At 5:00pm the cashier whom also work as a sandwich dresser did not dress my sandwich properly, had my sandwich looking sloppy. I had to constantly ask her to add a little more or a little less. She acted as if she didn't want to make my sandwich and called for another worker to make my sandwich to go to cash register. I let the other elder worker know how she did a poor job and the elder worker wanted her to remake my sandwich which I refused. Sadly, that same worker had to check me out at the register and tried to overcharge me as well. I should've read the reviews left here by others. I won't be spending my hard earned money for poor service at this location 👎🏿
Atmosphere: 1
Food: 1
Service: 1
Mary Holland
The cashier took it upon herself to include a TIP on my bill! I order (2) 12" with a coupon for $12.99. The tax on that was $1.07. She included a TIP that was not approved of $1.40. I spoke with who was suppose to be the "Manager" and he hung up on me. What a crock of B.S! It's not the amount, however the principal. I called my Bank to reverse the $1.40 TIP. Here's a TIP: STOP RIPPING OFF YOUR CUSTOMERS. THIS IS A CRIMINAL ACT!!!
Atmosphere: 1
Food: 2
Service: 1
Creative Minds
That all ladies doesn’t understand English & they don’t listen properly I told wheat bread she gave me different bread even I told her but she said Yaa it’s in her language even I gave coupon I don’t think she used before coupon she told me same price & after coupon she took me same price
Joe Rivas
The male employee (don’t know his name but it’s the only male employee I’ve ever seen there during lunch hours) at the location has great work ethics, great customer service and hardworking guy. Employee goes out of his way to help customers. A customer ordered multiple meals and drinks he quickly made everyone’s sandwiches and offered the guy help carrying the order to his car ( the restaurant was busy line to the door, yet he still was able to manage all the orders and help out) I am a daily customer and he always provides a great quick service, he is the type of employee all fast food restaurants need as store managers. He definitely needs a raise!
All other employees are okay, male employee definitely overworks any other personal in that restaurant. Also he’s bilingual speaks both Spanish and English hard to find those type of employees now days.
Atmosphere: 5
Food: 5
Service: 5
Sagar Mehta
Please hire people that can speak English and actually listen to customers.
Also, sandwich on app showed ready for pickup and they weren't even doing anything to make it when I walked in....really bad experience.
Atmosphere: 3
Food: 1
Service: 1
E G
This place used to be better but it's horrible now, the service is bad and slow. The hispanic guy that works there , I believe his name is Marcello but I'm not sure if that's his actual name, just know he's hispanic and kind of short. This was on July 9th 2024 at around 7 pm, he was on the phone the whole time moving very slow. The line was long as well. It didn't seem like he cared about what he was doing. When he put a customers order in the oven , he would wait there until it finished instead of starting someone else's sandwich especially with the line as long as it was. He was also talking on the phone the whole time he was there while he had customers in front of him. He got my bread out and stopped and stretched for a good minute and continued talking on the phone while I was waiting for him to ask what meat I wanted. He put his gloves towards the bottom of the counter area it looked like which was unsanitary then continued to make my sandwich. He was extremely slow and just disrespectful in a passive way. His disregard for all the customers was pitiful. A big group of military members came in to that subway and left because the wait was really long. He did not try to get to the customers faster nor did he care. He would go to the back and come out smiling playing around like people aren't waiting for him. Worst customer service from this Subway ever. If he's there, he needs to be fired or disciplined. He barely spoke English according to him so if his manager is reading this or whoever is over him, Get rid of this man. He's dragging the business down. You can also check the cameras from that day around that time and you will see his behavior. Whoever was on schedule for that day, he's the worst.
