If you want the slowest service in Houston, come to the Woodway location. I’ve come here three times- and ALL three times, I swear the service gets slower and slower. Today, while one barista was working on someone else’s order, the other one, who saw me waiting said to me they’d be right with me. Fine, no problem. But while the one guy started working on the order he just took, the other one went over off to the side to chat with someone about The Weekend concert this weekend. The barista that was working had to tell her to come take my order. I thought the other two times were just flukes. Nope, it’s this place.
Jaina La Reina
Such a warm and welcoming spot! The service is always friendly, and the drinks are absolutely delicious. The ham and Swiss croissant is really good, perfect for a quick breakfast or snack. Highly recommend stopping in!
Atmosphere: 5
Food: 5
Service: 5
AnSundria brooks
I want to brag on the morning shift . Thankyou for the good customer service& hospitality! It was 6am& the crew Greeted me & also said goodbye with great attitudes! It doesn’t go unnoticed. Glad I started my day off here.
Atmosphere: 5
Food: 5
Service: 5
myla smith
I usually never leave reviews but I’m blown away by the insanely amazing customer service !!
Atmosphere: 5
Food: 5
Service: 5
Andylecas2209 Lemosramirez
I ordered a drink to take away, when I started drinking it I found waste from the poorly washed machine, it was a very disgusting experience.
Food: 1
Service: 1
E.J. Williams
The team here is first-class!
Atmosphere: 5
Service: 5
Erin Galicki
Great spot to catch up on work and not too crowded. Shout out to the barista that left me a kind message on my chai this morning, it made my day! ✨
Taylor Fluitt
Love the unique furniture and seating at this location. What stole the show was the awesome service provided by JJ. As I sit here waiting for my beverage, he transcended casual service, and made me feel very welcome. I ask that Starbucks invest in him!
Debra O
Handicap table is usual occupied by able bodied. Management does nothing to insure the table is available for handicapped people. Today the district manager and store manager occupied it for over a hour chatting.
Jeffrey N
$1,551.25 - is what I spend each year from my daily $4.25 medium iced coffee.
I don’t usually go to this particular store but I got my iced coffee. Finished it in the store within minutes. Went to get a refill like I have always done for 30 years. The stupid girl says “oh we only do refills if you get it in a to-stay cup. So sorry can’t do it.” Obviously, she just rang me up minutes before.
You know what the proper answer is to someone that patronizes sbux sone $2,000 a year for decades, “I am sorry but the company instituted a new policy where to get a refill you must use a to-stay cup. I will do it today but keep that in mind for future visits. The reason for the change is sbux has recently implemented a plan to win back customers by offering exceptional customer service.”
I patronize Starbucks literally every single day and no other store has told me of this “rule” and I continue doing as I do, get a grande iced coffee and then a refill. Only this stupid Woodway store offers the rudeness to customers.
The staff was great and warrent a 5 star review. However....
...WHO designed the interior here?
It was difficult to sit and enjoy my coffee because mobile orders need to walk through the entire shop to the pickup counter and stand awkwardly among patrons in the work area. The front right corner could easily be used for pickups instead of selling mugs.
Atmosphere: 2
Food: 5
Service: 5
Fabio VALDES BECERRA
Excellent for a few minutes to enjoy a deli coffee with cheese danis
Atmosphere: 5
Food: 5
Service: 5
Lorraine
Atmosphere is good, quality good, but the parking at this location is only for compact cars or you'll have a long walk
If you want the slowest service in Houston, come to the Woodway location. I’ve come here three times- and ALL three times, I swear the service gets slower and slower. Today, while one barista was working on someone else’s order, the other one, who saw me waiting said to me they’d be right with me. Fine, no problem. But while the one guy started working on the order he just took, the other one went over off to the side to chat with someone about The Weekend concert this weekend. The barista that was working had to tell her to come take my order. I thought the other two times were just flukes. Nope, it’s this place.
Such a warm and welcoming spot! The service is always friendly, and the drinks are absolutely delicious. The ham and Swiss croissant is really good, perfect for a quick breakfast or snack. Highly recommend stopping in!
Atmosphere: 5
Food: 5
Service: 5
I want to brag on the morning shift . Thankyou for the good customer service& hospitality!
It was 6am& the crew Greeted me & also said goodbye with great attitudes! It doesn’t go unnoticed. Glad I started my day off here.
Atmosphere: 5
Food: 5
Service: 5
I usually never leave reviews but I’m blown away by the insanely amazing customer service !!
Atmosphere: 5
Food: 5
Service: 5
I ordered a drink to take away, when I started drinking it I found waste from the poorly washed machine, it was a very disgusting experience.
Food: 1
Service: 1
The team here is first-class!
Atmosphere: 5
Service: 5
Great spot to catch up on work and not too crowded. Shout out to the barista that left me a kind message on my chai this morning, it made my day! ✨
Love the unique furniture and seating at this location. What stole the show was the awesome service provided by JJ. As I sit here waiting for my beverage, he transcended casual service, and made me feel very welcome. I ask that Starbucks invest in him!
Handicap table is usual occupied by able bodied. Management does nothing to insure the table is available for handicapped people. Today the district manager and store manager occupied it for over a hour chatting.
$1,551.25 - is what I spend each year from my daily $4.25 medium iced coffee.
I don’t usually go to this particular store but I got my iced coffee. Finished it in the store within minutes. Went to get a refill like I have always done for 30 years. The stupid girl says “oh we only do refills if you get it in a to-stay cup. So sorry can’t do it.” Obviously, she just rang me up minutes before.
You know what the proper answer is to someone that patronizes sbux sone $2,000 a year for decades, “I am sorry but the company instituted a new policy where to get a refill you must use a to-stay cup. I will do it today but keep that in mind for future visits. The reason for the change is sbux has recently implemented a plan to win back customers by offering exceptional customer service.”
I patronize Starbucks literally every single day and no other store has told me of this “rule” and I continue doing as I do, get a grande iced coffee and then a refill. Only this stupid Woodway store offers the rudeness to customers.
Restaurantji Recommends
Sunshine in every sip! ☀️ Cute message!
The staff was great and warrent a 5 star review. However....
...WHO designed the interior here?
It was difficult to sit and enjoy my coffee because mobile orders need to walk through the entire shop to the pickup counter and stand awkwardly among patrons in the work area. The front right corner could easily be used for pickups instead of selling mugs.
Atmosphere: 2
Food: 5
Service: 5
Excellent for a few minutes to enjoy a deli coffee with cheese danis
Atmosphere: 5
Food: 5
Service: 5
Atmosphere is good, quality good, but the parking at this location is only for compact cars or you'll have a long walk
Atmosphere: 5
JJ is so phenomenal, literally in love with him.
Atmosphere: 5
Food: 5
Service: 5
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