Super slow service. 15 minutes waiting for a drink and the store was empty… Then my drink was ready but they didn’t handed to me. And several times the have been rude to me…
Atmosphere: 2
Food: 3
Service: 1
Andre Duffy
Always make great coffee and have great energy on the guys
I went to try to buy coffee with pistachio milk and they gave me something else, I tried to talk but they blocked my window...
Atmosphere: 2
Food: 2
Service: 1
K J
EXTREMELY LOUD music. Like to loud. Maybe the staff think they're in a club. Ridiculous. You can't even hear your own thoughts.
Atmosphere: 1
Service: 3
Kayla Cooley
Able to get my coffee quick for a mid day
Atmosphere: 5
Food: 5
Service: 5
Alma Menjivar
I went this morning and ordered 2 coffees and received the wrong order. I had already arrived to my job and had to leave to go get the correct order. I understand mistakes happen, what made me upset was when I arrived back, the young girl at the window, the first thing she asked was if I had already drank the coffees. Of course I hadn’t it wasn’t what I ordered. The label was incorrect so I knew it wasn’t even mine & I paid for extra espresso shots so no I didn’t drink a blonde coffee. Anyways this could have been handled more professionally and nicely. I buy coffee daily and never have experience such an awful service.
Atmosphere: 1
Food: 3
Service: 1
paul hernandez
Very unimpressed! Hardly any tables at this location, only 4. Could have had 7 or 8 more tables with the extra room they have. Regular Pikes Place coffee wasn’t even ready. All coffee containers were blinking. Waited longer for banana loaf over the coffee. I used to manage a Starbucks and haven’t been back in a while. I think now I know why. Someone from the home office needs to visit this store and improve the service as well as the seating area. Standards sure have fallen.
Atmosphere: 1
Food: 3
Service: 1
Oluwademilade Ogunlade
Their current manager is encouraging a predatory and dishonest practice. Drinks are supposed to be 50% off every Thursday 12-6 in December. The manger is requiring people to purchase 2 drinks to take advantage. Terrible like their politics. Done buying from them.
Tammy
UPDATED my 1 Star: I went back for replacement drinks. Then discovered why this happened. The AC is out. So they have a huge industrial fan blowing right next to tge order taker. I couldn't hear myself think in there. My drinks were remade. Much quicker, I might add. One had peppermint, one didn't. But at least it is white chocolate, which is important to me, because I am allergic to milk and dark chocolate. Owner needs to do maintenance on this building to support employee success.Original review:Grande white peppermint mocha in a venti cup with extra whip. Took them 10 minutes to make 2 of them. I get to work and they are chocolate mocha. I'm allergic to chocolate. I tried to call 4x, so they could have a correction ready for me... (so I don't miss even more work) and the # is busy)
Atmosphere: 2
Service: 3
Chino Sweet
They take a long time to take an order at the drive thru. I stayed in the line for 15
Terrible all around. Got yelled at by the girl in the drive through. They will switch/sub out your order without telling. Don’t go here
BETUL ERDEM
It was 7:45 and was still closed on Saturday but the website mentions it is open. And the last time I was here for a fast breakfast, there were not many option.Vegetarian options: Impossible breakfast
Atmosphere: 4
Food: 3
Service: 3
Meno AH
Haven’t been here in a very long time. And of course as usual staff won’t give their best to customers. I don’t understand why the lady in the drive thru gave me hard time charging me!! She asked what I’m paying with I said cash and handle her the $50 she said I don’t have change and then she asked if I have apply pay or bank card !! yes I do and I wanna pay cash!!! What is her problem??? well my order is $6 and I have 5 dollars and some quarters do u want it? I said. She refused then asked me to handle her the $50 again and she charged me.. okay??? Well since u got some cash in there why did u act u guys don’t accept cash!! SMH please hire adults not teenagers and btw the pink drink was awful
Service: 1
amir tabai
Very badOn customer serviceSome of the staff had bad behavior !!They didn’t like to see customers come inside.No smiles.They refused to give me refill!!I will never go back there again!!!Company need to do something for this location!!Very very very disappointed!!!