Atmosphere: 1
Food: 4
Service: 1
Luis Derma
I placed my order on line through the app. My order was accepted at 2:04 PM with estimated time to be ready at 2:20. I show up a couple of minutes before 2:20, alright no problem it wasn't ready. I told the girl I would be waiting outside. 10 minutes later I come back inside and order still not ready, by this time a second person approached me to say my order wasn't ready because they were tending first to the people who was actually ordering in person at the counter and that the online orders were not a priority, he acted as he was a manager since he was yelling orders to others coworkers. A third employee came back from break and she noticed help was needed and offered to help to what the "manager" said "No, wait 15 more minutes to clock back in" . Obviously this guy has no clue on how to run a place, then he said my order had "just come in" and was last to be prepared, then he took a second look at the receipt and noticed my order was actually there for over 25 minutes. He immediately started preparing my order and when he handed out to me not even a half apology could came out of his big mouth. I do understand that we all make mistakes and is perfectly human, but not having the decency and bravery to offer a sincere apology, that is just poor performance from the "leader" in duty. Man. Grow up. Being brave and manly is not about being rude to others, is more about being honest and humble. Have a great Day.!!!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Subway Club
Abi C
They will charge you extra for things you did not get. Be careful over here this there 2nd time they doing this. Just order on subway app to make sure you are being charged correctly & they don’t speak English.
The morning Friday , the female staff was not attentive when I order. She did wrong my orders caused two bowls of salad to cost $30. This was the worst lunch ever.
Atmosphere: 3
Food: 2
Service: 1
C Taz
This is usually my go to Subway on the way home from the gym or just to grab a quick sandwhich for lunch. Unfortunately, as someone else mentioned the language barrier with the employees has become a bit much. I was polite and I told the young lady I wanted the #11 subway club, I even pointed to the item on the menu and had to repeat myself atleast 4 times as she clearly didnt understand what I was saying. That still didnt compute with the employee. One of the other workers finally came over and explained to her what I wanted. The service only went downhill from there with the language barrier. To top it off, at the end she rudely put my sandwhich on the counter and walked off to began making someone else's sandwhich without ringing me up! I was over it at that point! The young black man there is nice and always makes my sandwhich perfectly. I tried to give them a chance multiple times but this will be my LAST TIME here! Pack plenty of patience when coming here and maybe bring a translator, you will need it!
Atmosphere: 3
Food: 3
Service: 1
Debbie Cabrera
The food seems fresh at this location. Most of the times I visited staff was very friendly and helpful.
At 5:00pm the cashier whom also work as a sandwich dresser did not dress my sandwich properly, had my sandwich looking sloppy. I had to constantly ask her to add a little more or a little less. She acted as if she didn't want to make my sandwich and called for another worker to make my sandwich to go to cash register. I let the other elder worker know how she did a poor job and the elder worker wanted her to remake my sandwich which I refused. Sadly, that same worker had to check me out at the register and tried to overcharge me as well. I should've read the reviews left here by others. I won't be spending my hard earned money for poor service at this location 👎🏿
Atmosphere: 1
Food: 1
Service: 1
The cashier took it upon herself to include a TIP on my bill! I order (2) 12" with a coupon for $12.99. The tax on that was $1.07. She included a TIP that was not approved of $1.40. I spoke with who was suppose to be the "Manager" and he hung up on me. What a crock of B.S! It's not the amount, however the principal. I called my Bank to reverse the $1.40 TIP. Here's a TIP: STOP RIPPING OFF YOUR CUSTOMERS. THIS IS A CRIMINAL ACT!!!
Atmosphere: 1
Food: 2
Service: 1
That all ladies doesn’t understand English & they don’t listen properly I told wheat bread she gave me different bread even I told her but she said Yaa it’s in her language even I gave coupon I don’t think she used before coupon she told me same price & after coupon she took me same price
The male employee (don’t know his name but it’s the only male employee I’ve ever seen there during lunch hours) at the location has great work ethics, great customer service and hardworking guy. Employee goes out of his way to help customers. A customer ordered multiple meals and drinks he quickly made everyone’s sandwiches and offered the guy help carrying the order to his car ( the restaurant was busy line to the door, yet he still was able to manage all the orders and help out) I am a daily customer and he always provides a great quick service, he is the type of employee all fast food restaurants need as store managers. He definitely needs a raise!
All other employees are okay, male employee definitely overworks any other personal in that restaurant. Also he’s bilingual speaks both Spanish and English hard to find those type of employees now days.
Atmosphere: 5
Food: 5
Service: 5
Please hire people that can speak English and actually listen to customers.
