Starbucks
9602 S Main St, Houston
(713) 669-0688
Recent Reviews
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Great service
Atmosphere: 5
Food: 5
Service: 5
Service was at its BEST yesterday! Surely did make my day! It’s the littlest thing that can naw your day!
Atmosphere: 5
Food: 5
Service: 5
They have excellent service and the baristas make great drinks will become my new regular location to get Starbucks
Atmosphere: 5
Food: 5
Service: 5
Love this starbucks!!! i come very often and the staff is AMAZING!!! I know everyone by name!! Mrs. Jonnie, Brad, Nathan, Tran, Jocelyn, Gladys, Brianna, Kianna and Chavon make my day every time I go in to grab my morning Java!!
Atmosphere: 5
Food: 5
Service: 5
Staff is always really friendly.
Service: 5
The employee who began taking my order displayed a noticeable lack of patience. Her impatient demeanor, evident through her abrupt tone, made the start of the ordering process very uncomfortable. Thankfully, another member of the team stepped in to complete my transaction, and the rest of the experience was handled professionally.
Food: 5
Service: 2
The location is way to small, cars circling in line around the building, if you are parked you are blocked in by the cars waiting to place an order. Alot of homeless in the area. Staff is friendly and brew excellent libations, you need a larger location!!!
Atmosphere: 3
Food: 5
Service: 5
Such a great place to get my daily coffee! Kendra and her team are awesome!
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks morning drive thru in Houston…. 10 minutes per car , it’s slower than what a burger .. Do yourself a favor and avoid the headache and find another location.
Service: 1
⭐️⭐️⭐️⭐️⭐️ 5-Star Review
Kayleigh absolutely made my day at Starbucks! Her service was outstanding from start to finish. She has such a positive, welcoming vibe that completely lifts the whole store. The restroom was spotless, the atmosphere felt great, and you can tell she genuinely enjoys helping people.
What stood out even more is that the entire staff was incredibly friendly and welcoming. This is the kind of team that makes a store truly win—everyone working together with great energy and amazing customer service.
I’ll definitely be coming back. Honestly, I’d return just for Kaitlyn and the awesome staff. This location is a real standout!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had a lovely experience today! The drinks and service were wonderful. I was greeted by two charming gentlemen, one with a captivating Ghanaian accent and the other with a gorgeous, irresistible smile and impeccable manners. They made the atmosphere feel so warm and inviting. Starbucks, truly impressive staff!
Atmosphere: 5
Food: 5
Service: 5
Love this store the lady being rude below actually cussed out the employees on the floor which I don’t understand bc I had a fantastic experience. Some people are ridiculous but this team works so hard.
Atmosphere: 5
Food: 5
Service: 5
Waited at the Starbucks until 2 am for the holiday merch, specifically the bear cup. The store only showed two in stock but Kendra the store manager allowed Tyrese one of the workers to check out with the bear cups ahead of the customers who had been waiting in line for hours. Tyrese then proceeded to tell the customers that we should be happy that he didn’t take both of them. This Starbucks location consistently has rude drive thru service too and baristas who don’t care about your order and often get them wrong. Please avoid this location. Management, Kendra as well as the employees need a retraining in customer service etiquette.
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️
Best customer service ever! The baristas know their frequent patrons by name and greet everyone with such genuine warmth and enthusiasm. You can tell they truly love what they do, and their kindness makes every visit a joy. Highly recommend stopping by this Starbucks—it’s honestly the best experience ever!
Atmosphere: 5
Food: 5
Service: 5
Apparently making an ice shake and espresso is so very difficult that every time I get one I’m having to have it remade.
Atmosphere: 2
Food: 2
Service: 5
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