Starbucks
12035 Northwest Fwy, Houston
(281) 743-6738
Recent Reviews
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Ordered a coffee with milk 15 minutes ahead, still waited 30+ minutes (total of >45 minutes) at the shop, and after I leave with my drink, I find the order is completely wrong.
Went back an hour later, and while they did remake the drink (that's why they get any stars at all), I had to beg for a refund. They know that, by company policy, you're due a refund and remake after the screw up a drink; but they're hoping you don't know that, so they make you ask .
Miserable, cheap, and lazy. Do better.
For staff: If you're carrying water for an AH, YTA now
Service: 2
CUSTOMER SERVICE WAS GREAT
Atmosphere: 5
Food: 4
Service: 5
worst place tknhave a store. Drive thru blocks traffic constantly, there 18 wheelers make getting coffe impossible and you cant get in and out of shoppijg center. This starbucks is a hazard
Atmosphere: 1
Service: 1
Extremely fast service!!! Couldn't believe how fast the line was....as soon as I ordered I was literally pulling up to the window, payed and my drink was already ready!!! I got the Salted Caramel Cold Brew! Delicious as always....job well done Starbucks!
Atmosphere: 5
Food: 5
Service: 5
They mess my order up and give me free coffees
Atmosphere: 5
Food: 5
Service: 5
This is the best Starbucks ever! I come here once a week and the baristas are always so friendly. Drinks are always well made and the facility & bathrooms are clean.
Atmosphere: 5
Food: 5
Service: 5
DK was amazing, she helped me with an order I was having issues with and went above and beyond. Thank you my mom appreciated it
Atmosphere: 5
Food: 5
Service: 5
Not good service and got my order wrong.
Food: 1
The employees are very helpful and friendly. I always do a pick up online order and wow!!! They are fast and accurate! Honestly 10/10 good job
Atmosphere: 5
Food: 5
Service: 5
Went in as a customer me my partner automatically assumed we was just gonna use WiFi without buying something like dude give us a chance to get through door weirdo
Restaurantji Recommends
I just bought double smoked bacon sandwich about 10 mins ago, not a slice of bacon in it, I’ve never seen such before. I also made videos
Atmosphere: 5
Food: 1
I kid you not the volume that they had Christmas music blasting on the speaker (to the point where I couldn’t hear someone next to me) should be considered a form of medieval torture
This location might be my new favorite in the area. I highly recommend asking for DK if you’re looking for the perfect frap!! I will absolutely be back for more!
Atmosphere: 5
Food: 5
Service: 5
Starbuck's food just isn't very good. Neither is their coffee. Mayabe it's just me but I don't see the attraction. They only reason I came in was I had gift cards to spend. The service was great, though. The employees were friendly and helpful.
Atmosphere: 4
Food: 2
Service: 4
Rose and Diana are the best here! Super sweet and mazing customer service and always on point with my order. Keep up the great customer service
Atmosphere: 5
Food: 5
Service: 5
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