Subway
17111 Westheimer Rd, Houston
(281) 265-5353
Recent Reviews
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Nice customer service, from Julian
They are especially kind!
Atmosphere: 5
Food: 5
Service: 5
Always a pleasant experience with us when we just want a sandwich or even a healthy snack 😋
Atmosphere: 5
Food: 4
Service: 4
Excellent service always whenever I visit.
Atmosphere: 5
Food: 5
Service: 5
They never having anything
Atmosphere: 1
Food: 1
Service: 1
Lovely place, lovely people.
Atmosphere: 5
Food: 5
Service: 5
Service was fast and they were super friendly !
Atmosphere: 5
Food: 5
Service: 5
Masiel was super amazing, kind, genuine , and helpful to me and everyone I saw ahead of me. She’s really make this place turn around. Thanks Masiel for everything. Wish the world had more great people like you
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
bad customer service & rude.all the food i order was wrong & none of the sandwiches were baked as we ordered on the app
I placed an online order for these subs. I went in there to pick it up. I asked the gentleman if they didnt add honey mustard and BBQ sauce to the sub. I did explain to him that I had a previous order at another subway and asked for no mayo. I bit into it and it had mayo. Didn't even eat it. He looked at me and said I did add BBQ sauce. I did tell him that on the order I removed the honey mustard and BBQ sauce. He looked at me super annoyed. He was like but its a BBQ sub, yes I get that. Its a honey mustard BBQ sub. If both sauces are asked to be removed why only add BBQ sauce. Make it make sense. I asked politely if he could please remake it? And he did. I watched him closely make it. He did say next time don't order it like that. So then I asked him how would I order it then just for the rotisserie style chicken? And he said I don't know. That's the only way to get rotisserie style chicken mind you. Got my sandwich and left. Next time please read the instructions and do better. Trust me when I say I was nice and polite when I asked him about it. After I asked him, he was annoyed.
Service: 1
Hi, I went to buy a sandwich for my son, especially the Italian one. My son only ask for olives and the woman who served me only put three olives. I told her to put a little more and she said it was extra.
Service: 1
I had a very disappointing experience at this Subway location. There was no greeting, no acknowledgment of me as a customer, and the staff made me feel like I was an inconvenience rather than a guest. Customer service was completely lacking, and the atmosphere was unwelcoming. Definitely not the kind of experience you expect when grabbing a quick meal. As a consequence, I left and will not return.
Atmosphere: 1
Food: 1
Service: 1
The worse attitudes ever no greeting, the two workers didn’t want to properly fix the sandwiches. Walked off to the back from the counter as my Husband and I were checking out! Just completely ignored us! The guy that’s training the young lady there is teaching her very rude behavior, this is my community subway that I frequently eat at, but I will be going to Sugarland location from now on, this was horrible service!
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