Starbucks

984 Gessner Rd, Houston
(713) 300-0227

Recent Reviews

karla perez

They close super early. Not even 8. They should hire better employees.

Jacky Guerro

Went just this morning, they had a sample of a passion fruit and peach drink that tasted so good and refreshing. The two girls working were very nice. I was surprised that one of them had just come up with the drink! Definitely going back to order it next time. I'd already ordered my drink or I would have bought it.

Atmosphere: 5

Food: 5

Service: 5

cindy barcillano

Worst customer service ever. I went today to get a cup of water for my daughter. The guy told me to wait in line(take note- a very long line). Just for a cup of water! And I am 8.5 months pregnant. He wanted me to stand in line for that long.And I had been a loyal customer. I go to Starbucks everyday morning and evening. I hate it. No consideration at all.

Service: 1

Stephanie L. G. Moya

Fast and good service ! ?Kid-friendliness: They are nice ?

Atmosphere: 5

Food: 5

Service: 5

Yorelvi Audia

Excellent I am a regular customer of theirs I recommend

Atmosphere: 5

Food: 5

Service: 4

Angela Salgado Avila Y Familia

Little staff for such a busy place, I touch that will be a lot online and because of my drink...it tasted a lot like milk and little flavor of mint and chocolate ?. ??

Carolina Farkash

I went today around 3:30 pm to this location. The worst customer service ever ! There were only 2 employees, one of them seemed nice and new but the lady was very rude . No hello,she asked me” what do you want“ not even came to the counter to take the order in front of me , I literally felt like I had to be really loud so she could hear me from distance .the rest of my 5 minutes there were terrible, she had a really bad attitude when I asked her if she could re make my drink because the one I got originally was extremely sweet ( like any of the 300 other mocha frapps that I have gotten in the past from other starbucks locations) she said that her name was Luna.today was indeed the 1st time that I had to request my drink to be re-made. I dislike to do that but I really was looking forward to enjoy my frozen coffee and she totally ruined it .

Diamond Williams

I went here today and ordered 2 drinks and food, I asked the young lady for the 2 cup holder and she declined by saying I can’t because because they cost like $5 bucks but you can get the 4 one from there. Why would I need the 4 cup holder and why do you have the 2 if a paying customer can’t get it.

Jay T.

Great service, would come back again. This location is inside the target connected to memorial city mall.

H.m Shah

I was the only one on the line and the lady on the cashier was talking to her friend about a Shelly thing and left me waiting for nearly 3 minute then I told her I am ready mam she said just a minute and continue talking and ignoring me ,, I wait for another two minute then I left,, if she was busy I can wait but it was impolite to ignore me that way

Ann

My family and I came to this Starbucks on Saturday so 3 women were working at the other side of the counter, our coffees were served completely opposite of what we ordered coffee was cold not hot we order hot coffees, when we asked the black lady at the other side of the counter, she was rude unprofessional the Hispanic lady was just laughing at Us, who employed this people? to work on a customer service job?, may be this people working in this place don't know better for lock of educationbut the managers that hired them should know better then putting people with attitudes that don't know the difference between a job and personal problems, because obviously they bring there own problems at work.

Ana

My family and I came to this Starbucks on Saturday so 3 women were working at the other side of the counter, our coffees were served completely opposite of what we ordered coffee was cold not hot we order hot coffees, when we asked the black lady at the other side of the counter, she was rude unprofessional the Hispanic lady was just laughing at Us, who employed this people? to work on a customer service job?, may be this people working in this place don't know better for lock of educationbut the managers that hired them should know better then putting people with attitudes that don't know the difference between a job and personal problems, because obviously they bring there own problems at work.

Nick Dees

I prefer Target over Walmart.

Jacob Anderson

Out of coffee??? Wow its only 9:45am 12-27-21

Fox E.

Not to be confused with Tsarbucks, which is Russian. I found out the Starbucks in Target isn't a real Starbucks and is run by Target, and they don't give the pay or the same benefits and so on, and that kind of annoyed me so I decided that I would stick to the regular standalone locations in future if possible... but having said that the people here are pretty friendly. So I added a star for that. The other review about the people here not being trained by Starbucks doesn't surprise me at all based on what I found out from the horse's mouth, although no horses work here.

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