I was in town for the holidays and stopped by the morning of the downtown Houston Thanksgiving Parade. The store was at a capacity, with orders flowing in. I heard one Barista state they had over 100 multi-item orders in the queue. The wait time exceeded 30 mins but it was expected due to the other locations being closed for the holiday. The entire staff worked effortlessly to get our orders out. I watched team members check in on eachother and give eachother kudos. This was a well ran ship and I appreciate the professionalism and kind customer service. The store manager should be proud of this team!
Atmosphere: 5
Service: 5
Ash Love
I had a great experience at the café thanks to the excellent service provided by Chris. They were friendly, attentive, and very professional. My order was prepared quickly and exactly the way I wanted. Their positive attitude and warm hospitality made the visit even better. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Felipe Vega, Jr.
It was great to see the store manager there. Knew her growing up and she's always been a terrific person. She and her team are great.
Atmosphere: 5
Food: 5
Service: 5
Moe A
The staff here are always super nice and they make the drinks exactly how you ask. Even when it’s crowded, they keep things moving. Best Starbucks in downtown Houston for sure.
Atmosphere: 5
Food: 5
Service: 5
Dennis DenGod
Food: It's Starbucks.
Service: The baristas are on point in every aspect from customer service, to cleanliness, to Killin it in their craft and just be awesome all round.
Atmosphere: Don't know who, why or how but be it the aroma from coffee, or the baristas Killin it all round (😂) or the fact that Ol'school Mos Def was playing in the background. I found no issue with nothing.
Atmosphere: 5
Food: 5
Service: 5
Chenelle Stewart
Great service. The breakfast sandwich is ok but starbucks needs condiments. We need jelly with a breakfast sandwich.
Atmosphere: 4
Food: 3
Service: 4
Anneke Davis
Chris and crew were very nice
Service: 5
tammy hawkins
I love this Starbucks!🥰
Atmosphere: 5
Food: 5
Service: 5
Kumi Ko
Wonderful staff and service. 🥹💕
(Heads up for others: there's no seating or bathroom access)
Atmosphere: 5
Food: 5
Service: 5
R.
Ordered three drinks. One was completely wrong. It was not a hot mocha as I had asked for. They gave me a cold drink. The other drink had the wrong lid, so it kept coming off. Then, I stepped out for two seconds, and they locked the door with my young teenagers inside without warning. I didn't realize they were about to close until I looked them up afterward, but it was made clear they weren't happy with us being there. No one hardly spoke to us. I didn't see or overlooked posted hours, or I wouldn't have spent my money there and left them alone.
I was in town for the holidays and stopped by the morning of the downtown Houston Thanksgiving Parade. The store was at a capacity, with orders flowing in. I heard one Barista state they had over 100 multi-item orders in the queue. The wait time exceeded 30 mins but it was expected due to the other locations being closed for the holiday. The entire staff worked effortlessly to get our orders out. I watched team members check in on eachother and give eachother kudos. This was a well ran ship and I appreciate the professionalism and kind customer service. The store manager should be proud of this team!
Atmosphere: 5
Service: 5
I had a great experience at the café thanks to the excellent service provided by Chris. They were friendly, attentive, and very professional. My order was prepared quickly and exactly the way I wanted. Their positive attitude and warm hospitality made the visit even better. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
It was great to see the store manager there. Knew her growing up and she's always been a terrific person. She and her team are great.
Atmosphere: 5
Food: 5
Service: 5
The staff here are always super nice and they make the drinks exactly how you ask. Even when it’s crowded, they keep things moving. Best Starbucks in downtown Houston for sure.
Atmosphere: 5
Food: 5
Service: 5
Food: It's Starbucks.
Service: The baristas are on point in every aspect from customer service, to cleanliness, to Killin it in their craft and just be awesome all round.
Atmosphere: Don't know who, why or how but be it the aroma from coffee, or the baristas Killin it all round (😂) or the fact that Ol'school Mos Def was playing in the background. I found no issue with nothing.
Atmosphere: 5
Food: 5
Service: 5
Great service. The breakfast sandwich is ok but starbucks needs condiments. We need jelly with a breakfast sandwich.
Atmosphere: 4
Food: 3
Service: 4
Chris and crew were very nice
Service: 5
I love this Starbucks!🥰
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff and service. 🥹💕
(Heads up for others: there's no seating or bathroom access)
Atmosphere: 5
Food: 5
Service: 5
Ordered three drinks. One was completely wrong. It was not a hot mocha as I had asked for. They gave me a cold drink. The other drink had the wrong lid, so it kept coming off. Then, I stepped out for two seconds, and they locked the door with my young teenagers inside without warning. I didn't realize they were about to close until I looked them up afterward, but it was made clear they weren't happy with us being there. No one hardly spoke to us. I didn't see or overlooked posted hours, or I wouldn't have spent my money there and left them alone.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I feel like throwing up. I look down and realize this was in my food. What is THIS!!?????
Atmosphere: 4
Food: 1
Service: 5
Whipped Cream Topping
Atmosphere: 5
Food: 5
Service: 5
Very quick service
Atmosphere: 4
Food: 5
Service: 5
Ordered on door dash. 99% milk/foam and a small bit of diluted espresso.
Super slowly workers
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