Starbucks

San Felipe & 610, 4520 San Felipe St, Houston
(713) 960-0021

Recent Reviews

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Bryana Cyrus

Freah everytime

Atmosphere: 5

Food: 5

Service: 5

Deb Ber

I've had good service here, but today just rubbed me the wrong way. Wanted a decaf iced
coffee and after waiting without being greeted by any of the 3 people behind the counter, none of whom appeared to be doing anything more than organizing(maybe I'm wrong, idk)(and there were more in the back), when I finally was received I was told they didn't carry this, only decaf Americano. I've ordered this item twice from this location before as well as others and I told him as much, and then he switches from saying this isn't sold at all to just this location doesn't carry this. He then proceeds to tell me I did not get decaf those other times, and repeated it again after I told him if I drink caffeine at 3pm I don't sleep. I'm not a rude person, but I'm not going to be gaslit by anybody and I stood my ground. I tried multiple times to say it's fine, I just want my sandwich and he still felt the need to squeeze in the last word and continue to argue. I don't care if you don't want to do your job, but don't lie to me and don't keep arguing with me if I try to end the argument cuz that's not worth my time or energy. Terrible customer service and despite the peppy persona, he has a bit of an attitude problem.

Food: 4

Service: 1

Dominique

Place is too small for someone with a wheelchair or children also old customer rude to new customers

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Lemonade

Elizabeth Mule

My favorite Starbucks!

Wheelchair accessibility: Wheelchair entry friendly and handicap parking spots

Atmosphere: 5

Food: 5

Service: 5

Jeanette Powell

Love there referrers and Ham and Swiss Bagget sandwich there ham and Swiss croissant is really good

Atmosphere: 5

Food: 5

Service: 5

Sarah Morales

I have been here many times. When this location closes, they consistently put up all the chairs on top of the empty tables an hour before they close even though there are still people sitting in other tables. It is very off putting and gives the message everyone studying or chatting should leave already.

Atmosphere: 1

Food: 5

Service: 1

Brett Bogus

Cozy,

Atmosphere: 5

Food: 5

Service: 5

Kierra Byrd

I work for a company where I may have to work from multiple store locations on a week-to-week basis. I ordered from this location, and have done so multiple times before, because the store I am working from this morning is located less than a mile away. On my previous visits I have received great service. I cannot say the same about my visit on this morning. I ordered a grande Iced Peach Green Tea Lemonade with five pumps of liquid cane sugar. If anyone were to browse through my purchase history they would see that I order the same three drinks 90 to 95% of the time, so I know how they’re suppose to taste. Upon receiving my drink I noticed that the color was paler than I know it to be and there wasn’t any foam at the top. Once I did a taste test, there was absolutely no liquid cane sugar. The drink was actually bitter. I informed the associate, Aleyah (I may be spelling this wrong), that I didn’t taste any liquid cane sugar and her response was, “Yes it is! You said five pumps, I mean how many more do you want?” I was taken aback because there was DEFINITELY attitude in her tone and I had never received this type of service before. I asked for five more pumps and she pumped them in a separate cup that was nearly slammed on the counter. I then asked for the manager, who did apologize and offer to remake my drink (which was done perfectly). The store was nearly empty and there wasn’t a rush in the drive-thru, so maybe she was having a bad morning. That’s no reason to project your negative energy unto a paying customer. You also never know who you’re servicing.

Atmosphere: 4

Food: 3

Service: 2

Kristen K

I received coffee from Silvia in the Starbucks this morning. Her and all the staff were friendly and attentive. They have options available for on the go and sit down breakfast. I would definitely go back!

Javier Castro Reina

Very good!

Nicholas Dimitrakopoulos

Alright store. I always said the coffee is overpriced.

Rocky Martin

Worst Starbucks I ever been to

Atmosphere: 1

Service: 1

Jufesamu111

No better place to drink or eat Starbucks. Best service best vibes to seat and work from there .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Dionne Richardson

Not crowded but the lobby area really need to be swept and clean

Jennifer Brooks

Yummy snacks and good coffee. Quick service. Nice staff

Atmosphere: 5

Food: 5

Service: 5

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