Subway

126-B FM 1960, Houston
(281) 233-9681

Recent Reviews

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jose reyes

The season steak and avocado was supposed to have extra meet and they didn’t even know it cmon with the training owners

Nicholas Bordages

I got two sandwiches, and found plastic in one of the sandwiches and tuna in my other one when I ordered a turkey sandwich. I have severe seafood allergies and ended up having a bad reaction. I am seriously considering taking legal action against this location, as BOTH of my sandwiches were found to be in violation of health and food codes after i deliberately told the person behind the counter that I couldn’t cross contaminate my food because of allergies and I was served it anyway.

Atmosphere: 1

Food: 1

Service: 1

Mark Turner

Stopped to grab a sandwich and use the RR, apparently the manager leaves for the evening and takes the restroom keys so nobody can use it.

Atmosphere: 1

Food: 3

Service: 1

P W

They have very bad service. They say close at 10pm and they close the doors at about 9 pm and stop serving. Do not go to this subway. I repeat do not go to this subway. Please share thanks

Atmosphere: 1

Food: 1

Service: 1

Tytei Waco

Healthy food. Always good fresh ingredients.

Crystal Martinez

I've been here twice and food was ok, but the bread (wheat) gets hard very fast and makes it uncomfortable when eating.

Atmosphere: 4

Food: 3

Service: 4

Martin CV

It's The Worse Subway I've been in town... H-Town! They Had No Water Cups and once my mom bought a drink, we couldn't get any refills.

Service: 1

Pedro Jimenez

The cashier and the other lady’s serving food here are rude. Don’t come here to grab a sandwich bc they don’t let you use the restrooms to wash your hands first. Very bad experience. They run a big chain restaurant with a small quality service in mind.

Atmosphere: 1

Food: 1

Service: 1

Gee Ave

Staff can barely speak English if it all and when asking a question they are very standoffish we're rude. I placed the order via phone, but by the time I got there my phone was dead. I tried to explain this to the manager and she was very rude telling me I couldn't charge my phone because none of the outlets worked. Until about 10 minutes later she finally told me that there was an outlet and pointed to it but I had to stand the whole time my phone was charging because they had put stuff all in front of that one outlet that works. Also is a paying customer I would expect to be able to use the restroom, but they tell you the restrooms don't work until you watch one of them go use the exact same restroom they just told me didn't work.

Atmosphere: 2

Food: 3

Service: 1

Nila KLA

If I could give zero starts for service I would! I placed a mobile order at 1:00pm and the app said it would be ready by 1:20pm. Attempted to pick up my order at 1:30pm and was told by I guess the manager that the order was not ready and that they had just received it! This is the second time this has happened to me at this same location. I showed her the app and she said no sorry it’s not ready we just received the order! There was a huge line and only one person helping customers while the manager just stood there! I felt bad for the person making the sandwiches bc her hands were literally full. I just ended up asking them to cancel my order and ordered at a subway where I know my order will be ready by the time shown on the app.

Service: 1

Thersa

I gave this place a 1star, because as a paying customer you can’t go to the restroom. The restroom is always out of order and one of the older ladies is rude. I have visited this place many of times and witnessed customers complain about paying customers can’t go to the restroom. So, if we can’t go , that meant employees can’t go?

Atmosphere: 1

Food: 4

Service: 1

Kimberly Simmons

The team here is never all that engaging. Even though the sandwiches taste subpar compared to other locations, I still come, because it’s close to home. Today, the soda was watered down. I got the $6.99 meal deal. My total was $8.11, so I questioned it. She told me that was the total with taxes. Once I got in my car, I reviewed the receipt and there is something called “RO delivery fee” on here for $0.50. I walked in and ordered my food, so what’s a delivery fee about? I didn’t bother going back to complain, I’m just never going back and encouraging everyone to watch out for random fees at this location.

Atmosphere: 1

Food: 2

Service: 1

Jenn Griffith

NO STARS- every bad review on here, is true!! I am tired of young workers being zombies and can’t even snap out of it when you say something. And seriously, make my sandwich with care, clean up the ingredient area, ASK ME WHAT I WANT!! You can’t see when they are putting on the meat and cheese. 2 workers, one woman, one young man with a hat pulled over his eyes and his curly hair sticking out, very annoying, completely unsanitary. Hair nets, they’ve been around for a while now, use them. GO TO A DIFFERENT LOCATION

Atmosphere: 1

Food: 1

Service: 1

Johnnie Oliver

Decided to not even order from in there because they don’t even have a public restroom for their customers. It’s not working. Why would I order from someplace? I can’t even use the bathroom at while I’m sitting there eating.

Atmosphere: 2

Food: 3

Service: 1

Jason Howard

Great customer service, and fresh vegetables!!

Food: 5

Service: 5

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