Also, sandwich on app showed ready for pickup and they weren't even doing anything to make it when I walked in....really bad experience.
Atmosphere: 3
Food: 1
Service: 1
This place used to be better but it's horrible now, the service is bad and slow. The hispanic guy that works there , I believe his name is Marcello but I'm not sure if that's his actual name, just know he's hispanic and kind of short. This was on July 9th 2024 at around 7 pm, he was on the phone the whole time moving very slow. The line was long as well. It didn't seem like he cared about what he was doing. When he put a customers order in the oven , he would wait there until it finished instead of starting someone else's sandwich especially with the line as long as it was. He was also talking on the phone the whole time he was there while he had customers in front of him. He got my bread out and stopped and stretched for a good minute and continued talking on the phone while I was waiting for him to ask what meat I wanted. He put his gloves towards the bottom of the counter area it looked like which was unsanitary then continued to make my sandwich. He was extremely slow and just disrespectful in a passive way. His disregard for all the customers was pitiful. A big group of military members came in to that subway and left because the wait was really long. He did not try to get to the customers faster nor did he care. He would go to the back and come out smiling playing around like people aren't waiting for him. Worst customer service from this Subway ever. If he's there, he needs to be fired or disciplined. He barely spoke English according to him so if his manager is reading this or whoever is over him, Get rid of this man. He's dragging the business down. You can also check the cameras from that day around that time and you will see his behavior. Whoever was on schedule for that day, he's the worst.
Atmosphere: 1
Food: 4
Service: 1
I placed my order on line through the app. My order was accepted at 2:04 PM with estimated time to be ready at 2:20. I show up a couple of minutes before 2:20, alright no problem it wasn't ready. I told the girl I would be waiting outside. 10 minutes later I come back inside and order still not ready, by this time a second person approached me to say my order wasn't ready because they were tending first to the people who was actually ordering in person at the counter and that the online orders were not a priority, he acted as he was a manager since he was yelling orders to others coworkers. A third employee came back from break and she noticed help was needed and offered to help to what the "manager" said "No, wait 15 more minutes to clock back in" . Obviously this guy has no clue on how to run a place, then he said my order had "just come in" and was last to be prepared, then he took a second look at the receipt and noticed my order was actually there for over 25 minutes. He immediately started preparing my order and when he handed out to me not even a half apology could came out of his big mouth. I do understand that we all make mistakes and is perfectly human, but not having the decency and bravery to offer a sincere apology, that is just poor performance from the "leader" in duty. Man. Grow up. Being brave and manly is not about being rude to others, is more about being honest and humble. Have a great Day.!!!
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Subway Club
They will charge you extra for things you did not get. Be careful over here this there 2nd time they doing this. Just order on subway app to make sure you are being charged correctly & they don’t speak English.
Atmosphere: 1
Service: 1
Loved it!
Atmosphere: 5
Food: 5
Service: 5
I was in and out quickly and got what I wanted.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Very good and fast service, totally aprove
The morning Friday , the female staff was not attentive when I order. She did wrong my orders caused two bowls of salad to cost $30. This was the worst lunch ever.
Atmosphere: 3
Food: 2
Service: 1
This is usually my go to Subway on the way home from the gym or just to grab a quick sandwhich for lunch. Unfortunately, as someone else mentioned the language barrier with the employees has become a bit much. I was polite and I told the young lady I wanted the #11 subway club, I even pointed to the item on the menu and had to repeat myself atleast 4 times as she clearly didnt understand what I was saying. That still didnt compute with the employee. One of the other workers finally came over and explained to her what I wanted. The service only went downhill from there with the language barrier. To top it off, at the end she rudely put my sandwhich on the counter and walked off to began making someone else's sandwhich without ringing me up! I was over it at that point! The young black man there is nice and always makes my sandwhich perfectly. I tried to give them a chance multiple times but this will be my LAST TIME here! Pack plenty of patience when coming here and maybe bring a translator, you will need it!
Atmosphere: 3
Food: 3
Service: 1
The food seems fresh at this location. Most of the times I visited staff was very friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
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