So fresh wanted to get another one, the cookies and the bread are so soft!
Atmosphere: 5
Food: 5
Service: 5
Marcus L
I ordered thru the subway app today 7/10/2025. Doordash driver calls inform me they dont have my order and he cancelled it. Store refuses to give my $19.80 back and gives me the runaround. This store basically took my money. I hope there's not other customer they're doing the same too
Atmosphere: 1
Food: 1
Service: 1
J E Hernández
Bad service, go to other locations Not this one.
Atmosphere: 3
Food: 3
Service: 1
Theresa Brown
Very rude and asked why we didn’t ask for the bags ahead of time. My elderly coworker apologized and both women had an attitude. Never coming back.
Service: 1
Jocelyn Ce
The service there is so bad the lady was so rude towards me for no reason
Atmosphere: 1
Food: 2
Service: 1
Luz Elizabeth
At times they only take cash and it has become very tedious. They are also careless, always getting orders wrong and not offering to remake it.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Grilled Chicken
Franklin Vidrine
Made an order through the app and was charged but the order never came to the restaurant. The employees working lunch shift 1/23/25 helped me work the issue out and were very kind and pleasant to deal with. Great location & great employees!
Atmosphere: 5
Food: 5
Service: 5
D
The veggies at this location are so fresh and the girl working super sweet! Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Yoresmy Reyes
Workers were rude and they block your view on what they put in your sandwich, i haven't been to a subway in a long time and decided to go for lunch from work, the lady making my sandwich was mad I didn't know what specific chicken I wanted since I couldn't see the options, when I asked for veggies I got only total of three sliced cucumbers, two sliced pickles, the amount of chicken in the sandwich was close to none, if I had to count it was probably three grilled chicken pieces so I can see why they block your view so they don't give you much. When i asked for extra cucumbers and pickles, the lady just kept staring at me, and i guess she didn't hear from all the laughing they got going on about how irritated they are from helping customers in spanish. I was very disappointed about my sandwich i had to throw it away and decided to get something else for lunch, subway do better.
Atmosphere: 2
Food: 1
Service: 1
Angela H.
Poor customer service.. i always order online so i dont have to wait in line and they ignore me when i walk in... they cant even put napkins in my bag.. i always try to be polite as someone who also works in the customer service industry.. but i cant even get a "hi how can i help you?"
Unsanitary conditions. Watched the owner dump bags of ice into the ice dispenser then use the wet ice bag that was just on the ground to level the ice out within the machine. Confronted her about that and she couldn’t care less. Can only imagine the other lack of cleanliness they participate in behind the counter.
Food: 1
Service: 1
Matthew Nunley
Who makes someone food when there not there to tell you what they want on it I said great garlic no tomato no onion went to the bathroom came back my sandwich was madethey put onions on it and to add on the lady was rude when I ask for napkins don't make my sandwich if you don't even know what I want on it
Atmosphere: 1
Food: 1
Service: 1
Andrea Lato
This is one of the most professional subways I’ve been to. The employees are very friendly and fast. During lunch hours they are well staffed and work like an assembly line. I trust that I will be in and out quickly. Very different from other subways in Houston. Keep up the good work management and team!
Atmosphere: 5
Food: 5
Service: 5
R. Cast
Even using the app they mess up your order and leave items off of it. Corporate did nothing to correct or compensate.
Food: 2
Service: 1
Andres
That Hispanic lady needs to mind her business and stop treating ppl bad just because they smell like
So fresh wanted to get another one, the cookies and the bread are so soft!
Atmosphere: 5
Food: 5
Service: 5
I ordered thru the subway app today 7/10/2025. Doordash driver calls inform me they dont have my order and he cancelled it. Store refuses to give my $19.80 back and gives me the runaround. This store basically took my money. I hope there's not other customer they're doing the same too
Atmosphere: 1
Food: 1
Service: 1
Bad service, go to other locations
Not this one.
Atmosphere: 3
Food: 3
Service: 1
Very rude and asked why we didn’t ask for the bags ahead of time. My elderly coworker apologized and both women had an attitude. Never coming back.
Service: 1
The service there is so bad the lady was so rude towards me for no reason
Atmosphere: 1
Food: 2
Service: 1
At times they only take cash and it has become very tedious. They are also careless, always getting orders wrong and not offering to remake it.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Grilled Chicken
Made an order through the app and was charged but the order never came to the restaurant. The employees working lunch shift 1/23/25 helped me work the issue out and were very kind and pleasant to deal with. Great location & great employees!
Atmosphere: 5
Food: 5
Service: 5
The veggies at this location are so fresh and the girl working super sweet! Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Workers were rude and they block your view on what they put in your sandwich, i haven't been to a subway in a long time and decided to go for lunch from work, the lady making my sandwich was mad I didn't know what specific chicken I wanted since I couldn't see the options, when I asked for veggies I got only total of three sliced cucumbers, two sliced pickles, the amount of chicken in the sandwich was close to none, if I had to count it was probably three grilled chicken pieces so I can see why they block your view so they don't give you much. When i asked for extra cucumbers and pickles, the lady just kept staring at me, and i guess she didn't hear from all the laughing they got going on about how irritated they are from helping customers in spanish. I was very disappointed about my sandwich i had to throw it away and decided to get something else for lunch, subway do better.
Atmosphere: 2
Food: 1
Service: 1
Poor customer service.. i always order online so i dont have to wait in line and they ignore me when i walk in... they cant even put napkins in my bag.. i always try to be polite as someone who also works in the customer service industry.. but i cant even get a "hi how can i help you?"
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Unsanitary conditions. Watched the owner dump bags of ice into the ice dispenser then use the wet ice bag that was just on the ground to level the ice out within the machine. Confronted her about that and she couldn’t care less. Can only imagine the other lack of cleanliness they participate in behind the counter.
Food: 1
Service: 1
Who makes someone food when there not there to tell you what they want on it I said great garlic no tomato no onion went to the bathroom came back my sandwich was madethey put onions on it and to add on the lady was rude when I ask for napkins don't make my sandwich if you don't even know what I want on it
Atmosphere: 1
Food: 1
Service: 1
This is one of the most professional subways I’ve been to. The employees are very friendly and fast. During lunch hours they are well staffed and work like an assembly line. I trust that I will be in and out quickly. Very different from other subways in Houston. Keep up the good work management and team!
Atmosphere: 5
Food: 5
Service: 5
Even using the app they mess up your order and leave items off of it. Corporate did nothing to correct or compensate.
Food: 2
Service: 1
That Hispanic lady needs to mind her business and stop treating ppl bad just because they smell like
Atmosphere: 3
Food: 4
Service: 2
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