Starbucks

They are mostly nice. It was an interesting experience. Not negative. Not fully positive. The interactions with the staff member and the manager was interesting. That's all I have to say..

Everybody is soo nice and kind here!!! And the place is so clean and comfortable. Love it! :)

Atmosphere: 5

Food: 5

Service: 5

Anna is very sweet and nice. I felt so welcomed to find out she speaks my native language. Raise her salary :)

Atmosphere: 5

Food: 5

Service: 5

I’ve come here a few times when I’m in town (usually around 8am) and everyone is very nice! Quick service and one of the ladies brings everyone their food and drinks. Great customer service here.

Atmosphere: 5

Food: 5

Service: 5

I have visited many Starbucks store around Houston, but this is the best store in Houston. Employees, foods, and Coffee are always amazing.

Atmosphere: 5

Food: 5

Service: 5

The young lady with the scarf had terrible energy. She was rude didn’t even bother to call out names for orders just rudely place them down and turned away. The other two workers are always welcoming and sweet. Someone should speak with her about customer service

Atmosphere: 3

Food: 3

Service: 1

Great friendly staff in comparison to the other Starbucks I have been to!

Atmosphere: 5

Food: 5

Service: 5

The rude server!

The staff was amazing. Coffee was perfect, and the store was very clean!

Today, one day before Christmas, my dog and I were walking home when we got caught in a sudden downpour. We ran into Starbucks to find shelter and ordered my usual drink and a pup cup for my 12-pound Pomeranian, who is in training. My dog barked softly twice out of excitement and then stayed completely quiet. The two other customers didn’t seem to mind at all.
Two out of the three staff members were incredibly rude. They insisted we leave immediately, claiming the store doesn’t allow a ‘barking dog.’ When I explained that we were walking home, had no car to hide in, and there was no other shelter since their outdoor seating was already closed, they didn’t care at all. They completely dismissed the situation without any empathy or understanding. The third staff member remained silent, which made the experience even more uncomfortable.
We left right away and ended up on the patio of a store across the street, looking back at Starbucks in the rain. Here’s a picture of us right across from the store after being treated so poorly. This was such a cold and heartless display of customer service, especially during the holiday season. I will never return to this Starbucks location.

Freah everytime

Atmosphere: 5

Food: 5

Service: 5

I've had good service here, but today just rubbed me the wrong way. Wanted a decaf iced
coffee and after waiting without being greeted by any of the 3 people behind the counter, none of whom appeared to be doing anything more than organizing(maybe I'm wrong, idk)(and there were more in the back), when I finally was received I was told they didn't carry this, only decaf Americano. I've ordered this item twice from this location before as well as others and I told him as much, and then he switches from saying this isn't sold at all to just this location doesn't carry this. He then proceeds to tell me I did not get decaf those other times, and repeated it again after I told him if I drink caffeine at 3pm I don't sleep. I'm not a rude person, but I'm not going to be gaslit by anybody and I stood my ground. I tried multiple times to say it's fine, I just want my sandwich and he still felt the need to squeeze in the last word and continue to argue. I don't care if you don't want to do your job, but don't lie to me and don't keep arguing with me if I try to end the argument cuz that's not worth my time or energy. Terrible customer service and despite the peppy persona, he has a bit of an attitude problem.

Food: 4

Service: 1

Place is too small for someone with a wheelchair or children also old customer rude to new customers

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Lemonade

My favorite Starbucks!

Wheelchair accessibility: Wheelchair entry friendly and handicap parking spots

Atmosphere: 5

Food: 5

Service: 5

Love there referrers and Ham and Swiss Bagget sandwich there ham and Swiss croissant is really good

Atmosphere: 5

Food: 5

Service: 5