Service: 1
Maria Martinez
The lady of the drive thru gave us a very, very bad attitude she was asked for an order and she gave us something that we didn’t ask for when we told her that the order was wrong she was upset bad costumer
Super slow service. 15 minutes waiting for a drink and the store was empty… Then my drink was ready but they didn’t handed to me. And several times the have been rude to me…
Atmosphere: 2
Food: 3
Service: 1
Always make great coffee and have great energy on the guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pour Over, Guatemala Antigua, Java Chips, Impossible Breakfast Sandwich, Chocolate Chip, Strawberry Creme FRAP with Extra, Classic Coffee Cake, Cookie, Chicken Caprese Sandwich Lunch, Caramel Frappuccini, Cheese Danish, Bacon & Gruyère Egg Bites, Siete Lime Grain Free Tortilla Chips, Chocolate Cake Pop, Breakfast Sandwich, Lavender Oatmilk Latte
I went to try to buy coffee with pistachio milk and they gave me something else, I tried to talk but they blocked my window...
Atmosphere: 2
Food: 2
Service: 1
EXTREMELY LOUD music. Like to loud. Maybe the staff think they're in a club. Ridiculous. You can't even hear your own thoughts.
Atmosphere: 1
Service: 3
Able to get my coffee quick for a mid day
Atmosphere: 5
Food: 5
Service: 5
I went this morning and ordered 2 coffees and received the wrong order. I had already arrived to my job and had to leave to go get the correct order. I understand mistakes happen, what made me upset was when I arrived back, the young girl at the window, the first thing she asked was if I had already drank the coffees. Of course I hadn’t it wasn’t what I ordered. The label was incorrect so I knew it wasn’t even mine & I paid for extra espresso shots so no I didn’t drink a blonde coffee. Anyways this could have been handled more professionally and nicely. I buy coffee daily and never have experience such an awful service.
Atmosphere: 1
Food: 3
Service: 1
Very unimpressed! Hardly any tables at this location, only 4. Could have had 7 or 8 more tables with the extra room they have. Regular Pikes Place coffee wasn’t even ready. All coffee containers were blinking. Waited longer for banana loaf over the coffee. I used to manage a Starbucks and haven’t been back in a while. I think now I know why. Someone from the home office needs to visit this store and improve the service as well as the seating area. Standards sure have fallen.
Atmosphere: 1
Food: 3
Service: 1
Their current manager is encouraging a predatory and dishonest practice. Drinks are supposed to be 50% off every Thursday 12-6 in December. The manger is requiring people to purchase 2 drinks to take advantage. Terrible like their politics. Done buying from them.
UPDATED my 1 Star: I went back for replacement drinks. Then discovered why this happened. The AC is out. So they have a huge industrial fan blowing right next to tge order taker. I couldn't hear myself think in there. My drinks were remade. Much quicker, I might add. One had peppermint, one didn't. But at least it is white chocolate, which is important to me, because I am allergic to milk and dark chocolate. Owner needs to do maintenance on this building to support employee success.Original review:Grande white peppermint mocha in a venti cup with extra whip. Took them 10 minutes to make 2 of them. I get to work and they are chocolate mocha. I'm allergic to chocolate. I tried to call 4x, so they could have a correction ready for me... (so I don't miss even more work) and the # is busy)
Atmosphere: 2
Service: 3
They take a long time to take an order at the drive thru. I stayed in the line for 15
Food: 3
Service: 1
Restaurantji Recommends
Terrible all around. Got yelled at by the girl in the drive through. They will switch/sub out your order without telling. Don’t go here
It was 7:45 and was still closed on Saturday but the website mentions it is open. And the last time I was here for a fast breakfast, there were not many option.Vegetarian options: Impossible breakfast
Atmosphere: 4
Food: 3
Service: 3
Haven’t been here in a very long time. And of course as usual staff won’t give their best to customers. I don’t understand why the lady in the drive thru gave me hard time charging me!! She asked what I’m paying with I said cash and handle her the $50 she said I don’t have change and then she asked if I have apply pay or bank card !! yes I do and I wanna pay cash!!! What is her problem??? well my order is $6 and I have 5 dollars and some quarters do u want it? I said. She refused then asked me to handle her the $50 again and she charged me.. okay??? Well since u got some cash in there why did u act u guys don’t accept cash!! SMH please hire adults not teenagers and btw the pink drink was awful
Service: 1
Very badOn customer serviceSome of the staff had bad behavior !!They didn’t like to see customers come inside.No smiles.They refused to give me refill!!I will never go back there again!!!Company need to do something for this location!!Very very very disappointed!!!
Service: 1
The lady of the drive thru gave us a very, very bad attitude she was asked for an order and she gave us something that we didn’t ask for when we told her that the order was wrong she was upset bad costumer
Service: 1