Starbucks

12035 Northwest Fwy, Houston
(281) 743-6738

Recent Reviews

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Josh B

Ordered a coffee with milk 15 minutes ahead, still waited 30+ minutes (total of >45 minutes) at the shop, and after I leave with my drink, I find the order is completely wrong.

Went back an hour later, and while they did remake the drink (that's why they get any stars at all), I had to beg for a refund. They know that, by company policy, you're due a refund and remake after the screw up a drink; but they're hoping you don't know that, so they make you ask .

Miserable, cheap, and lazy. Do better.

For staff: If you're carrying water for an AH, YTA now

Service: 2

Gemini Woody

CUSTOMER SERVICE WAS GREAT

Atmosphere: 5

Food: 4

Service: 5

Jodie Williams

worst place tknhave a store. Drive thru blocks traffic constantly, there 18 wheelers make getting coffe impossible and you cant get in and out of shoppijg center. This starbucks is a hazard

Atmosphere: 1

Service: 1

Mary Claycomb

Extremely fast service!!! Couldn't believe how fast the line was....as soon as I ordered I was literally pulling up to the window, payed and my drink was already ready!!! I got the Salted Caramel Cold Brew! Delicious as always....job well done Starbucks!

Atmosphere: 5

Food: 5

Service: 5

ERICK RAMOS

They mess my order up and give me free coffees

Atmosphere: 5

Food: 5

Service: 5

Anna Oak-Ley

This is the best Starbucks ever! I come here once a week and the baristas are always so friendly. Drinks are always well made and the facility & bathrooms are clean.

Atmosphere: 5

Food: 5

Service: 5

Jakelin Gonzalez

DK was amazing, she helped me with an order I was having issues with and went above and beyond. Thank you my mom appreciated it

Atmosphere: 5

Food: 5

Service: 5

D Lo

Not good service and got my order wrong.

Food: 1

Sam Weston

The employees are very helpful and friendly. I always do a pick up online order and wow!!! They are fast and accurate! Honestly 10/10 good job

Atmosphere: 5

Food: 5

Service: 5

RICK GRAHAM

Went in as a customer me my partner automatically assumed we was just gonna use WiFi without buying something like dude give us a chance to get through door weirdo

Gerald

I just bought double smoked bacon sandwich about 10 mins ago, not a slice of bacon in it, I’ve never seen such before. I also made videos

Atmosphere: 5

Food: 1

Anna Garcia

I kid you not the volume that they had Christmas music blasting on the speaker (to the point where I couldn’t hear someone next to me) should be considered a form of medieval torture

Jackie Torrance

This location might be my new favorite in the area. I highly recommend asking for DK if you’re looking for the perfect frap!! I will absolutely be back for more!

Atmosphere: 5

Food: 5

Service: 5

Richard Solberg

Starbuck's food just isn't very good. Neither is their coffee. Mayabe it's just me but I don't see the attraction. They only reason I came in was I had gift cards to spend. The service was great, though. The employees were friendly and helpful.

Atmosphere: 4

Food: 2

Service: 4

Jenn

Rose and Diana are the best here! Super sweet and mazing customer service and always on point with my order. Keep up the great customer service

Atmosphere: 5

Food: 5

Service: 5

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