I waited in the line fir 25 minutes to order my coffee,,, and 15 minutes to get it. Why don’t you just hire more people. This is my last time
Service: 1
Dr. Edgardo M. Gonzalez Pereyra
Great day for a quick fix!
Atmosphere: 5
Food: 5
Service: 5
jeann
This Starbucks is by far the worst, because their staff and management completely disregards customer service, they are very rude and unwelcoming. They give you what they want, and refuse to fix it. Then argue with you
Atmosphere: 5
Food: 1
Service: 1
Jasmine Ramirez
Worst Starbucks customer service EVER. No matter what time you go, even if there’s a shift change, you’re greeted with attitude and people that don’t know their own menu. Embarrassing to say I ever worked for the same company. Don’t know who does the hiring or training (since I asked for a manager and was given the answer of “they’re not here” without even giving eye contact or a second thought, I’m assuming they were one of the people giving attitude as well or they don’t have anyone that wants to take accountability) but that person needs to either go to training themselves or hire a whole new team.
Tatiana Gorbacheva
Very slow workers, not so good hot chocolate. They need to learn how to make drinks. Very slow.
Went here to use my laptop , ordered shaken brown sugar espresso and it was made wonderfully ! My boyfriend got a macchiato and enjoyed his as well!
Atmosphere: 5
Food: 5
Service: 4
Joaquin Arellano
Beautiful location, but you have a line and a wait time of 40 minutes for an expensive drink. 4 employees doing everything with long lines. Do better starbucks. Hire more people. Time 8pm
Atmosphere: 3
Food: 4
Service: 1
Seema Panjwani
This is supposed to be Mocha that is as light as just milk. Such terrible service. Poor training or just not goving a f for what the order is.
Food: 1
Service: 1
John Smith
This is supposed to be Mocha that is as light as just milk. Such terrible service. Poor training or just not goving a f for what the order is.
Its a mall location Starbucks so gets backed up at times. Good though overall, and I really enjoy the service at this location. Jennifer is my favorite barista I have ever had at any Starbucks! She is always smiling, working hard, showing positive energy + she makes a great coffee!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pike Place Roast, Spinach Feta & Egg White Wrap
Rubi Patino
The young person with a maroon beanie and bleach hair keep touching there hair and face without washing there hands and making drinks do they charge for uniform? That person was not the only one without a uniform hat or hairnet.The manager or whoever in charge is not properly trained or organized enough
Atmosphere: 1
Food: 1
Service: 2
Barbara Lopez
Thank you Lui my green tea matcha was perfectYour service was much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Rachel G
Ms. Porter and Evelyn are always the sweetest !! I love this Starbucks :) Everyone at MH loves this place and especially everyone in the pharmacy dept !
I waited in the line fir 25 minutes to order my coffee,,, and 15 minutes to get it. Why don’t you just hire more people. This is my last time
Service: 1
Great day for a quick fix!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is by far the worst, because their staff and management completely disregards customer service, they are very rude and unwelcoming. They give you what they want, and refuse to fix it. Then argue with you
Atmosphere: 5
Food: 1
Service: 1
Worst Starbucks customer service EVER. No matter what time you go, even if there’s a shift change, you’re greeted with attitude and people that don’t know their own menu. Embarrassing to say I ever worked for the same company. Don’t know who does the hiring or training (since I asked for a manager and was given the answer of “they’re not here” without even giving eye contact or a second thought, I’m assuming they were one of the people giving attitude as well or they don’t have anyone that wants to take accountability) but that person needs to either go to training themselves or hire a whole new team.
Very slow workers, not so good hot chocolate. They need to learn how to make drinks. Very slow.
Atmosphere: 1
Food: 1
Service: 1
Awesome place!
Kid-friendliness: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Summer-Berry Starbucks Refreshers
Went here to use my laptop , ordered shaken brown sugar espresso and it was made wonderfully ! My boyfriend got a macchiato and enjoyed his as well!
Atmosphere: 5
Food: 5
Service: 4
Beautiful location, but you have a line and a wait time of 40 minutes for an expensive drink. 4 employees doing everything with long lines. Do better starbucks. Hire more people. Time 8pm
Atmosphere: 3
Food: 4
Service: 1
This is supposed to be Mocha that is as light as just milk. Such terrible service. Poor training or just not goving a f for what the order is.
Food: 1
Service: 1
This is supposed to be Mocha that is as light as just milk. Such terrible service. Poor training or just not goving a f for what the order is.
Food: 1
Service: 1
Restaurantji Recommends
Its a mall location Starbucks so gets backed up at times. Good though overall, and I really enjoy the service at this location. Jennifer is my favorite barista I have ever had at any Starbucks! She is always smiling, working hard, showing positive energy + she makes a great coffee!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pike Place Roast, Spinach Feta & Egg White Wrap
The young person with a maroon beanie and bleach hair keep touching there hair and face without washing there hands and making drinks do they charge for uniform? That person was not the only one without a uniform hat or hairnet.The manager or whoever in charge is not properly trained or organized enough
Atmosphere: 1
Food: 1
Service: 2
Thank you Lui my green tea matcha was perfectYour service was much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Ms. Porter and Evelyn are always the sweetest !! I love this Starbucks :) Everyone at MH loves this place and especially everyone in the pharmacy dept !
Bad customer service
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