Ordered online and received notification that my order was ready when in fact it was not. Proceed to wait and they dispatched over ten orders and I’m not including the drive thru order that went out as well. I notified them of my order and was told they would get on it right away and they proceeded to make other drink except mine. Waited an additional ten minutes and decided to ask for a refund and left. Had to return because I was charged again instead of getting a refund. Never again will I return. Seams no one here is trained to deal with complaints they just look at you like you are the problem. My recommendation stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Lacey L
Happy Fall 🍁 y'all!!!! It's oat milk pecan latte season and I'm in love all over again. Thank you!!!!
Atmosphere: 3
Food: 5
Service: 5
Samantha Huerta
This place just keeps going down, there are two baristas/cashiers that are actually great here! But waiting 5mins at the drive thru, and your online order still not ready is insane, they get new people and it just went downhill... 😒 disappointing. And after not being ready this is how I received my order in the photo below...
Update... the people are friendlier, yes. But the service time longer, online orders still not ready when you get there.
Atmosphere: 3
Food: 4
Service: 1
Misty Garfias
They have the best cold and hot coffees so far
Atmosphere: 5
Food: 3
Service: 5
Bula Bakentoch
All good, I like the service.
Service: 5
Simran Patel
PLEASE STOP TRAINING YOUR EMPLOYEES TO FORCE PEOPLE TO BUY SOMETHING OR THEY CANT COME IN AND STUDY. I’d give 0 stars if I could
Martha rodriguez
I stood at the register for about five minutes before someone even acknowledged me. They were not busy. I was the only one in line. I thought maybe the person was in the back but It was the person right in front of me doing petty things. When she was done, she asked what I wanted to order. She wasn’t very hospitable. I would have ordered a baked good with my coffee, but there were gnats in the case.
Fab Ordonez
Sterile. They've removed patio tables and the padded area. It's just a coffee pick up place now. Waited 15 minutes for a coffee. Plain coffee... they claimed it was an order mix up. Idk... there is no reason left to go to this place. It's just expensive coffee pick up now.
Jediara
Slowwwwwwwww as could be very dirty and rude when they take your order..
Frankie Carrillo
Jasper and his team are killing it!!! Best service! Quick!! Friendly
This was the dirtiest Starbucks I have ever visited. There was trash on the floor and the tables, and the trash receptacle was overflowing as they had not been emptied. During my visit, there were three employees working. Yasmin, the female employee, was extremely unfriendly and unprofessional. Up on ordering, She did not greet me or thank me, and when I asked her if she could lower the volume of the music a little because it was very loud—since I was meeting a client—she did not accommodate my request and seemed bothered by it.
On a positive note, the two male employees were very friendly, which is why I rated the service two stars instead of one. I did text the manager at the time to report my experience, but unfortunately, I never received a reply. I will have to return to this Starbucks because of its location, but I do not recommend it.
Lili Rodriguez
I always order on the app and pick up at this location. Great and friendly service...super quick when you are running late and need some amazing wake up coffee :-D
Crystal Rodriguez
Awesome new Cup Inventory 🥤 👌 😎 🙌
Simsam
Stopped here on a random trip in need of coffee and bathroom break. Honestly expectations were low yet our visit here was one of the best Starbucks experiences we have ever had. Thanks to the staff here for doing a great job!
K P
This place is not at all recommended because I ordered drink an order worth 35 dollar and the didn’t delivered my coffee home I was ice caramel macchiato
Ordered online and received notification that my order was ready when in fact it was not. Proceed to wait and they dispatched over ten orders and I’m not including the drive thru order that went out as well. I notified them of my order and was told they would get on it right away and they proceeded to make other drink except mine. Waited an additional ten minutes and decided to ask for a refund and left. Had to return because I was charged again instead of getting a refund. Never again will I return. Seams no one here is trained to deal with complaints they just look at you like you are the problem. My recommendation stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Happy Fall 🍁 y'all!!!! It's oat milk pecan latte season and I'm in love all over again. Thank you!!!!
Atmosphere: 3
Food: 5
Service: 5
This place just keeps going down, there are two baristas/cashiers that are actually great here! But waiting 5mins at the drive thru, and your online order still not ready is insane, they get new people and it just went downhill... 😒 disappointing. And after not being ready this is how I received my order in the photo below...
Update... the people are friendlier, yes. But the service time longer, online orders still not ready when you get there.
Atmosphere: 3
Food: 4
Service: 1
They have the best cold and hot coffees so far
Atmosphere: 5
Food: 3
Service: 5
All good, I like the service.
Service: 5
PLEASE STOP TRAINING YOUR EMPLOYEES TO FORCE PEOPLE TO BUY SOMETHING OR THEY CANT COME IN AND STUDY. I’d give 0 stars if I could
I stood at the register for about five minutes before someone even acknowledged me. They were not busy. I was the only one in line. I thought maybe the person was in the back but It was the person right in front of me doing petty things. When she was done, she asked what I wanted to order. She wasn’t very hospitable. I would have ordered a baked good with my coffee, but there were gnats in the case.
Sterile. They've removed patio tables and the padded area. It's just a coffee pick up place now. Waited 15 minutes for a coffee. Plain coffee... they claimed it was an order mix up. Idk... there is no reason left to go to this place. It's just expensive coffee pick up now.
Slowwwwwwwww as could be very dirty and rude when they take your order..
Jasper and his team are killing it!!!
Best service! Quick!! Friendly
Restaurantji Recommends
This was the dirtiest Starbucks I have ever visited. There was trash on the floor and the tables, and the trash receptacle was overflowing as they had not been emptied. During my visit, there were three employees working. Yasmin, the female employee, was extremely unfriendly and unprofessional. Up on ordering, She did not greet me or thank me, and when I asked her if she could lower the volume of the music a little because it was very loud—since I was meeting a client—she did not accommodate my request and seemed bothered by it.
On a positive note, the two male employees were very friendly, which is why I rated the service two stars instead of one. I did text the manager at the time to report my experience, but unfortunately, I never received a reply. I will have to return to this Starbucks because of its location, but I do not recommend it.
I always order on the app and pick up at this location. Great and friendly service...super quick when you are running late and need some amazing wake up coffee :-D
Awesome new Cup Inventory 🥤 👌 😎 🙌
Stopped here on a random trip in need of coffee and bathroom break. Honestly expectations were low yet our visit here was one of the best Starbucks experiences we have ever had. Thanks to the staff here for doing a great job!
This place is not at all recommended because I ordered drink an order worth 35 dollar and the didn’t delivered my coffee home I was ice caramel macchiato
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