup and wouldn't give me my straw. I don't like the service here on Uvalde and East I-10. Houston
Atmosphere: 1
Food: 1
Service: 1
Their venti is not a venti anymore. Yesterday it was only half of the cup now it’s a little more but still less than a venti
Atmosphere: 5
Food: 3
Service: 4
I didn’t catch their names, but the two young men that were closing on 5/31 had that best customer service and the drinks were amazing.
Atmosphere: 5
Food: 5
Service: 5
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