Starbucks

6550 Bertner Ave, Houston
(713) 749-0473

Recent Reviews

Sort by
Leslie Longoria

I work not close to this place but decided to take a walk to get some lunch I work in healthcare. The lines were super long so I decided just to get in the small line at Starbucks and ask for some ice water as I have many times in the past. I was told I had to make a purchase in order to receive water. Very disappointed in the service. I have been too many Starbucks and never have been told such a thing.

Atmosphere: 1

Food: 1

Service: 1

John Davis

I come here when I have a lull in the day. Sometimes, I can order a drink online ahead of time, and it's out when I get there (~5 minutes).

Then there are other days when it takes almost 20 minutes from ordering to pick up. What i find frustrating is that there are people in the line that order drinks, and they get theirs before I receive mine if I order ahead.

Atmosphere: 2

Food: 2

Service: 1

Ronnie Carabajal

A multimillion $$ company wouldn’t give me a glass of water to take my medicine at waterside food court because the worker arrogantly said I had to buy something first. Some much for a good company smh

Atmosphere: 3

Food: 1

Service: 1

Lola Dunnam

Where is this located? Basement? 2nd floor? So confused

Lola Jones

Where is this located? Basement? 2nd floor? So confused

Deborah Rodriguez

Online I ordered a Frappuccino beverage. When I picked up and headed out. I took a sip and it was like I ordered a regular drink with whipped cream. I didn't have time to go back. But if I paid $7+ for a drink it should be what I ordered. It didn't seem to have any ice blended in the drink. Time was around 3pm.

Food: 1

Sherry Matchett

My home away from home. The Refreshers are EVERYTHING ❗️Mango Drangon Fruit with a touch of lemonade ?

Atmosphere: 5

Food: 5

Service: 5

Cathy Wicks

Note for MDA patients. There is also a full serve Starbucks on 2nd floor in the main MD Anderson bldg.

Atmosphere: 5

Food: 5

Service: 5

Hanier Riveron

Went here for my morning coffee and Jo was my barista. Super cool guy and very respectful. Definitely manager

Atmosphere: 5

Food: 3

Service: 5

The print lab

Jo is great, give that guy a raise

Rachelle Garrity

Ongoing theme that this location can’t make a custom order. Especially if using the order ahead option. Be prepared to ask for your order to be made again. Also, if you want sugar-free syrup, a barista told me once, “we don’t have sugar-free, so we just use a pump of the normal syrup.” This is extremely concerning considering there could be diet restrictions with sugar intake.

Aaron Doucet

My order took 25 minutes before I had to eventually cancel it. Then they told me to call a 1-800 number to get a refund. And I left empty handed. Thanks Starbucks.

Chamaco Chamaco

Didnt have the tea i wanted and they still charged me for it only to tell me that they where out of stock after charging me for it and not giving me a refund. Never coming back

camilo chamaco

Didnt have the tea i wanted and they still charged me for it only to tell me that they where out of stock after charging me for it and not giving me a refund. Never coming back

Connie Comley

Getting to expensive

Loading...